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    ‎11-07-2024 02:57 PM
    The following instruction describes how to create a RAID5 logical volume on the DIVAR IP all-in-one 7000 4th gen. This procedure will wipe the current logical volume and therefore cause DATA LOSS.
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    ‎10-04-2024 11:06 AM
    This article is a step-by-step guide about how to access the direct link to cloud recording web interface from Video Security App (VSC).
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    ‎09-06-2024 12:57 PM
    Do you have a HP server or workstation with hardware issue and requesting assistance from Central Technical Support team? This is what you need to know: Please keep in mind that you have the possibility to address your request directly to the HP team to receive a quick response. HP Workstations HP Servers 2       If you would prefer to receive support through Central Technical Support team, then you have to provide the following mandatory information: Contact Information - make sure your contact information is accurate and up to date. This includes your name, phone number, and email address. Delivery address/on site repair address: Contact name (person) delivery:  Contact number (tel.) delivery: Contact e-mail delivery: Delivery location company name (co location): Street name: House number: Zip code: City: Country: Notes or other specifications: Description of the Issue - please describe the issue you are facing in as much detail as possible. Include any error messages, unusual behavior, or specific circumstances surrounding the problem. Product Information  - include the product name, model number The serial number  The registration form   Nice to know:   You can find additional information about the required details for submitting a case on the HP Support Case Manager in the following article: HP Workstations and HP Enterprise Server - Ticket Requirements.   3       The Central Technical Support team will check the product warranty and inform you if the unit is out of warranty or covered by warranty. 4       A case will be opened with HP by Central Technical Support team if the unit is covered by warranty and they will keep you informed about the status of the case and any additional requirements beyond their IT partner's involvement.   Please note that for any other issues or concerns, please do not hesitate to reach out the Central Technical Support team at any time.
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    ‎06-28-2024 01:20 PM
    This article describes what shoud be done to achieve an Optical Zoom for FLEXIDOME IP 3000i IR camera.
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    ‎05-04-2023 03:31 PM
    According to the release note of the Video Security Client (page 3), you will notice that it is specified that the export of the mp4 video using the Video Security App on iOS or Android device is not possible, while for PC should work without issues.
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    ‎04-30-2024 02:10 PM
    At some point of the troubleshooting process, the customers might be asked to force the VRM to do a full initial discovery.
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    ‎09-25-2023 08:53 AM
    Find out from this article where you can find the sample audio files for the cameras added in the Alarm Management for the "Play audio on device" Action.
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    ‎06-28-2024 11:59 AM
    Take a look at this article and learn how you can wire the camera alarm input of DINION IP starlight 6000i
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    ‎05-23-2022 11:08 AM
    Find out from this article the compatibility status between Microsoft Windows 10 Enterprise LTC and Bosch Intelligent Insights
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    ‎01-03-2023 03:03 PM
    Find out from this article what can you do if the Windows product key cannot be activated on your DIVAR IP and if this message was displayed: "This key didn't work, please check it and try again, or try a different key."
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    ‎03-07-2022 01:10 PM
    According to the Release Letter for V3.1.1 and V.3.2.0 - "SNMP- No traps are launched for HDD status changes and recording stops"
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    ‎03-15-2023 11:34 AM
    If you want to be able to replay the recording for the complete retention time, you should use VRM replay. VRM should be accessible and added to the VSC
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    ‎10-31-2023 01:49 PM
    Does your camera show you the live view as in the image below? During day time (Color-Mode), the image is good, but as soon Night-Mode kicks-in and the IR-LED's turn on, the reflection is noticed.
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    ‎10-04-2023 09:34 AM
    This article provides causes and solutions if the Security Center crashes and is no longer operational - this may happen directly at launch or when you try to enable one of the plugins' tasks.
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    ‎05-20-2022 12:05 PM
    This step-by-step guide helps you to find how you can configure the email settings for Sony cameras
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    ‎11-26-2024 09:13 AM
    You can create a Command Script using the following scripting languages: C# and VB.Net You cannot change the scripting language of an existing Command Script. You can create a Client Script or a Server Script. You can add multiple scriptlets to every script.
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    ‎10-25-2022 02:40 PM
    This article contains possible causes and solutions regarding  the recording error (stream 1) on the Remote Portal when camera records on its SD card on alarms only.
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    100% helpful (1/1)
    ‎05-15-2024 08:46 AM
    This interface is designed to provide applications an API for controlling Virtual Inputs. To access an existing Virtual Input the application has to know the unique authentication token of the Virtual Input which is used for both authentication and identification.
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    ‎04-25-2024 03:58 PM
    OPC server is installed on the BVMS server OPC client software is installed (the client used in this article is Softing OPC Toolbox Demo Client), and the user can connect to OPC server that is running on BVMS server, but the user cannot send any command from 3rd party OPC client to BVMS system, for example changing the status of virtual inputs. There are no events coming from OPC to BVMS and the OPC client is not present in the list for third party integrations with BVMS
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    ‎10-25-2023 08:20 AM
    The detection distance (based on the pre-defined requirements*) depends on the focal length and the size of the of the gun. 
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