Bosch Building Technologies

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    100% helpful (1/1)
    ‎04-20-2022 11:46 AM
    The present document is intended to provide information on the VRM camera replacement functionality in the Bosch Video Management System (BVMS), as well as guidance through the process
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    ‎03-30-2022 02:10 PM
    When using ANR function in combination with 'alarm only' recording , recording 1 is with only the motion recorded.
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    ‎03-30-2022 11:55 AM
    This article explains how to playback the SD card recordings in Operator Client from a camera added as Local Storage in BVMS Lite 10.1
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    ‎03-29-2022 12:41 PM
    Use the Project Assistant to its full extent and once the cameras are connected to the target network, perform a network scan using the BVMS Configuration Client
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    ‎03-11-2022 08:59 AM
    Follow the steps from this article and find out how you can license BVMS Viewer v.11.0 for free.
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    ‎03-09-2022 01:30 PM
    If you are still using BVMS version <9.0 and you want to replace a faulty device without loosing recording, please follow the steps below.
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    ‎03-09-2022 11:58 AM
    Learn how to design a network on which BVMS can run comfortably.
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    ‎03-08-2022 01:27 PM
    Note that this procedure applies only from VRM version 3.10 onwards.
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    50% helpful (1/2)
    ‎03-01-2022 01:39 PM
    The timeline is present, but the recordings appear to be black for all cameras.
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    ‎02-23-2022 08:55 AM
    This feature is not available in BVMS 10.1. You cannot do it automatically for multiple cameras. You can do it one by one manually through Config Client.
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    ‎01-26-2022 02:48 PM
    The USB driver has a different letter than E:\ and DIVAR IP Software Center seems to look only in this root, in fact it doesn't find the new software.
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    100% helpful (1/1)
    ‎01-13-2022 04:57 PM
    Download BVMS Lite from the Download Area and use the quick installation guide to set-up the system.
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    100% helpful (1/1)
    ‎12-13-2021 07:50 AM
    This article will provide a basic explanation and simple examples of the interfacing (scripting, calling functions by external applications) functionality in Bosch Video Management System.
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    ‎12-02-2021 10:19 AM
    This article describes how the GDPR impacts video surveillance systems and how BVMS can be configured to function in a GDPR compliant organization.
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    100% helpful (1/1)
    ‎12-02-2021 09:15 AM
    Bosch has implemented the ONVIF Profile M with MQTT support in its cameras (CPP6, CPP7 and CPP7.3) in the firmware 7.81.0060 and above.
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    100% helpful (1/1)
    ‎11-25-2021 03:40 PM
    This article describes how the integrity of BVMS software can be checked.
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    100% helpful (2/2)
    ‎11-25-2021 02:59 PM
    Want to know how flexible BVMS can assign streaming profiles to cameras?
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    ‎11-25-2021 10:02 AM
    This article illustrates how to avoid timeouts in the "jump to next"/"jump to previous" functionality for recordings in Bosch VMS Operator Client..
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    ‎11-09-2021 02:43 PM
    Is DIVAR IP 6000 R1 compatible with VRM v.3.83.0021 (64-bit) and BVMS Viewer 10.1?
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    ‎11-09-2021 12:00 PM
    In order to quickly offer a technical solution or to provide a professional advice for the next analysis steps, the technical support specialists need to get some general and basic information. Ticket content should always be in English and provided in a well summarized and structured way in order to be able to provide a quick and appropriate feedback. Not following the guideline will impact the processing time of the ticket. Related Products: BVMS SDK, Cameo SDK, BVMS  Overview: Analyzing BVMS systems interaction with BVMS SDK based application is a challenging task. One needs to determine if the issue is based on wrong implementation of the BVMS SDK functionality, wrong programming practices, functionality and runtime behavior of BVMS system with SDK functionality or BVMS SDK issues. In order to troubleshoot BVMS SDK or Cameo SDK application support needs the following information and logging. Please prove the following information to support:   Symptom specific Information   Problem Description SMA validity How to retrieve the Hardware ID for BVMS and check the Software Maintenance Agreement (SMA) status? BVMS stand alone or appliance Detailed description of the expected behavior of the SDK functionality. Detailed description of the actual behavior of the SDK functionality.   SDK Components What type is the standalone SDK application (based on ClientSDK, ServerSDK, or CameoSDK) and on which machine is it running? Are there additionally client scripts, server scripts or workstation startup scripts?   SDK Interactions Do SDK components interact with remote Operator Clients? Do SDK components interact with the Operator Client UI? Do SDK components control devices? Do SDK components link to 3rdParty devices or applications?   Environment Which shared resources are accessed by SDK actions? (Dome cameras, AMG, Operator Client UI) Do SDK components interact with an unreliable environment? (Unstable network, offline devices, offline PCs, etc.) Do SDK components properly handle offline situations? (offline devices, configuration changes, etc.)    Logging Information   Please provide source code and/or Log files The optimal approach is to provide both source code and logging for the problematic BVMS SDK application. If it is not possible to provide the code, we will start the troubleshooting process based only on the logging. Source Code Provide a little sample application that illustrates the BVMS SDK issue and list the reproduction steps. Logfiles Add log outputs to the SDK application functionality. The logs should illustrate which BVMS SDK functionality was called at which time. Provide the logs to support.   List of Typical Mistakes that are often seen when troubleshooting BVMS / Cameo SDK based applications   Use of Thread. Sleep() in event handlers - Consequence: loss of events in customer SDK application. Implementations that are not thread safe - Consequence: unexpected SDK application effects Unintentional introduction of multithreading issues by using timers - Consequence: unexpected SDK application effects Application without "speed control" - Consequence: operator overload in case of high event frequency Lack of configuration change handling - Consequence: data inconsistencies in SDK application (access to no longer existing devices) Lack of traces/logging in SDK code - Consequence: not detected malfunctions and troubleshooting difficulties Lack of error tolerance in SDK code - Consequence: unhandled exceptions in SDK application / script Lack of exception handling - Consequence: SDK application crashes
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