Bosch Building Technologies

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    ‎08-05-2021 05:29 PM
    Similar to VRM eXport Wizard 2.0,  encrypted and unencrypted VRM recordings can be exported (VRM block export) from any video surveillance system based on Bosch Video Recording Manager (VRM) and exported recordings can be converted to mp4-files.    VRM eXport Wizard 2.10 introduces a new look and feel of the graphical user interface and some UX changes. In general, the VRM eXport wizard is a software tool that allows you to export video directly from the VRM and to convert exported video data to mp4. You can find the VRM eXport wizard setup file in the VRM Master Installer or in the bonus directory of the BVMS zip file. Exports made with the VRM eXport Wizard 2.10 can be open in BVMS (Viewer) 9.0 or newer. In this document we describe how to use the VRM eXport Wizard for either export of video data and conversion of the exorted video data to mp4. With the VRM eXport Wizard 2.10 encrypted and unencrypted VRM recordings can be exported (VRM block export) from any video surveillance system based on Bosch Video Recording Manager (VRM) and exported recordings can be converted to mp4-files. Therefore, the VRM eXport Wizard 2.10 offers - similiar to the previous version - the following two options, compare also Figure 1: Export Video Recording Manger recordings of cameras Convert already exported data to MP4 files
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    ‎08-05-2021 04:52 PM
    With the VRM eXport Wizard 2.0 encrypted and unencrypted VRM recordings can be exported (VRM block export) from any video surveillance system based on Bosch Video Recording Manager (VRM) and exported recordings can be converted to mp4-files. Therefore, the VRM eXport Wizard 2.0 offers the following two options, compare also Figure 1: Export VRM recordings of cameras Convert already exported data to mp4-file
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    ‎08-05-2021 01:20 PM
    The default Community Strings for Bosch cameras is - public. To change it, please follow the steps below.
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    ‎08-05-2021 09:26 AM
    This article describes how to configure a generic Microsoft Windows Server (2012 R2, 2016 or 2019) based server to serve as an iSCSI target for a Bosch video surveillance environment. SCSI (Small Computer System Interface) is most commonly used for the communication between computers and peripheral devices, such as hard drives. iSCSI enables devices to use SCSI over a network interface, therefore it makes a lot of sense for cameras to use iSCSI to record video. The camera is a small computer that needs a (network) connection to a "hard drive" to store video footage. In other systems this job is performed by the network video recorder (NVR).
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    ‎08-03-2021 01:47 PM
    This article provides you with information related to the Windows Firewall, how to access, configure and adjust it.
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    ‎08-03-2021 08:55 AM
    If BVMS and VRM are installed on the same machine, it is needed to change the TCP Port of the VRM Monitor.
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    ‎08-02-2021 01:14 PM
    This article explains how BVMS can be configured to connect to an LDAP (or Microsoft Active Directory) and use it as a base for user authentication.   BVMS is able to function in a (Windows) domain-controlled environment. The BVMS (and related) services run under the local system account. If another (domain-controlled) account is used to run these services, their permissions level should be the same as the local system account. It is recommended to add the Windows server to the domain first (as a domain member), before installing the BVMS software. The BVMS configuration is independent from the domain configuration, however, crucial changes in the domain could break the connection between the BVMS system and the LDAP authentication mechanism.
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    ‎08-02-2021 10:52 AM
    The Divar AN 3000/5000 features the ability to ping an IP address, thus allowing the technician to verify that the workstation that is to connect to the Divar can be seen on the network. Please note that this only checks the connection from the DIVAR to the Workstation. Ping operates by sending Internet Control Message Protocol (ICMP) echo request packets to the target host and waiting for an ICMP echo reply. The program reports errors, packet loss, and a statistical summary of the results.
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    ‎07-30-2021 12:23 PM
    This article will explain how to set-up the RAID quickly in order to start the "re-imaging" process from the Recovery DVD (one at DIVAR IP 6000 R2 - or two DVDs at DIVAR IP 7000 R2) enclose to each DIVAR IP 7000 R2 or DIVAR IP 6000 R2 delivery. 
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    ‎07-28-2021 02:05 PM
    Relates to: IP Storage/PC HW - DIVAR IP 6000 R2 and DIVAR IP 7000 R2 Both DIVAR IP units running the BIOS from American Megatrends Inc. (A.M.I) There are PRE BOOT or POST BOOT beeps. Please see the following Acoustic Error Codes.
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    ‎07-28-2021 11:21 AM
    The attached manual provides information for Mobile Video Service (MVS) within Bosch Video Management System. You can find:  - how to configure the router and Internet Information Service (IIS) - how to add MVS to BVMS - user guide - some troubleshooting tips   This document can also be found online here.
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    ‎07-27-2021 04:56 PM
    This article explains how to integrate the Bosch MIC IP 7000 HD camera series into any existing analog CCTV system using the Bosch VIDEOJET decoder 3000. The most common integration scenarios are listed below: Simple integration using direct connectivity to analog monitor and joystick, typically found in single camera installation (for example, mobile surveillance vehicles) Integration into an existing analog matrix switcher typically found in large installations (such as for city surveillance)
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    ‎07-22-2021 01:35 PM
    An object moving or a low/ higher contrast scene can throw off the autofocus option, resulting in a soft focus or even not focus at all. Using manual focus is an obvious solution, but manual focus isn’t exactly easy to get sharp images. Manual focus requires a bit of know-how and some practice to get right. If you would like to improve the performance and get a sharp image, please see below how you can manually adjust the focus ring on a Dinion Thermal camera.
