Security: Video

The "storage state failure" alarm doesn't always mean a recording error unless there is a gap at the time of the error for that camera that reported it. It is an error of the iSCSI protocol; it means that when the camera releases the connection for a certain block it has not received a response back from the iSCSI target in a certain time.

Not all Cisco PoE+ switches are able to power up the UHO-PoE-10 or VSP-UHO-PoE-10 outdoor housing (F.01U.300.502, F.01U.332.052). Bosch has introduced the UHO-PoE-10 in 2014 following the IEEE802.3-2009 standards

With BVMS 11.0, new licensing system was introduced. Attached document describes how to migrate existing activated BVMS licenses from the Bosch Software License Manager System (SLMS) licensing system to the new Bosch Remote Portal licensing.

This guide is meant to help you adding new cameras in VRM in Configuration Client and display their images in Operator Client.

Use Bosch software and apps to connect remotely to your devices for configuration or maintenance simply by logging in with your Remote Portal account

This article explains where to find the Serial-No. of a system. The BOSCH sticker is most important.  For registration and NetApp case creation of the DSA E2700 and the DSA E2800 units only the NetApp S/N of the Controller base unit is relevant. 

At the initial setup of DIP 7000 AIO R3, when the Software Center has to be installed,  you might get the “Certification Check Failed” error message.

This article describes the mechanism of ANR 2.0 and how it can be set up. In the following ‘camera’ is used as a representative for all video source devices supporting ANR 2.0.

Stay up to date with all recommendations, guides, tips and tricks shared by experts on the Bosch Building Technologies Knowledge Base !  

In order to increase system security in BVMS, it is recommended to set the Global CHAP password. This article contains the configuration steps for an existing fully operational BVMS 11.x system with no CHAP password configured.

Strange behaviors of the Divar IP 6000/7000 R2 start from a root cause that need to be found. Log files are the most comprehensive and help the Central Technical Support team to find it and provide you further assistance. This article provides you a step-by-step guide on how you can collect MegaRAID logs for DIVAR IP 6000/7000 R2.

The purpose of this article is to provide step by step instructions on how to successfully import video and storage devices from a DIVAR IP Recording Appliance to a BVMS standalone installation while retaining all existing recorded video.

This article presents what parameters to set in BVMS on a new Stream Quality profile.

Bosch has been providing 2 types of VRM packages: a 32bit and a 64bit version. Since VRM 3.82 we are only offering the 64bit version.  

Find out from this article which VRM version is compatible with your DIP and what BVMS version is supported.

The wiring and installation details in this guide are based on common practices used at sites to ensure proper surge and lightning suppression.

This step-by-step guide will help you to perform the upgrade of BVMS from v.10.1 to v.11.0 on a DIVAR IP 7000 AIO GEN 3 (DIP-7380-00N)

The latest suitable Image for your DIVAR IP R2 Family Device can be obtained from Bosch Central Support Team. Please provide the SN (serial number) from the DIVAR IP 6000/7000 R2 when contacting Bosch Central Support Team.

Follow this step-by-step guide and learn how to configure RAID 5 on your DIVAR IP AIO 7000 GEN3.

Before using the App please make sure that you have configured the Passwords, users and ports on your DIVAR and the same data is entered in the App.