Bosch Building Technologies

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    100% helpful (1/1)
    ‎01-03-2023 03:03 PM
    Find out from this article what can you do if the Windows product key cannot be activated on your DIVAR IP and if this message was displayed: "This key didn't work, please check it and try again, or try a different key."
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    100% helpful (1/1)
    ‎05-15-2023 10:55 AM
    If you want to improve the image quality of your Bosch camera and you did not find the FPS option in the Web User Interface, please follow this article and you will find the answer.
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    100% helpful (1/1)
    ‎05-19-2023 08:22 AM
    The “inactivity” algorithm from this article will move the camera to Pre-position 99 in the Alarm Task scripting.
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    100% helpful (3/3)
    ‎01-03-2023 03:25 PM
    What should you do if you tried to drag an drop the device to the cameo window from BVMS Operator Client and instead having the video, it displays the logical tree?
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    100% helpful (1/1)
    ‎06-14-2024 01:38 PM
    All of camera block FW updates require an additional step for the FW upgrade process, which is described in the documents attached.
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    100% helpful (1/1)
    ‎07-03-2023 09:29 AM
    You may have installed Configuration Manager on your PC, you tried to run it but the software no longer works. What could be the reason?
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    100% helpful (2/2)
    ‎09-21-2023 01:02 PM
    Check if your system is performing correctly! The VRM Monitor is one of the best options to check if the system is recording correctly, providing a quick overview as well as detailed information about all the cameras and storage added to VRM. In this article you are going to see how to access VRM Monitor from Bosch Video Management System (BVMS) Configuration Client. Furthermore, you will find here some useful information about each section on the Dashboard page.
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    100% helpful (1/1)
    ‎01-23-2023 12:11 PM
    Follow the steps from this article if you want to configure your camera to detect motion and then send the event to the server, to start recording. This guide helps you set this option only for nights and weekends. It is important that you find the best possible motion detection settings for the camera in order to avoid unnecessary recordings or notifications.
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    100% helpful (1/1)
    ‎03-09-2023 03:59 PM
    The latest suitable Image for your DIVAR IP R2 Family Device can be obtained from Bosch Central Support Team. Please provide the SN (serial number) from the DIVAR IP 6000/7000 R2 when contacting Bosch Central Support Team.
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    100% helpful (2/2)
    ‎01-11-2023 04:41 PM
    If you are trying to connect your device to the Remote Portal and it says that server is unreachable, please check the firewall blocks and whether certain ports are not blocked.
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    100% helpful (1/1)
    ‎04-05-2021 11:39 AM
    Do you want to configure the 3rd party iSCSI storage with different LUNs for recording more cameras without Bosch VRM? This article explains you if this application is supported.
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    100% helpful (4/4)
    ‎01-24-2022 02:25 PM
    The IP camera address is always the key if you would like to monitor or remote viewing it. Like any network device, the camera is assigned an IP address when it is connected to the router with Internet access and powered on. Here we will introduce 3 ways to find the network camera IP address quickly and easily.
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    100% helpful (1/1)
    ‎11-10-2023 12:47 PM
    This article describes all the steps that will help you to create LUNs after RAID failure.
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    100% helpful (1/1)
    ‎03-07-2023 03:52 PM
    If you are interested in retrieving the stream of an IP camera using multicast, please check out the options from this article.
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    100% helpful (1/1)
    ‎03-01-2023 04:17 PM
    This guideline will help you set the position of the camera  image to an appropriate one. If the picture of the camera is inverted in the live view, please follow the steps below to reverse it.
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    100% helpful (1/1)
    ‎09-12-2022 04:27 PM
    This article aims to define the way you can display camera video via decoders. Moreover, fifteen different settings scenarios and their effects will be outlined for the live video to be displayed through the decoder.
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    100% helpful (1/1)
    ‎04-05-2021 04:49 PM
    This article explains how to find and calculate the specific size of BVMS logs on your server when the log starts to overwrite your own data.
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    100% helpful (1/1)
    ‎09-25-2024 02:56 PM
    PTZ camera (Autodome IP starlight) doesn't move in Pan or Tilt direction. This is a basic troubleshooting guide that will help you to fix this issue.
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    100% helpful (1/1)
    ‎08-05-2021 05:29 PM
    Similar to VRM eXport Wizard 2.0,  encrypted and unencrypted VRM recordings can be exported (VRM block export) from any video surveillance system based on Bosch Video Recording Manager (VRM) and exported recordings can be converted to mp4-files.    VRM eXport Wizard 2.10 introduces a new look and feel of the graphical user interface and some UX changes. In general, the VRM eXport wizard is a software tool that allows you to export video directly from the VRM and to convert exported video data to mp4. You can find the VRM eXport wizard setup file in the VRM Master Installer or in the bonus directory of the BVMS zip file. Exports made with the VRM eXport Wizard 2.10 can be open in BVMS (Viewer) 9.0 or newer. In this document we describe how to use the VRM eXport Wizard for either export of video data and conversion of the exorted video data to mp4. With the VRM eXport Wizard 2.10 encrypted and unencrypted VRM recordings can be exported (VRM block export) from any video surveillance system based on Bosch Video Recording Manager (VRM) and exported recordings can be converted to mp4-files. Therefore, the VRM eXport Wizard 2.10 offers - similiar to the previous version - the following two options, compare also Figure 1: Export Video Recording Manger recordings of cameras Convert already exported data to MP4 files
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    100% helpful (1/1)
    ‎06-03-2022 09:28 AM
    This article contains the Alarm Task Script for JPEG post to FTP every 30 minutes for Bosch IP encoders
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