Bosch Building Technologies

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    ‎08-17-2023 04:44 PM
    This FAQ article contains a lot of questions and answers related to Bosch Remote System Management service 
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    ‎01-13-2023 01:14 PM
    This article provides an answer if can the Operating System of a DIVAR IP Series be upgraded.
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    ‎03-26-2024 03:35 PM
    This customer explains step by step what can be done when DIVAR IP 7000 server stopped recording suddenly and the Video Recording Manager service is not running.
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    ‎10-20-2023 08:57 AM
    This article lists the concrete instructions for collecting logs or other important information for issues with DIVAR IP. We will classify the different issue scenarios . Depending on the issue, this article lists the required logging to start the initial troubleshooting process.
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    ‎12-14-2022 08:29 AM
    At the initial setup of DIP 7000 AIO R3, when the Software Center has to be installed,  you might get the “Certification Check Failed” error message.
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    ‎12-13-2022 02:37 PM
    This article provides an answer if the  an OS upgrade to Win2016 can be performed on old DIP 3000, DIP 6000 or 7000 R1.
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    ‎11-17-2022 09:53 AM
    The minimum retention time is going to influence the amount of storage needed. The higher the minimum retention time, the more storage space is required. In this article we are going to show you how to add DIVAR IP 5000 EZ in My devices (Configuration Manager) and configure max & min retention time.
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    ‎10-25-2022 02:25 PM
    This article explains step by step how to load BIOS Optimized defaults on my DIVAR IP 5000 AIO unit.
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    ‎10-24-2022 03:12 PM
    This article explains what does the color of the led in the front view of the DIVAR IP AIO 5000 indicate.
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    ‎06-05-2023 04:07 PM
    If you cannot access any program from kiosk mode or they are randomly opened on your DIVAR IP AIO, this happens because you double click on the icons.
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    ‎05-31-2024 03:37 PM
    This article explains what action should be done for DIVAR IP 7000 Gen 3 before collecting IPMI logs
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    100% helpful (1/1)
    ‎09-08-2022 11:01 AM
    Follow this step-by-step guide and learn how to configure RAID 5 on your DIVAR IP AIO 7000 GEN3.
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    ‎09-08-2022 11:01 AM
    Follow the steps from this article and learn how you can create RAID 1 on your unit.
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    ‎09-08-2022 10:28 AM
    This article explains how you can  monitor the hardware health status of the DIVAR IP storage devices → Measure can be taken to repair the device if something fails.
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    ‎08-30-2022 12:43 PM
    This article explains what to do if there is an unexpected shut down (e.g. instant power cut) and you have to apply the BVMS licenses again on your unit
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    ‎06-21-2023 10:05 AM
    A DIP 5000 AIO is configured as a JBOD box and if one drive goes bad then you will have to replace that drive and all the data will be lost. Check this article and learn how you can add, replace or change HDDs in DIVAR IP 5000 AIO
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    ‎08-22-2022 08:38 AM
    In this article you will find out where you can find the POST snooping code of your DIVAR IP R2
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    ‎11-17-2022 08:59 AM
    This article describes the steps that are required to access the DIVAR IP 5000 AIO system from the internet.
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    ‎01-17-2023 04:37 PM
    This article contains the username and password of SuperDoctor 5 for Divar IP 7000 AIO
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    ‎05-20-2021 10:47 AM
    Question   Where can you find the ISO image for recovery of DIVAR IP 7000R2 and DIVAR IP 6000R2?   Answer   Related Products: DIVAR IP 7000R2 and DIVAR IP 6000R2   CTN Description   DIP-6180-00N  DIVAR IP 6000 2U W/O HDD  DIP-6183-4HD  DIVAR IP 6000 2U 4X3TB  DIP-6183-8HD  DIVAR IP 6000 2U 8X3TB  DIP-6184-4HD  DIVAR IP 6000 2U 4X4TB  DIP-6184-8HD  DIVAR IP 6000 2U 8X4TB  DIP-61F0-00N  DIVAR IP 6000 3U W/O HDD  DIP-61F3-16HD  DIVAR IP 6000 3U 16X3TB  DIP-61F4-16HD  DIVAR IP 6000 3U 16X4TB  DIP-7180-00N  DIVAR IP 7000 2U W/O HDD (R2)  DIP-7183-4HD  DIVAR IP 7000 2U 4X3TB (R2)  DIP-7183-8HD  DIVAR IP 7000 2U 8X3TB (R2)  DIP-7184-4HD  DIVAR IP 7000 2U 8X3TB (R2)  DIP-7184-8HD  DIVAR IP 7000 2U 8X4TB (R2)  DIP-71F0-00N  DIVAR IP 7000 3U W/O HDD (R2)  DIP-71F3-16HD  DIVAR IP 7000 3U 16X3TB (R2)  DIP-6704-HD 4000GB HDD DIVAR IP 6000/7000    For recovery of DIVAR IP 6000 R2 or DIVAR IP 7000 R2 one should use only the DVD provided with the particular device. Do not use the DVD for recovery if you are not sure that it is the one delivered with the system. In case the DVD is lost or damaged request the respective ISO image from Bosch Technical Support.  Solution:  Request the ISO image from Bosch Technical Support:   Provide the Serial Number of the device Issue description: What is the reason for the recovery Why it is not possible to use the recovery DVD   Note: This article will guide you through the recovery steps of a DIP:  TSG: Rebuild broken OS RAiD on DIVAR IP 6000, DIVAR IP 6000 R2, DIVAR IP 7000, DIVAR IP 7000 R2
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