Security: Video

When you are using letters in German language like ü, ö, ä for setting the password, the DIVAR doesn't take them into consideration and you will not be able to access your DIVAR. Therefore, please avoid using German letters when setting a password on your DIVAR Analog 3000.  

Can I mask areas that should not trigger an alarm (e.g. false detection due to sun reflection)?

This article provides the following solution regarding: Bosch CPP7.3 cameras: DHCP does not follow the standard protocol (FW v7.85.0016) Upgrade your camera to FW 7.86.0019 and perform a factory default (access Download Store here). The time effort to fix this in older FW will be planned for early March 2023.

Once installed and licensed, an application can also be uninstalled from the camera. In this case, the license is being returned to the license pool. It can then be installed on another device. Please note: no return option is possible for the *complete offline use case.

Check this article and see how to solve if the cameras in Alarm Management cannot use services activated in Remote Portal. 

This article explains the 3 options for deleting a user from Bosch Remote Portal.

This article is a step-by-step guide regarding how to change the Bosch Camera name.

Using the camera's Dropbox account when doing an export from the VSC app is not possible anymore with the newest version of FW.

By setting a low Frame rate and a long GOP, this affects the replay.  On the flip side high frame rate and short GOP can show pulsing Live video: 30 FPS @ GOP 10 = 3 I-Frames per sec (the video could appear pulsing; the Monitor refresh rate could also play a role here)

With the new VRM eXport Wizard, we offer the possibility to use CLI commands to do exports without needing to open the application.

This article explains what to do if buttons are not visible in Bosch Intelligent Insights

Find out from this article if is it possible to get a raw video stream from a Bosch camera

To get multiple events in one alarm, please enable Event Batching in the related Service.

This article presents what should we check first if Channel 5 & 6 of DSA E2800 are showing as disconnected: Verify if the expansion slots are connected correctly (page 21) Afterwards, wait a few minutes until they load up, and only then start the DSA S2800. Now, you can check in the Configuration Manager to see if the IP addresses need to be changed. Once you verify that they are correct, you can add the Device in Configuration Client.

This article provides an answer regarding what to do in case if a  colleague from the same company claimed a license with a wrong Remote Portal account.

Quick guide about the SD cards and the settings that need to be inside of the SONY camera in order to have recording on SD.

This article responds to the following questions: At what temperatures does the factory installed heater turn on and off?  Does the blower turn on and off with the heater or does it run continuously?  What is the power consumption of the heater? What is the power consumption of the blower?

Check this article and find out how you can avoid displaying black image in Operator Client BVMS v11.0

The RCPP command to enable/ disable the privacy masks is CONF_PRIV_MSK_POLY - 0x0bd8. Follow this article to see the rcpp command to enable & disable the privacy mask of a Bosch camera (moving or fixed).

The LTC keyboard is conceived for analog systems, where you have a monitor and you add a keyboard for control and connect it directly to the camera.