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    Security: Video

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    ‎05-18-2018 01:39 PM
    Related Products Bosch encoders Answer Place this in the alarm task editor and save it.  Please read the comments for more details.  They are noted below by //. //Define weekly timer from Monday to Sunday from 7am to 9pm Timer weekly := {TimeBegin(07:00) TimeEnd(21:00) DayBegin(Mo) DayEnd(Su) }; //define what is to be recorded Recording recording:= { Camera(All) }; // Define Operation Mode to periodic, 1 sec low 30 min high OperationMode periodic := { Low(10) High(18000) }; TempState(1):=periodic; //define recording timer OperationMode monostable := {High(50)}; TempState(2):=monostable; //Turn on recording timer if (IsActivated(weekly)) then TempState(1) := true; if (TempState(1)) then TempState(2) := true; if (TempState(2)) then recording else Stop(recording);
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    ‎05-21-2018 08:30 PM
    Related Products DVR 700 series BVIP device   Question Why does Divar 700 change the settings of 2nd stream, even though only 1st stream is configured in the DVR?   Answer Divar 700 uses the concept where it assumes to be the (master) device to have control over the cameras and their streams. Stream 1 is always set to profile 1 Stream 2 is always set to profile 2 Only one command is sent from DVR to set both stream 1&2 So please configure profile 2 in the wanted way to be used with stream 2.
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    ‎05-21-2018 08:30 PM
    Related Products VIPXD (Audio Version)   Question Why there is NO sound from a loudspeaker connected to a VIPXD SPK port?   Answer The RTC_AUDIO_LOUDSPEAKER_ON_OFF flag is not activated. This flag can be set manually by using this CGI command: http://160.10.x.x/rcp.xml?command=0x09be&type=F_FLAG&payload=1&direction=WRITE&num=1 Replace 160.10.x.x by your VIPXD IP address.
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    100% helpful (1/1)
    ‎02-19-2020 02:29 PM
    Symptoms The password for the local admin and diagnostic port is set to the same starting with E2800 controller firmware 11.40.2 or later. In case a user does not know his password any longer, it is not possible to reset and re-configure this password by using the diagnostic port  (serial port on the rear side near the uplink ports of the controller). With controller firmware older than 11.40.2 it was possible to reset the Administrator Password needed for configuration. But older NetApp controller firmware cannot and must not be used any longer due to other technical reasons. When accessing the Management Port IP to enter the WEB GUI of the NetApp E2800 system for configuraiton or support data collection, the Administrator Password is required. For the time being this is reported to NetApp to work out a solution for all NetApp customers and BOSCH.  Solution and Procedure: Right now, BOSCH and our customers have no documented instruciton or procedure to remove / reset the password. We are working ont hat with high preassure and awareness. We kindly ask all customers requiring access to the configuraiton but having not the Administrator Password on hand for configuraiton, to reach out to BOSCH support and ask to sent the requewst immediately up to a Levle 3 Ticket to the Gatekeeper team at BOSCH BT-SC/ETP-MKP2 or BT-VS Support in the BU. 
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    ‎03-30-2020 11:46 AM
    Question My customers asks me to store the field of view of the cameras connected to BVMS. Is there an easy way to achieve this without opening every camera manually? Answer The embedded BVMS script engine makes this easy to achieve. The attached document explains how to achieve this and included an example script.
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    ‎04-17-2020 05:45 PM
    Question What's new in version 1.4.0? Answer   ## Bosch Remote Portal ## Easily register cameras to the Bosch Remote Portal - the IoT hub to connect all Bosch BT products. For End-Customers and Installers it provides device management and value-added services as well as camera application management benefits. ## Faster configuration ## Cameras delivered with firmware version 7.10 and newer do not require a reboot anymore when changing the IP address or other network settings. This version of the Project Assistant takes this into account, speeding up the commissioning process even more. ## Specify DNS server address ## A DNS server address is now supported in the application. Now you can simply add a time server URL or connect your cameras, with static IP addresses, to the Bosch Remote Portal. We always appreciate feedback, which you can share here our Knowledge Base as well as as via email (security.apps.com). Thank you and please stay safe in these challenging times. Your Bosch Security App Team PS: The Windows version will be available shortly in our Download Area and the Android respectively iOS versions will made available in the stores once the publishing process completed.
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    yesterday
    The BVMS Project Checklist is an Excel-based tool which makes it easier to design a BVMS system. The attachments include a document describing how to use the project checklist and the project checklist itself.
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    ‎03-30-2020 02:50 PM
    Question How can I use "virtual" cameras to demonstrate BVMS? Answer Demonstrating a video surveillance system typically requires a couple of cameras. However, when you only have a couple of cameras, the screen can look boring and empty. Did you know you can use the video streaming gateway to pull in any online JPEG picture as a camera into BVMS? This makes your demonstration more interesting! Additionally, you can set-up your own webserver and host customer JPEG images yourself. You can find a warehouse example below, fully based on JPEG based static images. The attached document describes how to configure JPEG cameras.
