Security: Video

This article presents where are the Transcoder Log settings and how to enable them for log collection.  

Find out from this article where you can find the sample audio files for the cameras added in the Alarm Management for the "Play audio on device" Action.

In this article you will find out where you can find the POST snooping code of your DIVAR IP R2

Flexidome 8000i or other future cameras with WLAN option enabled (default ON) in an IPv6 network environment: no IPv4 possible. What to do?

This article explains how you can change the relay mode back to automatic via a script executed when the relay open event is triggered.

If the administrator account (which was originally created when initial setup wizard was run) has been deleted locally and another new administrator account was created, then it is not possible to create user via web. Only locally is possible, as the application is still looking for the original admin account.

One of the possible traps  that DIVAR IP hybrid/network can send is HDD_STATUS_CHANGE. The HDD_STATUS_CHANGE is triggered when the status of the Hard Disk changes. 

Regular BVMS 12.1 installer will not run on any DIVAR IP all-in-one platform. The upgrade shall be performed via DIVAR IP System Manager application. Usually, we recommend to upgrade BVMS in steps. Each version should not be more than ~two years apart. This prevents potential issues in the upgrade process.

During the troubleshooting process, the Central Technical Support team often needs to run several different loggers to gain a more complete understanding of the problem. This log collection method is useful only when an issue can be reproduced fast, because the logs are overwirtten.

The available cameras in the configuration dialog is controlled by 2 criteria: The camera needs to be a Bosch camera AND the camera needs to have some metadata recording available in XProtect

The DIVAR Mobile Viewer App allows you to receive real-time notifications for various alarm events from your DIVAR IP system. This article is a step-by-step guide meant to show you how to activate alarm push notification in DIVAR Mobile Viewer App (Android).

This article provides steps regarding how to create an user and connect the Bosch Site Monitor App to Alarm Management.

"Error occurred when creating docker virtual machine. Refer to log for more info." Find out our recommendations from this article if  this message occurs

This article provides causes and solutions regarding Netapp E2800 periodically disconnections.

Is there a way to request for the panoramic camera de-warped snapshot via URL?

Can I display more than 1 camera on a single Monitor of Decoder VJD-7513 in BVMS 11.0 when an alarm is triggered?   System Overview: BVMS 11 1 monitor connected to 1 x VJD-7513 that is part of a Monitor Group The monitor has a layout consisting of several image panes Desired status: when an alarm is triggered → pop up the image of the 4 cameras on the same decoder monitor

This article contains a step-by-step guide which explains how you can do the setup for the camera's live view image pane to be displayed in full screen in the Operator Client if a motion alarm is triggered on that camera,

Find out in this article whether Intelligent Insights widgets can be integrated into the BVMS Operator Client on Windows Server 2016 or Server 2019

This document contains information on what situations might happen if no Virtual Guard appears in Alarm Management Operator Interface and how to advise.

This article provides an answer if can the Operating System of a DIVAR IP Series be upgraded.