Bosch Building Technologies

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    yesterday
    This article explains how to control access to restricted video in the BVMS Operator Client. Only users with the correct permissions can view restricted content, and access is managed via standard user groups on the Management Server.
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    yesterday
    When the camera operates in automatic Night-Mode and the switching interval is too fast the camera built in protection mechanism will intervene to prevent premature wear of the mechanical IR-Cut filter.
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    yesterday
    Question   Where can you find the ISO image for recovery of DIVAR IP 7000R2 and DIVAR IP 6000R2?   Answer   Related Products: DIVAR IP 7000R2 and DIVAR IP 6000R2   CTN Description   DIP-6180-00N  DIVAR IP 6000 2U W/O HDD  DIP-6183-4HD  DIVAR IP 6000 2U 4X3TB  DIP-6183-8HD  DIVAR IP 6000 2U 8X3TB  DIP-6184-4HD  DIVAR IP 6000 2U 4X4TB  DIP-6184-8HD  DIVAR IP 6000 2U 8X4TB DIP-6186-8HD DIVAR IP 6000 2U 8X6TB DIP-6188-8HD  DIVAR IP 6000 2U 8x8TB  DIP-61F0-00N  DIVAR IP 6000 3U W/O HDD DIP-61F3-16HD  DIVAR IP 6000 3U 16X3TB DIP-61F4-16HD  DIVAR IP 6000 3U 16X4TB  DIP-7180-00N  DIVAR IP 7000 2U W/O HDD (R2)  DIP-7183-4HD  DIVAR IP 7000 2U 4X3TB (R2)  DIP-7183-8HD  DIVAR IP 7000 2U 8X3TB (R2)  DIP-7184-4HD  DIVAR IP 7000 2U 8X3TB (R2)  DIP-7184-8HD  DIVAR IP 7000 2U 8X4TB (R2) DIP-7186-8HD DIVAR IP 7000 2U 8X6TB (R2) DIP-7188-8HD DIVAR IP 7000 2U 8X8TB (R2)  DIP-71F0-00N  DIVAR IP 7000 3U W/O HDD (R2) DIP-71F3-16HD  DIVAR IP 7000 3U 16X3TB (R2)  DIP-6704-HD 4000GB HDD DIVAR IP 6000/7000    For recovery of DIVAR IP 6000 R2 or DIVAR IP 7000 R2 one should use only the DVD provided with the particular device. Do not use the DVD for recovery if you are not sure that it is the one delivered with the system. In case the DVD is lost or damaged request the respective ISO image from Bosch Technical Support.  Solution:  Request the ISO image from Bosch Technical Support:   Provide the Serial Number of the device Issue description: What is the reason for the recovery Why it is not possible to use the recovery DVD   Nice to know: How to upgrade DIVAR IP 6000/7000 R2 to the latest Image Version via USB Boot Medium?   Note: This article will guide you through the recovery steps of a DIP:  TSG: Rebuild broken OS RAiD on DIVAR IP 6000, DIVAR IP 6000 R2, DIVAR IP 7000, DIVAR IP 7000 R2
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    yesterday
    The SDK application should always be compiled with the SDK assembly from the same BVMS version it will work with. There is no guarantee that the operation with different versions would work smoothly.
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    yesterday
    Camera name is displayed 'Camera 1' in Video Security Client (App), not as it is in Alarm Management. Even that the camera name is changed in Alarm Management in the Device name from the Devices menu or in the Channel name from the Channels menu, the camera name remains displayed as "Camera 1" in the Video Security Client (App). See how you can solve this!
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    yesterday
    Learn how to customize the BVMS Operator Client to display more than 4 cameras by adjusting the maximum rows of image panes in the User Interface settings within the BVMS Configuration Client.
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    Friday
    A red LED will be displayed in front of the damaged HDD. On DIP-74xx with RAID5, with only one faulty HDD, there is no DATA LOSS.
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    Friday
    This article explains how to enable the blurring feature on the DINION 7100i IR camera. Available with firmware version 9.10.0192 or later, blurring can be activated through the camera’s configuration settings.
