Bosch Building Technologies

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    ‎09-26-2024 10:06 AM
    Essential Video Analytics (VCA) does not work as soon as the image is rotated to 90 degrees (under Initialization) and the camera is restarted. Additionally, the movements or objects are not recognized. As soon as you set "Rotate image" to 0 degrees and set it back to 90 degrees, motion detection via Essential Video Analytics suddenly works again.
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    ‎05-20-2022 12:49 PM
    This article gives you few tips to find out why the RealShot Manager does not communicate correctly
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    ‎07-26-2024 12:32 PM
    The RCPP command to enable/ disable the privacy masks is CONF_PRIV_MSK_POLY - 0x0bd8. Follow this article to see the rcpp command to enable & disable the privacy mask of a Bosch camera (moving or fixed).
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    ‎10-02-2024 12:01 PM
    Due to an error in the software interface to the secure element chip on the cameras, the chip can be permanently damaged. Follow this article and find out the mitigation of this behavior
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    ‎07-15-2024 11:45 AM
    The following instruction describes how to configure the data disk in a RAID1 configuration on the DIVAR IP all-in-one 4000. Is important to keep in mind that the configuration of the data disks in RAID1 will cause DATA LOSS on the disks used to create the RAID configuration
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    ‎11-28-2023 03:52 PM
    Hash Tag "#" is one of the few special characters, which is accepted by the camera, but it cannot be accepted on BVMS side (in order to connect to the camera) — due to the limitations of communication specifics some BVMS components are using. And as a result, communication might not work properly and "No connection" warning message in Operator Client image pane and black screen might occur
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    ‎09-25-2024 03:16 PM
    This article presents the considerations that should be taken into account when using the conduit adapter NDA-3080-CND for installation: For protection against water ingress we recommend to avoid top entry for the conduit adapter and use the side and bottom entry position Mark the position of the hole of the surface Drill the hole with the appropriate diameter drill Install a plug in the hole Put the cable through the hole of the conduit plate Attach the conduit plate with the conduit plate adapter to the surface Install the conduit cover on the conduit plate. Tighten the two screws with the TR15 Allen key
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    ‎12-20-2023 03:08 PM
    The MG Camera Name and Number Setting (BVMS Configuration Client, under MG Camera Settings) was not designed for BVMS Operator Client cameo, but in fact for the CPP-Enc type of decoder like VJD-3000.
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    ‎07-09-2024 04:05 PM
    License expansions missing after upgrade to BVMS 11 in Remote Portal. Only 1 x MBV-XCHANPLU license activated instead of 16 x MBV-XCHANPLU. What to do?
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    ‎12-13-2022 02:26 PM
    Can I display more than 1 camera on a single Monitor of Decoder VJD-7513 in BVMS 11.0 when an alarm is triggered?   System Overview: BVMS 11 1 monitor connected to 1 x VJD-7513 that is part of a Monitor Group The monitor has a layout consisting of several image panes Desired status: when an alarm is triggered → pop up the image of the 4 cameras on the same decoder monitor
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    ‎11-10-2022 12:27 PM
    This article presents causes and solution regarding NTCIP control of Auto focus, Auto iris and wiper functions.
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    ‎09-26-2024 01:07 PM
    This article answer to the question: "Why the ‘SD card Status’ is missing in GUI of MIC IP starlight/ultra/inteox 7100i camera?"
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    ‎07-25-2024 01:29 PM
    ONVIF control of the thermal DZ was never planned for the MIC-9000i in the launch of the product. However, you can get the Pan and Tilt via ONVIF Device Manager to work by enabling the PTZ configuration of the stream. 
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    ‎05-23-2022 10:51 AM
    Find out in this article whether Intelligent Insights widgets can be integrated into the BVMS Operator Client on Windows Server 2016 or Server 2019
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    ‎06-28-2024 01:18 PM
    The maximum resolution of 5.3 MP can only be achieved with H.264 encoding
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    ‎09-26-2023 08:27 AM
    This document contains information on what situations might happen if no Virtual Guard appears in Alarm Management Operator Interface and how to advise.
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    ‎11-18-2022 10:41 AM
    This article explains how you can change the relay mode back to automatic via a script executed when the relay open event is triggered.
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    ‎03-30-2023 03:30 PM
    If the administrator account (which was originally created when initial setup wizard was run) has been deleted locally and another new administrator account was created, then it is not possible to create user via web. Only locally is possible, as the application is still looking for the original admin account.
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    ‎03-02-2023 08:36 AM
    The Clear button on the Configuration Manager is designed to clear the codes that are self-generated by the IP firmware or the Configuration Manager itself. Follow the steps below, if you want the "Clear" button from Configuration Manager to able to erase the Alarm task script that are self created by users themselves.
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    ‎12-03-2024 08:22 AM
    VideoView+ for DIVAR IP allows you to remotely monitor video footage from cameras connected to your DIVAR IP. It’s ideal for multi-site facilities, from mid-to-larger quantities of cameras per site, in need of local high-retention time, or RAID recording requirements. This is compatible with DIVAR IP all-in-one 4000, 5000, 6000, and 7000. To use the VideoView+ online service, you must first have an account on Remote Portal.
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