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    ‎07-19-2021 11:20 AM
    Sometimes it is preferable to have a different “user mode” during the day then in the night. Our cameras by default have the option to switch the user mode e.g. triggered by the camera D/N switch over. But also other triggers can be chosen. Below an example how to setup the “user mode” switching triggered by the D/N switch over.
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    ‎07-19-2021 11:08 AM
    Some options have been removed when compared to previous CPPs, as they are only useful for moving cameras. Find here the overview of the web page of ‘Live’ functions section and the options remained available for FLEXIDOME multi 7000i (CPP14) cameras.
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    ‎07-12-2021 09:39 PM
    In order to quickly offer a technical solution or to provide a professional advice for the next analysis steps, the technical support specialists need to get some general and basic information. Ticket content should always be in English and provided in a well summarized and structured way in order to be able to provide a quick and appropriate feedback. Not following the guideline will impact the processing time of the ticket.   Related Products: BVMS SDK, BVMS    Overview: Analyzing BVMS systems with SDK components is a challenging task, because the functionality and the runtime behavior of those systems are harder to determine than for a BVMS systems without SDK functionality. In order to troubleshoot BVMS systems with SDK components support needs the following information and logging. Please prove the following information to support:   Symptom specific Information   Problem Description SMA validity How to retrieve the Hardware ID for BVMS and check the Software Maintenance Agreement (SMA) status? BVMS stand alone or appliance Detailed description of the expected behavior of the SDK functionality. Detailed description of the actual behavior of the SDK functionality.   SDK Components What type is the standalone SDK application (based on ClientSDK, ServerSDK, or CameoSDK) and on which machine is it running? Are there additionally client scripts, server scripts or workstation startup scripts?   SDK Interactions Do SDK components interact with remote Operator Clients? Do SDK components interact with the Operator Client UI? Do SDK components control devices? How often are client scripts triggered? How often are scripts triggered by BVMS event?   Environment Which shared resources are accessed by SDK actions? (Dome cameras, AMG, Operator Client UI) Do SDK components interact with an unreliable environment? (Unstable network, offline devices, offline PCs, etc.) Do SDK components properly handle offline situations? (offline devices, configuration changes, etc.)    Logging Information Please provide the Scriplet and/or Log files The optimal approach is to provide both the scriplet and logging. ClientScript logfiles: can be found in the ConfigCollection of Operator Client machines. ServerScript logfiles: can be found in the ConfigColletion of Management Server machines.   Make sure that logging is implemented in the script and that logging is activated in the configuration.  
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    ‎06-18-2021 04:03 PM
    Question Why the Autodome 7000i INTEOX cannot connect to the S&ST Cloud services?   Answer Most likely, when you tried to connect to the S&ST ecosystem, you missed one of the steps explained in this article: How to connect a Bosch INTEOX camera to S&ST using Configuration Manager?   If you are sure that you have followed correctly the steps from the article above, please collect from camera: Diagnostics logs Config file with log in credentials Event logs How to collect logs from your Bosch IP Camera/Encoder? Please check if the the following message is displayed in the logs: ✅ Tip "Not connecting (CC enabled: true; Network connection: true; MQTT client ready: true; NTP enabled: false)" → this indicates that you didn't turn on the NTP which is a prerequisite to connect to the cloud back-end  Please enable the timeserver and make sure the time of the camera is synchronized with a public time-server when connecting to the S&ST cloud.   Note: NTP synchronization is necessary if the camera is going to be claimed in the portal. Please refer also to the Help & Support page:  Claiming cameras
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    ‎06-10-2021 09:43 AM
    Perhaps you are wondering how to set the maximum retention time on a Divar Network? Some of our customers asked about this option. Well, in DIVAR Network and Hybrid there is not retention time. But you can set the automatically deleting time, that is more or less the same.   Step-by-step guide:   Open one Browser and type your device IP address Login with the administrator account Go to Settings > Storage > Recording Fill in the box with the desired automatic deletion time   Another option is to make this change directly in the local interface of the unit.
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    ‎06-10-2021 09:32 AM
    Short intro and related topics: This article will review the settings required to configure Windows as a NTP time server. Note: If you are running VRM and have the Time Server enabled, you must disable the Time Server before performing the following. Article requirements: Windows Server 2016/ Windows 10
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    ‎06-10-2021 09:14 AM
    Find below Gmail SMTP settings which you have to set in your EMAIL screen of DIVAR Menu. SMTP Server address: smtp.gmail.com Username: Your Gmail e-mail adress Password: Your Gmail password Port (TLS😞 587 Port (SSL😞 465 TLS / SSL required: Yes TLS : Transport Layer Security         SSL: Secure Sockets Layer What happens if you do not select either one? If neither SSL nor TLS is used , then the communication line can easily become a party line for eavesdroppers, all data transmitted between DIVAR and e-mail account for anyone to see.
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