Security: Video

Starting from Firmware v8.80.0090, the file for all CPP14 sub-platforms are now unified into a single file.

For Scriplets (because they are process of BVMS): .NET 4.8.  For SDK App: BVMS SDK .dll is compiled in .NET 3.5; .NET 4.8 can be used because it is backward compatible

This policy explains step-by-step what you should know about the Divar IP process when contacting Central Technical Support team and what to expect from them.

Note that the recordings are not removed instantly. The recordings will be deleted on the next day at 12:00 AM, after the automatic delete is changed.

Find out from this article what to do if the System Overview of Bosch camera shows the I/O controller FW version as zeros

This behavior occurs when you have requested the SMA extension and you didn't upload the Activation file in the BVMS Configuration Client.

Port 3260 is used on iSCSI ports. Control-ports require 2463, 50889, 161, 162, 80 and 443 to be accessible.

Learn from this article how to collect RAID Controller Event log, Diagnostics Logs or Server Report of DIP 6000 AIO via LSA for more in-depth troubleshooting, which might be required by Central Technical Support Team.

When trying to open the SuperDoctor app, the default browser opening is Internet Explorer and the login page is not showing up. "This site is not secure" message occurs and there is no possibility to continue to the localhost.

This article presents the the successor of VIDEOJET Decoder 7000 (VJD-7513). The replacement of it is F.01U.407.935 / VJD-7523.

You can lock the control of a PTZ camera for other users. A user with a higher priority can take over the control and lock the camera control. A timeout can be configured for this explicit PTZ locking. If you only take over the control without manually locking it before, the control is locked for the user with lower priority for 5 seconds.

At some point of the troubleshooting process, the customers might be asked to force the VRM to do a full initial discovery.

Starting with BVMS version 12.0, the Privacy overlay feature was introduced. This feature can be configured to blur objects of type Person, based on a powerful Bosch Artificial Intelligence (AI) function

When a user decides to use SingleKey ID (SKID) or an integrated customer IDP (company account) as the authentication method for Bosch Remote Portal or Alarm Management a technical password will be required to login to other applications that do not support SingleKey ID or any other IDP. In the following, it is explained how to create a technical password and how to use it with an application like for example Bosch Configuration Manager or Bosch Project Assistant app, that does not support SingleKey ID or any other IDP.

After configuring the Virtual mask in the web browser of Bosch CPP7.3 camera and afterwards going back to the Live view, the Virtual mask appears as Privacy mask and is not transparent and other inappropriate behaviors have been noticed. This happens on the Bosch CPP7.3 cameras that have FW version older than v.7.86.0019

Find out from this article what to do if the System Overview of Bosch camera shows the IR controller FW version as zeros

Have a look at this article and learn how to fix the Add Scriptlet button which does not become active. It stays grayed out. Same happens with ClientScript and ServerScript.

Find out from this article what to do if the System Overview of Bosch camera shows the Motor controller FW version as zeros

This policy presents what you should know about the In Warranty and Out of Warranty statuses of an Divar IP unit. Note that, to find out if your unit is under warranty or not,  the serial number of the unit is mandatory.

You should only subscribe directly to this article (Option 1) or to the software_release_notification label (Option 2) and you will receive a notification in your inbox every time when a new Software version is released and added to the lists within this article.