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    Friday
    This article answers whether the DINION IP Starlight 7000 HD camera (NBN-73023-BA) can be set to corridor mode for narrow spaces like hallways and explains why this model doesn't support a 90-degree rotation setting.
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    Thursday
    The following instruction describes how to create a RAID5 logical volume on the DIVAR IP all-in-one 7000 4th gen. This procedure will wipe the current logical volume and therefore cause DATA LOSS.
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    Thursday
    When the VSG IP address needs to be changed, the old recordings will not be available
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    Thursday
    The internal logs are directly located in the folder C:\ProgramData\Bosch\VMS\Log and then are named like "CameoSdkLog_Instance1.txt.0".  To activate the Cameo SDK logging, the "Init" button has to be pressed after setting the checkbox "Internal logging" and entering an instance name - then logging is activated with the given instance name (e.g. "Instance1").
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    Wednesday
    This article provides you with the available options, services and licenses in Bosch Remote Portal for Bosch IP cameras.
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    Wednesday
    This article gives an overview of CPPs that correspond to certain types of cameras, decoders and encoders.
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    a week ago
    With the release of the DIVAR IP all-in-one 7000 gen4 (DIP-74xx), a new tool is available for health monitoring and log gathering, it essentially replaces SuperMicro’s SuperDoctor5; the ASUS Inband Tool. This tool operates as a service on the DIP and provides a webpage with hardware health monitoring options, hardware status details, and hardware information, as well as an option to export logs and run reports.
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    a week ago
    This information may be requested by Central Support Team, as the bundle file is useful for troubleshooting the improper behavior of the unit. This method provides the steps for collecting the NetApp DSA E2800 support bundle.
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    a week ago
       Find attached the French version of this article!   🕞 This procedure takes in average ~ 10 min to complete   This information may be requested by Central Technical Support Team, as the bundle file is useful for troubleshooting the improper behavior of the unit. The method for collecting the NetApp DSA E2800 support bundle file from SANtricity Storage Manager App is provided below.   Step-by-step guide   Please make sure that you have the SANtricity Storage Manager App installed on your unit. 1. Open the SANtricity Storage Manager App   2. Right click on your DSA E2800 > select "Execute Script..." option    3. Add the following line in the Script Editor:  save storageArray supportData file="c:\supdat.7z" force=true;   4. Go to Tools and select "Verify Syntax"   5. "Syntax check complete" message should be displayed   6. Next, go to Tools and select "Execute Only"   7. To perform this operation, you have to login with your DSA E2800 credentials > click OK > "Working" message will be displayed Note: it may take a while for the next window to appear 8. Select "Add Security Exception" and next "Confirm Security Exception"   9. You will be prompted to enter the credentials again. Fill in the necessary details and click OK   10. The Script will start the execution and the bundle file will be exported.   11. The file will be downloaded in "C:\"     Nice to know:   How to download the support bundle file for DSA E2800 via WEB browser? How to download the support bundle file for DSA E-Series E2700?   You can also see the NetApp Knowledge Base:  How to collect an E-Series support bundle via SANtricity command line interface Note: You should have a NetApp account to access the NetApp KB article above.
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    2 weeks ago
    Bosch Remote Portal release notes are a key resource for staying informed about the latest developments, maintaining security, ensuring compatibility, and optimizing the use of the portal. Subscribe on this article and stay up-to-date with the latest news!
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    2 weeks ago
    This is how every VRM behaves when it is accessed in a web Browser. This is happening because there is no https certificate loaded on the VRM and you can't even create a self-signed certificate for HTTPS access like for cameras. You need to click on "Advanced" and then on the link bellow. So, this is the way it is intended to work.
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    2 weeks ago
    For connecting the Bosch IntuiKey keyboard with a BVMS workstation, use the specified Bosch cable. For connecting the Bosch IntuiKey keyboard with a VIP XD decoder, you need a cable which connects a serial COM port of the keyboard with the serial interface of the decoder. 
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