Security: Video

There is an issue with VRM versions lower than 4.0 where the retention time for recordings from VSG instances is set incorrectly. There are a few things that usually cause the recording mode to be set incorrectly. Find out more details from this article!

Find out in this article whether Intelligent Insights widgets can be integrated into the BVMS Operator Client on Windows Server 2016 or Server 2019

Check this article and find the difference between unmanaged sites and subsystems (BVMS)

Find out from this article what you must verify if multiple VSG instances are installed on the same HW

By design, the Dual-Recording feature is specific only in Bosch Cameras. 3rd party cameras are integrated into Bosch Systems like BVMS-VRM via our Video Streaming Gateway (VSG)

Can I display more than 1 camera on a single Monitor of Decoder VJD-7513 in BVMS 11.0 when an alarm is triggered?   System Overview: BVMS 11 1 monitor connected to 1 x VJD-7513 that is part of a Monitor Group The monitor has a layout consisting of several image panes Desired status: when an alarm is triggered → pop up the image of the 4 cameras on the same decoder monitor

Follow these instructions from this article if the ‘error code=1’ appears in Configuration Client - License Manager during the license activation process.

"Error occurred when creating docker virtual machine. Refer to log for more info." Find out our recommendations from this article if  this message occurs

Find out from this article the compatibility status between Microsoft Windows 10 Enterprise LTC and Bosch Intelligent Insights

The Clear button on the Configuration Manager is designed to clear the codes that are self-generated by the IP firmware or the Configuration Manager itself. Follow the steps below, if you want the "Clear" button from Configuration Manager to able to erase the Alarm task script that are self created by users themselves.

This article explains the meaning of each color on the Playback timeline in BVMS Operator Client.

This article presents where are the Transcoder Log settings and how to enable them for log collection.  

Using the camera's Dropbox account when doing an export from the VSC app is not possible anymore with the newest version of FW.

This article explains what to do if buttons are not visible in Bosch Intelligent Insights

If you want to be able to replay the recording for the complete retention time, you should use VRM replay. VRM should be accessible and added to the VSC

According to the release note of the Video Security Client (page 3), you will notice that it is specified that the export of the mp4 video using the Video Security App on iOS or Android device is not possible, while for PC should work without issues.

This article explains how you can change the relay mode back to automatic via a script executed when the relay open event is triggered.

Maintaining the highest level of data security requires continuous improvements in all the system components - including software and device firmware. Recent changes in the camera firmware are focused on improving the security level overall.

At some point, the Central Technical Support team could ask you to provide them with a Configuration Manager table view export, for further investigation of your devices, such as a full overview of the installed cameras or with the cameras with a specific problem. This article will help you to learn how to do this export.

This article provides steps regarding how to create an user and connect the Bosch Site Monitor App to Alarm Management.