Security: Video

This article provides an answer if can the Operating System of a DIVAR IP Series be upgraded.

This article provides an answer to the question: Can I install Intelligent Insights into DIVAR IP all-in-one 5000?

This article presents what should we check first if Channel 5 & 6 of DSA E2800 are showing as disconnected: Verify if the expansion slots are connected correctly (page 21) Afterwards, wait a few minutes until they load up, and only then start the DSA S2800. Now, you can check in the Configuration Manager to see if the IP addresses need to be changed. Once you verify that they are correct, you can add the Device in Configuration Client.

This article presents where you can find and download the Firmware for NetApp DSA unit. Depending on the version you need, you can access this E-Series SANtricity OS Controller Software Link for Downloads. 

This article presents where are the Transcoder Log settings and how to enable them for log collection.  

This article explains why the Live view shows ‘Authentication failed’ in Video Security App.

This article presents what symptoms appear in BVMS Operator Client if Time synchronization is wrongly set. Also provides some recommendations about what to do to avoid this symptoms. 

This articles explains what does the User Name column indicate in the BVMS Operator Client LogBook.

Is there a way to request for the panoramic camera de-warped snapshot via URL?

This article lists the concrete instructions for collecting logs or other important information for issues with DIVAR IP. We will classify the different issue scenarios . Depending on the issue, this article lists the required logging to start the initial troubleshooting process.

After configuring the Virtual mask in the web browser of Bosch CPP7.3 camera and afterwards going back to the Live view, the Virtual mask appears as Privacy mask and is not transparent and other inappropriate behaviors have been noticed. This happens on the Bosch CPP7.3 cameras that have FW version older than v.7.86.0019

This article it is about analog control system connected directly to the MIC IP serial port. The serial com ports of traditional analog systems head end control systems connect directly to the RS485 input of the MIC IP models listed within this article.

Camera integrated as NTCIP with SUNGUIDE software works great, but as ONVIF there are issues with the focus. When trying to adjust the focus from the SunGuide software, there are no changes with the camera image.

Find out from here what to do if your FLEXIDOME Multi 7000i or FLEXIDOME Multi IR is coming offline sporadically/ disappears from the network

This article explains where to find the Serial-No. of a system. The BOSCH sticker is most important.  For registration and NetApp case creation of the DSA E2700 and the DSA E2800 units only the NetApp S/N of the Controller base unit is relevant. 

This is a living document and the list will be constantly updated. Details can also be found in the BOSCH Product catalogue:

Check this article and find out how you can avoid displaying black image in Operator Client BVMS v11.0

At the initial setup of DIP 7000 AIO R3, when the Software Center has to be installed,  you might get the “Certification Check Failed” error message.

This article presents what parameters to set in BVMS on a new Stream Quality profile.

This article shows how  the image quality of AUTODOME inteox 7000i & comparison with AUTODOME 5000i IR camera image can be improved.