Security: Video

License expansions missing after upgrade to BVMS 11 in Remote Portal. Only 1 x MBV-XCHANPLU license activated instead of 16 x MBV-XCHANPLU. What to do?

Can I display more than 1 camera on a single Monitor of Decoder VJD-7513 in BVMS 11.0 when an alarm is triggered?   System Overview: BVMS 11 1 monitor connected to 1 x VJD-7513 that is part of a Monitor Group The monitor has a layout consisting of several image panes Desired status: when an alarm is triggered → pop up the image of the 4 cameras on the same decoder monitor

This article presents causes and solution regarding NTCIP control of Auto focus, Auto iris and wiper functions.

This article answer to the question: "Why the ‘SD card Status’ is missing in GUI of MIC IP starlight/ultra/inteox 7100i camera?"

Find out from this article the compatibility status between Microsoft Windows 10 Enterprise LTC and Bosch Intelligent Insights

Find out in this article whether Intelligent Insights widgets can be integrated into the BVMS Operator Client on Windows Server 2016 or Server 2019

This article gives you few tips to find out why the RealShot Manager does not communicate correctly

This document contains information on what situations might happen if no Virtual Guard appears in Alarm Management Operator Interface and how to advise.

At some point of the troubleshooting process, the customers might be asked to force the VRM to do a full initial discovery.

Check this article and see how to solve if the cameras in Alarm Management cannot use services activated in Remote Portal. 

Depending on the case, you can use the RS pins in various scenarios. If you wish to send information from the camera to an external device, you must use the Tx pins.

This article provides the following solution regarding: Bosch CPP7.3 cameras: DHCP does not follow the standard protocol (FW v7.85.0016) Upgrade your camera to FW 7.86.0019 and perform a factory default (access Download Store here). The time effort to fix this in older FW will be planned for early March 2023.

This article is a step-by-step guide about how to disable the Live and Playback page in VRM monitor version higher than 4.10.  

Using the camera's Dropbox account when doing an export from the VSC app is not possible anymore with the newest version of FW.

Can I mask areas that should not trigger an alarm (e.g. false detection due to sun reflection)?

This article explains step by step how to export an Alarm Clip and Cloud Recording from Alarm Management to the local PC.

This article explains what does the color of the led in the front view of the DIVAR IP AIO 5000 indicate.

This article explains the 3 options for deleting a user from Bosch Remote Portal.

Follow this article to find out what you should check and do if your 3rd party camera is flashing between image and Bosch logo in Operator Client

Starting with BVMS version 12.0, the Privacy overlay feature was introduced. This feature can be configured to blur objects of type Person, based on a powerful Bosch Artificial Intelligence (AI) function