Bosch Building Technologies

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    ‎08-23-2023 12:28 PM
    Learn how to design a network on which BVMS can run comfortably.
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    ‎08-21-2023 09:06 AM
    Based on the symptoms of no steaming video, a blank diagnostic log and the message below in the logs, there could be a few possible problems. These would be internal hardware issues.  
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    100% helpful (1/1)
    ‎08-21-2023 07:41 AM
    PTZ camera (Autodome IP starlight) doesn't move in Pan or Tilt direction. This is a basic troubleshooting guide that will help you to fix this issue.
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    ‎08-16-2023 11:05 AM
    Under sunlight conditions Dinion IP ultra 8000 MP may give an excessive blue contouring around white objects.
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    100% helpful (4/4)
    ‎08-15-2023 02:51 PM
    This article summarizes the BVMS design details, and serves as a guide to planning a BVMS system with Bosch cameras and storage. It focuses on BVMS combined with the VRM.
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    ‎08-08-2023 12:52 PM
    How to detect in an easy and convenient way if the camera suffers from a failing shutter mechanism which can result in white or ghost images? This article helps you to identify if the camera possibly suffers from a random failing shutter which uses the FFC (Flat Field Correction) instead of waiting for the FFC taking place approx every ~10min, you can now fire it on command.
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    ‎08-07-2023 09:59 AM
    This article shows what to do in case the following message occurs: "Could not add the following devices"  when adding IP cameras FW 7.87  to BVMS 12.0.
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    ‎08-02-2023 08:32 AM
    BVMS Configuration Client or Operator Client does not display correctly on the DIVAR IP 4000 AIO when opened from the Kiosk mode and appears oversized in fullscreen.
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    50% helpful (1/2)
    ‎07-27-2023 08:52 AM
    The timeline is present, but the recordings appear to be black for all cameras.
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    ‎07-26-2023 02:22 PM
    Find out what can you do when in large parts of the zoom range, the MIC IP starlight 7100i camera simply does not focus; this is the same for manual PTZ and pre-sets.
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    ‎07-26-2023 01:05 PM
    When logging into BVMS Operator Client, there is an alarm showing up: “System Error - Server alarm queue capacity reached”. Find out from this article what could be the cause and how to solve this.
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    ‎07-26-2023 12:59 PM
    You can lock the control of a PTZ camera for other users. A user with a higher priority can take over the control and lock the camera control. A timeout can be configured for this explicit PTZ locking. If you only take over the control without manually locking it before, the control is locked for the user with lower priority for 5 seconds.
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    ‎07-26-2023 12:48 PM
    The alarms appear, the forensic search is working fine, but the yellow lines don’t appear on the recording line/ timeline. What to do to display the yellow lines in timeline?
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    100% helpful (1/1)
    ‎07-26-2023 11:07 AM
    All of camera block FW updates require an additional step for the FW upgrade process, which is described in the documents attached.
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    ‎07-25-2023 12:35 PM
    FW 11.50.2 must be used for Single Controllers and 11.60.2 for Dual Controllers
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    ‎07-21-2023 11:02 AM
    Find out from this article what to do when the Decoder VJD-7513 with FW 10.31.0005 is displayed in BVMS but: First monitor connected on HDMI to HDMI on monitor shows images. Second monitor connected via a USB-C-to-DP cable to the DP port on the monitor shows no output on the second monitor.
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    ‎07-21-2023 08:50 AM
    This article explains what to do when a black image occurs during the selection/ switching between Streams or by selecting the recorded videos (locally) when accessing Camera Trainer in Configuration Manager.
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    ‎07-17-2023 11:24 AM
    When entering in BVMS Operator Client, the camera's image is black and only Transcoding option is available for streams (no stream 1 or 2 , or image pane optimized) Desired result: See the camera's live image
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    ‎07-17-2023 11:13 AM
    “Error message” occurs while trying to upgrade the Firmware of VJD-7513 from firmware version 9.51 to 10.23. Configuration Manager 7.61 is used.
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    ‎06-20-2023 03:39 PM
    Check this article and find out how you can avoid displaying black image in Operator Client BVMS v11.0
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