Security: Video

At some point of the troubleshooting process, the customers might be asked to force the VRM to do a full initial discovery.

For larger projects, where many cameras need to be commissioned, the question might come up on how to tackle it in the most efficient way using the Project Assistant.

Follow the steps below to manage adding & syncing your Dropbox account and share your projects from Project Assistant with your associates.

OPC server is installed on the BVMS server OPC client software is installed (the client used in this article is Softing OPC Toolbox Demo Client), and the user can connect to OPC server that is running on BVMS server, but the user cannot send any command from 3rd party OPC client to BVMS system, for example changing the status of virtual inputs. There are no events coming from OPC to BVMS and the OPC client is not present in the list for third party integrations with BVMS

Find out from this article what is the domain name used to connect your DIVAR to the Remote Portal

Remote Connect Lite service enables connection between Divar network/hybrid, cloud and client software.

This article describes the different components that Bosch Video Management System offers to to establish a connection between Bosch Video Management System and a 3rd party management system. This description helps you in writing your own commands for controlling Bosch VMS from inside your management system.   

For years, we’ve provided a convenient way to view live videos from the Bosch Video Security Client via Remote Portal to complement our products. We’re delighted to share an enhanced service coming in April 2024. VideoView+ is a purchasable license that is simple and user-friendly to access your videos from anywhere.

This article explains steb by step how to create the VCA fields for multiple presets in Configuration Manager.

One of the reason for this error when trying to access the VCA Tasks/ Metadata Generation could be generated because of the configured tasks which exceeded the Script Size limit (limit=2000 bytes) and metadata cannot be read.

In this scenario, an alarm button is connected to the Adam unit and when this input is activated (close or open), a full screen camera image shows on the display. The display is always logged in the Operator Client for live camera view on the DIVAR IP 7000 AIO.

This article describes how to move one or multiple cameras from one company (account) to another one in Bosch Remote Portal. 

In this article it is explained in a step-by-step guide how to activate the needed services in Remote Portal to be able to connect the cameras to Bosch Alarm Management.

Possible causes and solution(s) Cameras which get connected from the customer's site to Bosch Remote Portal use an outgoing connection via TCP port 42000. Outgoing connections usually are not blocked by a router, however in a corporate network with proxy server, firewall, etc. involved, the IT department might open the needed ports. The troubleshooting steps below might help you to connect cameras to Bosch Remote Portal.   Known issues on camera commissioning In most cases when camera commissioning fails, the root cause is: No connection to Bosch Security Cloud from the customer’s site Blocked Internet connectivity (e.g. blocked ports by proxy or firewall) User belongs to more than one Company in Remote Portal The camera is already commissioned to a different cloud instance Known camera firmware issues Known camera date issue Further…  

All multitenant cloud instance migrate to under SingleKey ID (SKID) access management. This means: - One single email/password for login all integrated applications - One digital id for your users - All existed email migrate under single Key id - If you have same email address for system users and company user, it will migrate as system user

For VRM (Video Recording Manager) stand-alone Systems and Servers with VSG (Video Streaming Gateway) installed, it is strongly recommended to check for Microsoft OS updates before the VRM Master Installer is installed/updated.

Log4j 1.2.17 is not actively used or called by the SQL Server or by the BVMS. This means that the vulnerabilities are not exploitable unless you install some additional components that refer to the vulnerable component. Therefore, there is no risk of exploitation within the SQL Server or BVMS environment.

This article explains what to do if buttons are not visible in Bosch Intelligent Insights

DIVAR network 5000 / DIVAR hybrid 5000   support configuration of 3rd party cameras through the ONVIF Profile S protocol.

The Axis cameras can be added to the DIVAR Hybrid system and the Live view can be seen for a moment, but when going back to the settings to see the cameras, they are no longer available and the live view is also paused. What to do?