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    100% helpful (1/1)
    ‎04-17-2020 04:45 PM
    When a support case involves a Bosch DIVAR AN, DIVAR network or DIVAR hybrid for further technical analysis it usually requires obtaining the service log. This is a short how-to manual for retrieving this service log. There are 2 options to retrieve the service log: 1) Using a USB stick and access to the local user interface. 1. Insert a USB memory stick in the device 2. Log on as administrator in the local unit (or ADMINISTRATOR for DIVAR AN model) 3. Access the Main menu by right-clicking the mouse for the Quick menu, and select ‘Main menu' 4. Select Export (or Backup for DIVAR AN model) 5. Select the USB device in field ‘Selected device’. 6. Press on front panel first ‘Shift’ and then within one second the button up. 7. Press OK to save the Service Log on USB stick. The Service log is saved in a protected ZIP file (e.g. ServiceLog-20200302T172254.zip). 2) access to the web interface 1. start browser and enter: http://<IPaddress>/cgi-bin/loadSvrfile/ServiceLog.zip 2. A dialog will popup “The server <ip-address> at Device_CGI requires a username and password”. Enter administrator (or ADMINISTRATOR for DIVAR AN) and password 3. Dialog for the File Download will open stating “Do you want to open or save this file”, propose to Select save and choose preferred filename and location for the Service Log 4. The service log is saved in a password protected zip file  
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    ‎03-30-2020 11:34 AM
    Question How does BVMS 10.0.1 (or newer) configure the firewall during the installation of the system? Answer The firewall configuration dialog is a fixed step in the setup process and will allow automatic configuration of all required firewall settings to run BVMS. The applied rules and settings can be found in the readable command script file "C:\Program Files\Bosch\VMS\bin\FirewallConfig.cmd". The firewall rules that have been applied with the setup cannot be reverted and must be manually changed/removed if required.
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    4 weeks ago
    Symptoms IR filter sometimes fails to switch during day/night change Affected camera models: NBN-932, NBN-832, NBN-733, NBN-63013-B, NBN-63023-B, NBN-65023-B, NBN-73013-BA, NBN-73023-BA, NBN-75023-BA Diagnosis The inner tube of the LVF-5005C-S1803 lens can hit the IR filter frame and block the mechanism. This can happen in the maximized focus position of the lens. Result is the day/night switch can fail.   See above showing the inner tube of the lens,  and in second picture the DINION IR filter frame Solution When installing the lens follow the following steps: Open the Lens Wizard in the camera web interface and click the Center button to center the motorized back focus mechanism Manually focus the lens by rotating the focus ring on the lens Click Local Range Autofocus button in the Lens Wizard to fine tuning the focus settings. If the steps above are followed the lens will not touch the IR filter.  
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    ‎04-22-2020 01:19 PM
    Not all Cisco PoE+ switches are able to power up the UHO-PoE-10 or VSP-UHO-PoE-10 outdoor housing (F.01U.300.502, F.01U.332.052). Bosch has introduced the UHO-PoE-10 in 2014 following the IEEE802.3-2009 standards Cisco claims that the Bosch UHO-PoE-10 at startup for a short moment (around 1 micro second) exceeds maximum current peek allowed by the updated IEEE 802.3-2015 standard, allowing the PSE (Power Source Equipment) to withdraw the power as a protective measure. Due to analogue overcurrent protector components in the Cisco switch it can happen that tolerances may cause variety in behavior over different Cisco switches, even when the same model and setups are used. Currently this behavior is only known on some Cisco models. (reports were seen on C2960X, C3560CX and recently C9200.) Applying the Bosch NPD-6001B midspan is a way that can be recommended in case the switch is found to be strict in its port protection to be able to power the housing. Though beyond the scope of this article, there are also other reasons for a switch to not provide power. Some trouble shooting pointers to consider: Ensure that CDP protocol is disabled Ensure that the camera is configured for extra power request  (Network->Advanced->LLDP power config->Additional Power, claim: 25,5W) due to application in UHO (also see installation guide) Ensure that switch has sufficient power allocatable, check the power budget Check if enable or disable LLDP for the port or complete switch could improve the situation Check if static 30W power allocation could work, instead of the auto power negotiation Check if Cisco 2-event allocation could improve the situation Check if increasing Ethernet cable length increase could improve the situation Check with Switch supplier if an I max situation exists and could be resolved. Some example PoE-Imax-Errors-on-Catalyst-3850 series.html and General Catalyst 3850 PoE port configuration info
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