Security: Video

This article presents which are  the supported Bosch extensions with the Forensic Search.

This article explains how to avoid black lines appearing in the live view of Bosch cameras.

Cloud VMS provides an AI Snapshot in the Operator Interface > Verification Mode, next to the Alarm Snapshot from the camera and the Smart Event Image.

Essential Video Analytics (VCA) does not work as soon as the image is rotated to 90 degrees (under Initialization) and the camera is restarted. Additionally, the movements or objects are not recognized. As soon as you set "Rotate image" to 0 degrees and set it back to 90 degrees, motion detection via Essential Video Analytics suddenly works again.

This article explains how to switch a Bosch camera managed by a VRM to record to the SD card without factory defaults.

Follow the steps below from this article to collect the configuration data file and the maintenance log file that might be requested by Central Technical Support team for troubleshoot & support purposes.  

This behavior was improved with the release of Video Security Client/App 3.2.3.

Question Why the Autodome 7000i INTEOX cannot connect to the S&ST Cloud services?   Answer Most likely, when you tried to connect to the S&ST ecosystem, you missed one of the steps explained in this article: How to connect a Bosch INTEOX camera to S&ST using Configuration Manager?   If you are sure that you have followed correctly the steps from the article above, please collect from camera: Diagnostics logs Config file with log in credentials Event logs How to collect logs from your Bosch IP Camera/Encoder? Please check if the the following message is displayed in the logs: ✅ Tip "Not connecting (CC enabled: true; Network connection: true; MQTT client ready: true; NTP enabled: false)" → this indicates that you didn't turn on the NTP which is a prerequisite to connect to the cloud back-end  Please enable the timeserver and make sure the time of the camera is synchronized with a public time-server when connecting to the S&ST cloud.   Note: NTP synchronization is necessary if the camera is going to be claimed in the portal. Please refer also to the Help & Support page:  Claiming cameras

The HDD compatibility list for DIVAR AN 3000 and DIVAR AN 5000 in the Operations Manual, page 166 or you can find it through this article. Have a look!

Find out how to install FLEXIDOME corner 7100i IR camera! The camera is corner-mounted, robust, and ligature-resistant, with a wide field of view that eliminates blind spots and produces high-quality images even in low light.

External processes can be started within server scriptlets. Check details on C#  System.Diagnostics, Process Class.

This article shows what shoud be checked if the KBD-Digital cannot be connected to the BVMS workstation.

This article provides causes and solutions regarding Netapp E2800 periodically disconnections.

Redundant network connection to a NetApp array can be configured with virtual interface. NetApp provides tree different types of virtual interfaces (VIF). Check this article and find more details!

In this article you will find out where you can find the POST snooping code of your DIVAR IP R2

According to the BVMS 11. Release notes > 2.2. Removed functionality chapter > The digital monitor wall functionality has been removed. This removal has impact on the BVMS Viewer → Decoders are not supported anymore in BVMS Viewer starting with version 11.0 Other devices and functions that have been removed to ensure software security: Map migration (removed Autodesk design review installation) SMS gateway Dibos/ BRS Note: The Monitor Group functionality is still available in BVMS Professional/ Plus/ Lite.

One of the possible traps  that DIVAR IP hybrid/network can send is HDD_STATUS_CHANGE. The HDD_STATUS_CHANGE is triggered when the status of the Hard Disk changes. 

This article outlines the required license for operating a Bosch Forensic Search within the Genetec Security Center.

Find out from this article what should be done when the MIC IP STARLIGHT 7100I cameras pan but do not tilt

The available cameras in the configuration dialog is controlled by 2 criteria: The camera needs to be a Bosch camera AND the camera needs to have some metadata recording available in XProtect