Bosch Building Technologies

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    100% helpful (2/2)
    ‎04-28-2022 03:44 PM
    Check this article and find out if you can add and see a BVMS 11 system running on a DIP in MVS webpage as unmanaged site
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    100% helpful (1/1)
    ‎09-16-2024 08:05 AM
    This article presents what's new in Video Security 3.7 for Windows, Android and iOS.
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    100% helpful (1/1)
    ‎02-10-2023 09:40 AM
    This article contains a simplified and generalized example, that could be helpful in building a particular tailored script related to implementation of event receiver in BVMS SDK scriplet.
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    a month ago
    This document is specifically for DIP-71xx as it's the DIP which supports certain versions of BVMS (regular BVMS installer) and must be updated in a certain order. The document details how to upgrade from BVMS v8 to BVMS v12.0.1.
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    ‎07-17-2023 11:24 AM
    When entering in BVMS Operator Client, the camera's image is black and only Transcoding option is available for streams (no stream 1 or 2 , or image pane optimized) Desired result: See the camera's live image
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    ‎08-01-2024 08:03 AM
    If you are still using BVMS version <9.0 and you want to replace a faulty device without loosing recording, please follow the steps below.
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    100% helpful (1/1)
    ‎12-21-2023 10:13 AM
    New check in BVMS Configuration Client has been implemented, which blocks the disabling of the "Secure connection" if camera port 1756 is disabled. This should prevent the camera from getting "unreachable" by miss-configuration of the administrator. 
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    ‎07-25-2024 02:34 PM
    This article presents what are the limitations of Privacy overlay in BVMS 12 (Pano cameras, h.263 & MPEG, decoder, VSC).
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    ‎08-21-2023 09:50 AM
    Central Support Team may ask you to provide them with the log files and configuration file of Intelligent Insights.This article explains you how and where you can get them.
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    ‎07-18-2024 04:25 PM
    Welcome to the 3.6 release of Video Security for Windows, Android and iOS. There are new features in this release!
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    ‎02-08-2023 09:06 AM
    If you add a decoder that has 2 monitors connected, you must display the Edit Decoder dialog box of the decoder and update the device capabilities of this decoder. For each monitor add a further monitor wall.
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    100% helpful (1/1)
    ‎11-16-2023 12:50 PM
    Follow these instructions from this article if the ‘error code=1’ appears in Configuration Client - License Manager during the license activation process.
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    ‎05-23-2022 10:07 AM
    Refer to this article if you are looking for what  default ports are used with Intelligent Insights
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    ‎09-24-2024 02:56 PM
    If you forgot the password of your BVMS — Bosch Video Management System and you want to reset its password, the Central Technical Support Team can help you.
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    ‎03-08-2022 01:27 PM
    Note that this procedure applies only from VRM version 3.10 onwards.
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    4 weeks ago
    Are you searching for a specific Firmware/Software version and unsure of what to expect when contacting Central Technical Support? The below information might clarify things for you when you get in contact with Central Technical Support team: The Central Technical Support team will need to: Identify your company and product to open a ticket for your request. Verify if the requested FW/SW version is publicly available or not. If publicly available, they will provide you with the download link for the SW/FW version (e.g.  Download Store or Product Catalogue) If NOT publicly available then, the Central Technical Support team will internally check and depending on the SW/FW version an approval must be requested. The request can be approved or rejected by internal Bosch department. In both cases, you will be informed. Depending on the requested older/special FW/SW versions that are not available on our Download Store website, the following steps could be taken: Central Technical Support will provide you with the "Legacy SW/FW Request Form". You will be required to sign and fill in the "Legacy SW/FW Request Form" with all necessary details and return it to Central Technical Support. The Central Technical Support team will verify whether the form is filled in and signed with all the required details. All information provided on the form must be approved by internal Bosch department before the requested FW/SW version is provided. If the form is filled in as required and approved, then the Central Technical Support team will provide you the link from where the requested SW/FW version can be downloaded. Note: The download link has a limited availability, and this will be communicated to you in advance by the Central Technical Support team. To ensure that your Bosch IP video system is always operating at its best, explore the the Bosch IP Video Firmware Info Brief to find out the latest firmware updates. Please be aware that the Info brief hyperlink is subject to change. To access the latest version, please visit the Download Store, navigate to the Firmware tab, and select Cameras & Encoders. Remember that providing accurate and detailed information can significantly speed up the troubleshooting process and help Bosch Security Systems Central Technical Support team provide you with the best possible assistance.   More information about the Central Technical Support team and other Bosch Video policies, can be found here: Bosch VIDEO Security Systems request and Central Technical Support Team.
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    ‎05-17-2024 11:36 AM
    Find out from this article what could be the causes of red cross displayed in Configuration Manager for MVS when connecting with iOS device
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    ‎07-26-2023 01:15 PM
    At some point, the Central Technical Support team could ask you to provide them with a Configuration Manager table view export, for further investigation of your devices, such as a full overview of the installed cameras or with the cameras with a specific problem. This article will help you to learn how to do this export.
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    ‎04-12-2023 05:16 PM
    By design, the Dual-Recording feature is specific only in Bosch Cameras. 3rd party cameras are integrated into Bosch Systems like BVMS-VRM via our Video Streaming Gateway (VSG)
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    ‎04-12-2024 08:11 AM
    Log4j 1.2.17 is not actively used or called by the SQL Server or by the BVMS. This means that the vulnerabilities are not exploitable unless you install some additional components that refer to the vulnerable component. Therefore, there is no risk of exploitation within the SQL Server or BVMS environment.
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