Security: Video

The "storage state failure" alarm doesn't always mean a recording error unless there is a gap at the time of the error for that camera that reported it. It is an error of the iSCSI protocol; it means that when the camera releases the connection for a certain block it has not received a response back from the iSCSI target in a certain time.

This article explains how to proceed when you want to register a camera to Bosch Remote Portal and the client’s network is restricted.

The latest suitable Image for your DIVAR IP R2 Family Device can be obtained from Bosch Central Support Team. Please provide the SN (serial number) from the DIVAR IP 6000/7000 R2 when contacting Bosch Central Support Team.

This article explains the difference between Wide Dynamic Range, High Dynamic Range and Bosch HDR X.

Strange behaviors of the Divar IP 6000/7000 R2 start from a root cause that need to be found. Log files are the most comprehensive and help the Central Technical Support team to find it and provide you further assistance. This article provides you a step-by-step guide on how you can collect MegaRAID logs for DIVAR IP 6000/7000 R2.

This article contains the username and password of SuperDoctor 5 for Divar IP 7000 AIO

This guide is meant to help you adding new cameras in VRM in Configuration Client and display their images in Operator Client.

This step-by-step guide will help you to perform the upgrade of BVMS from v.10.1 to v.11.0 on a DIVAR IP 7000 AIO GEN 3 (DIP-7380-00N)

Depending on the 3rd party cameras’ capabilities, there are different ways of adding cameras to Bosch Alarm Management.

In this article we cover the following basic questions: How to Factory Default a NetApp E-Series unit by using BOSCH tools and NetApp WEB GUI? How to download the NetApp Support Bundle of a reachable online NetApp Storage Array

Find out from this article which VRM version is compatible with your DIP and what BVMS version is supported.

At the initial setup of DIP 7000 AIO R3, when the Software Center has to be installed,  you might get the “Certification Check Failed” error message.

To get a snapshot image from your camera, you can use the following URL: HTTP://camera_IP_address/snap.jpg

This guideline will help you set the position of the camera  image to an appropriate one. If the picture of the camera is inverted in the live view, please follow the steps below to reverse it.

In order to increase system security in BVMS, it is recommended to set the Global CHAP password. This article contains the configuration steps for an existing fully operational BVMS 11.x system with no CHAP password configured.

The wiring and installation details in this guide are based on common practices used at sites to ensure proper surge and lightning suppression.

This article describes how Streamlining works and how it can be finetuned.

This article explains where to find the Serial-No. of a system. The BOSCH sticker is most important.  For registration and NetApp case creation of the DSA E2700 and the DSA E2800 units only the NetApp S/N of the Controller base unit is relevant. 

In this section you can find details on what information is required during the troubleshooting process to successfully identify a unit in terms of model number, firmware version and unique identifiers. What is also very important always for the troubleshooting is the DIVAR Service log. In addition to that, in some situations network captures from the DIVAR may also be required.  

This article is a step-by-step guide about Video View License activation process.