Security: Video

The URL for RTSP stream (for example in VLC Media Player) should have the format as described in this article

In principle, the Autodome starlight 5100i IR camera (NDP-5523-Z30L) may only be operated with switches, midspans or PoE injectors that meet the EEE802.3bt standard! - Or use 24VAC.**

When camera is set to auto track (by web interface) to "auto"-> IVA is detecting an object but camera is not following. Auto tracking works and metadata is displayed only on a stored preposition.

‘Display stamping’ submenu has been moved from the General menu to the Camera menu.

If you want to improve the image quality of your Bosch camera and you did not find the FPS option in the Web User Interface, please follow this article and you will find the answer.

If you have for e.g. a SNC-EM642R camera and you want to find out which device packs you need for your entire solution, follow the steps from this article.

If you are wondering where can be configured the field of view and focus of the FLEXIDOME IP starlight 8000i, without having to touch the camera or lens, this article will provide you the answer. 

The live view of the camera is loading indefinitely in Cloud VMS Operator Interface > Live View and Investigation Mode and has no streaming video at all.

If you were asked by the Central Technical Support team to provide them with the Sensor readings picture during the troubleshooting process of your device, please follow the steps from this article

Importing a foreign configuration should recover a RAID configuration (in case the RAID is not corrupt) This option must be performed before creating a new VHD. This option may restore all of the video and data on the drives.

If you were asked by the Central Technical Support team to provide them with the Bios defaults picture with the Boot order of your DIVAR IP during the troubleshooting process of your device, please follow the steps from this article and find out how can you check the boot order of a DIVAR IP

"Remote Portal is not reachable. Please check your network settings, maybe no valid gateway and DNS is configured" Follow the steps from this article and find out how you can register and connect your camera to the Bosch Remote Portal.

This article contains 2 options describing the way you can find the Firmware version of your DSA unit, in case the Central Technical Support team is asking you about it or if you simply want to find it by yourself. Check out this article!

To access the "Reset" options of a DIVAR IP 2000 Recording Appliance, you have to open the Appliance's "Dashboard".

The purpose of this article is to assist you with the creation of mirrored drive sets in a DIVAR IP all-in-one 5000 Recording Appliance.This procedure should be performed on new appliances that have not yet been deployed.

🛈 Port Forwarding Allows remote computers (for example, computers on the Internet) to connect to a specific computer or service within a private local-area network (LAN). In a typical residential network, nodes obtain Internet access through a DSL or cable modem connected to a router or network address translator (NAT/NAPT). Hosts on the private network are connected to an Ethernet switch or communicate via a wireless LAN. The NAT device's external interface is configured with a public IP address. The computers behind the router, on the other hand, are invisible to hosts on the Internet as they each communicate only with a private IP address. When configuring port forwarding, the network administrator sets aside one port number on the gateway for the exclusive use of communicating with a service in the private network, located on a specific host. External hosts must know this port number and the address of the gateway to communicate with the network-internal service. Often, the port numbers of well-known Internet services, such as port number 80 for web services (HTTP), are used in port forwarding, so that common Internet services may be implemented on hosts within private networks.

This article provides you with the available options, services and licenses in Bosch Remote Portal for Bosch IP cameras.

The "Import" icon may be missing from table view in Configuration Manager, version <7.50. Therefore, we recommend to update the Configuration Manager to v7.50

The Virtual Guard service allows your operators to perform scheduled video checks of all key areas at the customer site.

Cloud VMS provides an AI Snapshot in the Operator Interface > Verification Mode, next to the Alarm Snapshot from the camera and the Smart Event Image.