This article contains a simplified and generalized example, that could be helpful in building a particular tailored script related to implementation of event receiver in BVMS SDK scriplet.
Central Support Team may ask you to provide them with the log files and configuration file of Intelligent Insights.This article explains you how and where you can get them.
If you add a decoder that has 2 monitors connected, you must display the Edit Decoder dialog box of the decoder and update the device capabilities of this decoder. For each monitor add a further monitor wall.
When entering in BVMS Operator Client, the camera's image is black and only Transcoding option is available for streams (no stream 1 or 2 , or image pane optimized)
Desired result: See the camera's live image
Transcoding is the feature to display the streaming of live video as smooth as possible based on available network bandwidth. In this article you will find out why there is black image in Op. Client (Transcoder not available)
There is an issue with VRM versions lower than 4.0 where the retention time for recordings from VSG instances is set incorrectly. There are a few things that usually cause the recording mode to be set incorrectly. Find out more details from this article!