Bosch Building Technologies

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    ‎09-25-2024 01:59 PM
    Find out how to install FLEXIDOME corner 7100i IR camera! The camera is corner-mounted, robust, and ligature-resistant, with a wide field of view that eliminates blind spots and produces high-quality images even in low light.
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    ‎09-25-2024 01:53 PM
    This article gives you more information about FLEXIDOME IP starlight 8000i camera streaming capabilities.
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    ‎09-25-2024 01:44 PM
    The sectors 1-4 are displaying only black screens and the message 'Display blanked' in Live view mode on the web page of the camera. Find out from this article how you can fix this!
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    ‎09-25-2024 01:40 PM
    The MIC IP fusion 9000i supports only simplified Chinese language. There is no option to select traditional Chinese in the menu.
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    100% helpful (1/1)
    ‎09-25-2024 01:39 PM
    This article describes how to set LUNs on a target to Read Only via Configuration Manager.
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    ‎09-25-2024 08:19 AM
    This article explain what to do if "The connection is not secure. Secure connection failed" message occurs in Configuration Manager.
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    ‎09-25-2024 08:12 AM
    Certificates play a crucial role in enhancing the security, authenticity, and integrity of the operations performed by Bosch Configuration Manager, making them a necessary component in modern networked environments.
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    ‎09-24-2024 04:44 PM
    There is a help banner in the app explaining about this function and how you can use it. For the camera part, users would need to check the respective HW and FW manuals. Depending on the camera model, the speakers may be included in the housing or could be connected through wires.
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    ‎09-24-2024 02:56 PM
    If you forgot the password of your BVMS — Bosch Video Management System and you want to reset its password, the Central Technical Support Team can help you.
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    100% helpful (6/6)
    ‎09-17-2024 12:12 PM
    The BVMS Project Checklist is an Excel-based tool which makes it easier to design a BVMS system. This article describes how to use the project checklist. Pick the attachment you need, depending on the version of BVMS you have
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    ‎09-17-2024 12:08 PM
    The "Import" icon may be missing from table view in Configuration Manager, version <7.50. Therefore, we recommend to update the Configuration Manager to v7.50
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    ‎09-16-2024 01:17 PM
    This article informs you about the way of working of the Central Technical Support when you contact them regarding your faulty  Bosch Security Systems device. 
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    100% helpful (1/1)
    ‎09-16-2024 08:05 AM
    This article presents what's new in Video Security 3.7 for Windows, Android and iOS.
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    ‎09-16-2024 07:56 AM
    Bosch Alarm Management allows event-based and continuous cloud recording of connected cameras.
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    ‎09-06-2024 12:57 PM
    Do you have a HP server or workstation with hardware issue and requesting assistance from Central Technical Support team? This is what you need to know: Please keep in mind that you have the possibility to address your request directly to the HP team to receive a quick response. HP Workstations HP Servers 2       If you would prefer to receive support through Central Technical Support team, then you have to provide the following mandatory information: Contact Information - make sure your contact information is accurate and up to date. This includes your name, phone number, and email address. Delivery address/on site repair address: Contact name (person) delivery:  Contact number (tel.) delivery: Contact e-mail delivery: Delivery location company name (co location): Street name: House number: Zip code: City: Country: Notes or other specifications: Description of the Issue - please describe the issue you are facing in as much detail as possible. Include any error messages, unusual behavior, or specific circumstances surrounding the problem. Product Information  - include the product name, model number The serial number  The registration form   Nice to know:   You can find additional information about the required details for submitting a case on the HP Support Case Manager in the following article: HP Workstations and HP Enterprise Server - Ticket Requirements.   3       The Central Technical Support team will check the product warranty and inform you if the unit is out of warranty or covered by warranty. 4       A case will be opened with HP by Central Technical Support team if the unit is covered by warranty and they will keep you informed about the status of the case and any additional requirements beyond their IT partner's involvement.   Please note that for any other issues or concerns, please do not hesitate to reach out the Central Technical Support team at any time.
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    ‎09-06-2024 12:40 PM
    Having trouble with your DSA unit and not sure which are the next steps? Then contact the Central Technical Support team and provide the following mandatory information: Contact Information - make sure your contact information is accurate and up to date. This includes your name, phone number, and email address. Description of the Issue - please describe the issue you are facing in as much detail as possible. Include any error messages, unusual behavior, or specific circumstances surrounding the problem. Product Information  - include the product name, model number The Serial Number Support Bundle File (to download it, please check one of these articles based on your product:  DSA E2700, DSA E2800 from SANtricity Storage Manager App and DSA E2800 via web interface) Registration Form Provide the segment code from the back of the unit if the unit is not responding (lockdown)           Please note that prior to any action, the Central Technical Support team will check whether the DSA unit is still in warranty or not.         1. If your unit is Out of Warranty: The unit will not be serviced by the Central Technical Support nor their IT partner You have the possibility to extend the warranty (with extra 2 years) If you agree to pursue this path, then Central Technical Support will redirect you to the responsible department, from where you will receive a price offer. Also, if the unit is not covered by warranty, Central Technical Support will provide support based on a good will and only as best effort.  Nice to know: It is best that warranty extensions are purchased before the unit's warranty expires as In-Warranty service extensions are cheaper than out of warranty service extensions. Spare parts are not available for both DSA E2700 series and E2800 series when the units are out of warranty, therefore the only option left is to purchase a service extension.           2. If your unit is under Warranty: the Central Technical Support team will open a support ticket with their IT partner   Please note that for any other issues or concerns, please do not hesitate to reach out the Central Technical Support team at any time.  
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    ‎09-03-2024 12:22 PM
    This article is a step-by-step guide about how to Import CSV device list into Config Manager.
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    ‎08-30-2024 03:28 PM
    The error message "Couldn't find a compatible Webview2 Runtime installation to host WebViews" might occur after installing the AI Alarm Verification Plug-in on a Milestone Husky system and attempting to log into Remote Portal in the Plug-in.
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    ‎08-28-2024 11:05 AM
    This articol provides solution for  FLEXIDOME IP starlight 8000i about wrong color applied to alarm-triggered bounding boxes (Camera Trainer).
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    ‎08-27-2024 08:28 AM
    This article is a step-by-step guide regarding how to change the Bosch Camera name.
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