The VRM eXport wizard is a tool that allows you to export video directly from the VRM. You can find the VRM eXport wizard setup file in the bonus directory of the BVMS zip file. Exports made with the VRM eXport Wizard 1.20.0010 can be open in BVMS (Viewer) 9.0 or newer. The attached document describes how to use the VRM eXport Wizard. BVMS 10 comes with the VRM eXport Wizard 1.20.0016.
When a support case involves a Bosch DIVAR AN, DIVAR network or DIVAR hybrid for further technical analysis it usually requires obtaining the service log. This is a short how-to manual for retrieving this service log.
There are 2 options to retrieve the service log:
1) Using a USB stick and access to the local user interface.
1. Insert a USB memory stick in the device 2. Log on as administrator in the local unit (or ADMINISTRATOR for DIVAR AN model) 3. Access the Main menu by right-clicking the mouse for the Quick menu, and select ‘Main menu' 4. Select Export (or Backup for DIVAR AN model) 5. Select the USB device in field ‘Selected device’. 6. Press on front panel first ‘Shift’ and then within one second the button up.
7. Press OK to save the Service Log on USB stick. The Service log is saved in a protected ZIP file (e.g. ServiceLog-20200302T172254.zip).
2) access to the web interface
1. start browser and enter: http://<IPaddress>/cgi-bin/loadSvrfile/ServiceLog.zip 2. A dialog will popup “The server <ip-address> at Device_CGI requires a username and password”. Enter administrator (or ADMINISTRATOR for DIVAR AN) and password 3. Dialog for the File Download will open stating “Do you want to open or save this file”, propose to Select save and choose preferred filename and location for the Service Log 4. The service log is saved in a password protected zip file
Related Products Bosch Video Client (BVC) Question Where can I find my stored recordings? Answer Default path of the recordings is set as: C:\Documents and Setting\Admin\My Documents\Bosch\Video Client\Recordings This path can be changed in the configuration manager under the tab System > Applications > Video Client > Application > Manual Recording
Related Products BVMS OPC Server Question List with restricted symbols when using BVMS OPC Server. Answer BVMS OPC server restricts the use of some symbols in the camera names. We can divide them into 3 groups: - XML restricted symbols. For the OPC server the device configuration is exported in a XML file. So no reserved XML characters should be used as they will be replaced by blanks when exporting the OPC file. XML restricted characters: : & < > " ' - OPC Specification restricted symbols. OPC Specification restricts the use of: " ´ ` ' # - OPC namespace delimiters: . , /
This article shows how to configure Input Alarm and later search for them in the Event search using Web Interface. There are only 3 different search parameters for Event type search, which are "All", "Motion" and "Alarm". Once can search for any alarms during the set time period and channel and in this way indirectly to filter for Input Alarm (if only Input Alarm triggers Recording for a particular channel). It is not possible to directly narrow the search for particular Alarm type (ex. Input alarm).
1.Configure the Input Alarm.
Go to: Settings - Alarm - Input Alarm.
Click Enable and Chose the respective Input (from 1 to 16), then click Record Channel and Save.
Note: The other Settings like Buzzer, Display Mon. A can also be configured but is not a must for performing Even Search.
Schedule the recording.
Settings - Schedule: Chose the days of the week, the time and enable "Alarm"
Set the recoding stream.
Settings - Storage - Recording: Chose the stream to be recorded.
2. Event Search - Chose the respective Camera (that recorded on Alarm Input) and search for "Alarm"
Related Products VIPXD (Audio Version) Question Why there is NO sound from a loudspeaker connected to a VIPXD SPK port? Answer The RTC_AUDIO_LOUDSPEAKER_ON_OFF flag is not activated. This flag can be set manually by using this CGI command: http://160.10.x.x/rcp.xml?command=0x09be&type=F_FLAG&payload=1&direction=WRITE&num=1 Replace 160.10.x.x by your VIPXD IP address.
My customers asks me to store the field of view of the cameras connected to BVMS. Is there an easy way to achieve this without opening every camera manually?
The embedded BVMS script engine makes this easy to achieve. The attached document explains how to achieve this and included an example script.
How does BVMS 10.0.1 (or newer) configure the firewall during the installation of the system?
