The support of Bosch Site Monitor App for iOS and Android devices will end by 31 st of June 2024. Bosch Video Security App will be the replacement, which is available in the Google Play Store as well as the Apple App Store for download.
The RCPP command to enable/ disable the privacy masks is CONF_PRIV_MSK_POLY - 0x0bd8. Follow this article to see the rcpp command to enable & disable the privacy mask of a Bosch camera (moving or fixed).
Does your camera show you the live view as in the image below?
During day time (Color-Mode), the image is good, but as soon Night-Mode kicks-in and the IR-LED's turn on, the reflection is noticed.
If you were asked by the Central Technical Support team to provide them with the Sensor readings picture during the troubleshooting process of your device, please follow the steps from this article
By setting a low Frame rate and a long GOP, this affects the replay.
On the flip side high frame rate and short GOP can show pulsing Live video:
30 FPS @ GOP 10 = 3 I-Frames per sec (the video could appear pulsing; the Monitor refresh rate could also play a role here)
This article contains possible causes and solutions regarding the recording error (stream 1) on the Remote Portal when camera records on its SD card on alarms only.
This article provides solution regarding 3rd party camera which is added in VSG and is not displayed in the Device Tree from BVMS Configuration Client.
Glutton (German: Vielfraß) defines and prevents a camera or multi-channel encoder from mounting and consuming a large number of blocks in a very short time.
"Show VCA items" is a function which works in Internet Explorer 11 with the Bosch MPEG ActiveX installed. Due the end-of-life of Internet Explorer, this function is no longer available on Microsoft Edge.