The firewall configuration dialog is a fixed step in the setup process and will allow automatic configuration of all required firewall settings to run BVMS. The applied rules and settings can be found in the readable command script file "C:\Program Files\Bosch\VMS\bin\FirewallConfig.cmd".
The firewall rules that have been applied with the setup cannot be reverted and must be manually changed/removed if required.
IR filter sometimes fails to switch during day/night change
Affected camera models: NBN-932, NBN-832, NBN-733, NBN-63013-B, NBN-63023-B, NBN-65023-B, NBN-73013-BA, NBN-73023-BA, NBN-75023-BA
The inner tube of the LVF-5005C-S1803 lens can hit the IR filter frame and block the mechanism. This can happen in the maximized focus position of the lens. Result is the day/night switch can fail.
See above showing the inner tube of the lens, and in second picture the DINION IR filter frame
When installing the lens follow the following steps:
Open the Lens Wizard in the camera web interface and click the Center button to center the motorized back focus mechanism
Manually focus the lens by rotating the focus ring on the lens
Click Local Range Autofocus button in the Lens Wizard to fine tuning the focus settings.
If the steps above are followed the lens will not touch the IR filter.
The Project Assistant has been around for almost 2 years now and we are wondering how it has affected your way of working?
The initial idea of the Project Assistant is nicely summarized in this video:
Feel free to share you experiences and best practices with us - here in the community using the comment section below 🙂
Stay tuned and healthy
Your Bosch Security App Team
Related Products DVR 700 series BVIP device Question Why does Divar 700 change the settings of 2nd stream, even though only 1st stream is configured in the DVR? Answer Divar 700 uses the concept where it assumes to be the (master) device to have control over the cameras and their streams. Stream 1 is always set to profile 1 Stream 2 is always set to profile 2 Only one command is sent from DVR to set both stream 1&2 So please configure profile 2 in the wanted way to be used with stream 2.
The password for the local admin and diagnostic port is set to the same starting with E2800 controller firmware 11.40.2 or later.
In case a user does not know his password any longer, it is not possible to reset and re-configure this password by using the diagnostic port (serial port on the rear side near the uplink ports of the controller). With controller firmware older than 11.40.2 it was possible to reset the Administrator Password needed for configuration. But older NetApp controller firmware cannot and must not be used any longer due to other technical reasons. When accessing the Management Port IP to enter the WEB GUI of the NetApp E2800 system for configuraiton or support data collection, the Administrator Password is required. For the time being this is reported to NetApp to work out a solution for all NetApp customers and BOSCH.
Solution and Procedure:
Right now, BOSCH and our customers have no documented instruciton or procedure to remove / reset the password. We are working ont hat with high preassure and awareness. We kindly ask all customers requiring access to the configuraiton but having not the Administrator Password on hand for configuraiton, to reach out to BOSCH support and ask to sent the requewst immediately up to a Levle 3 Ticket to the Gatekeeper team at BOSCH BT-SC/ETP-MKP2 or BT-VS Support in the BU.
This article describes how to create a Certification Authority (CA) signed certificates for multiple cameras and distribute the CA certificate to multiple workstations. The attached step-by-step description was created for setting up BVMS recording authenticity feature in large systems.
In order to start to analyze and optimize Video Analytics settings for particular customer set up, we need initial information and export of example video. The attached paper describes the absolute minimum information we need in order to start analyzing and optimizing Video Analytics performance.
I want to encourage you to check out one of our latest customer success stories (link) demonstrating the increase in efficiency when leveraging the interplay between Project Assistant, Remote Portal and Configuration Manager.
"Project Assistant easily cut our camera installation labor by 30%,"
said Daniel Russello, President of AppNet.
Please stay tuned, there is more to come.
What's new in version 1.4.1?
This is bug fix version that only applies to Windows users as it improves compatibility with Windows 10 Version 2004 and higher.
As usual, you can find the latest version in the Bosch Download Store or you use the (auto) update (check) functionality of the app.
Your Bosch Security App Team
Exporting video with Video Analytics meta data is very useful in the process of optimization of Video Content Analytics performance. It is also requested for troubleshooting purpoces. The attached paper describes in details all possible ways to export or record video including the Video Analytics meta data.