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    Security: Video

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    ‎03-18-2022 03:21 PM

    How to use 'Authority-signed Certificates' with Milestone XProtect?

    This article describes how to secure the data connection between Bosch cameras and Milestone's XProtect by the use of 'Authority-signed Certificates' 
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    ‎12-09-2021 11:13 AM

    How to organize your devices in Groups in Bosch Remote Portal?

    The Administrator can create groups and even nested groups to organize devices in Remote Portal
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    ‎05-31-2024 03:37 PM

    How to collect the service log files for Bosch Analog, Hybrid and Network Recorders?

    You can collect Service logs from the unit using two methods. Both methods will save the service logs as a password protected ZIP file ( Example: ServiceLog-XXXXX.zip ).
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    ‎10-25-2022 02:25 PM

    How to load BIOS Optimized defaults on my DIVAR IP 5000 AIO unit?

    This article explains step by step how to load BIOS Optimized defaults on my DIVAR IP 5000 AIO unit.
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    ‎09-26-2023 10:22 AM

    Alarm Management Configuration: How to set up a Virtual Assistant service?

    This article explains how you can set up a Virtual Assistant service in Bosch Alarm Management
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    ‎09-26-2023 08:42 AM

    Alarm Management Configuration: How to set up a Customer Traffic Report?

    To be able to configure Customer Traffic Report service the Bosch IP camera needs to support Intelligent Video Analytics or Essential Video Analytics.
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    ‎08-21-2023 09:50 AM

    How to get the log files and configuration file of Intelligent Insights?

    Central Support Team may ask you to provide them with the log files and configuration file of Intelligent Insights.This article explains you how and where you can get them.
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    ‎11-29-2022 02:36 PM

    How to set Bosch Cameras & Divar network 2000 & UML-245-90 monitor to be able to retrieve audio?

    This article explains step by step how to set Bosch Cameras & Divar network 2000 & UML-245-90 monitor to be able to retrieve audio.
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    ‎03-09-2022 01:30 PM

    How to replace a faulty device in BVMS (version lower than v9.0) without losing recording?

    If you are still using BVMS version <9.0 and you want to replace a faulty device without loosing recording, please follow the steps below.
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    ‎03-08-2022 01:27 PM

    How to replace a faulty device in VRM standalone system (v.3.10 onwards) without losing recording?

    Note that this procedure applies only from VRM version 3.10 onwards.
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    ‎09-08-2022 11:01 AM

    How to create RAID 1 for DIVAR IP All-in-one 7000 GEN3 in case of replacing the 2 x SSD?

    Follow the steps from this article and learn how you can create RAID 1 on your unit.
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    ‎09-26-2023 10:01 AM

    How to configure Automatic & Intervention Actions in Alarm Management?

    This article shows available actions in Bosch Alarm Management and provides a step by step instruction to configure these actions.
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    ‎03-22-2023 04:05 PM

    How to disconnect DIVAR IP from Remote Portal via System Manager?

    If for any reason, later on the DIVAR IP needs to be removed from Bosch Remote Portal connected via System Manager, follow the steps from this article.
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    ‎02-09-2023 10:55 AM

    How to copy the IVA configuration?

    In some cases the IVA tasks can get lost after firmware update, but you can avoid this by copying the IVA configuration. There are 2 ways. In both ways it's not guaranteed that all task shall work afterwards since new firmware version can contain a new IVA version with new features.
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    ‎04-18-2024 11:48 AM

    How to create the VCA fields for multiple presets in Configuration Manager?

    This article explains steb by step how to create the VCA fields for multiple presets in Configuration Manager.
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    ‎09-26-2023 08:15 AM

    Alarm Management Configuration: How to set up a Virtual Guard service?

    The Virtual Guard service allows your operators to perform scheduled video checks of all key areas at the customer site.
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    ‎01-12-2023 11:39 AM

    How to verify what recording mode each VSG instance is in and adjust it from 0 to 1?

    There is an issue with VRM versions lower than 4.0 where the retention time for recordings from VSG instances is set incorrectly. There are a few things that usually cause the recording mode to be set incorrectly. Find out more details from this article!
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    ‎09-30-2022 05:01 PM

    How to ground the parapet mount (Outdoor Installation of Bosch IP Cameras & POE Midspan)?

    Follow this step-by-step guide and learn how you can ground the parapet mount for Bosch IP cameras & POE Midspan
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    ‎02-23-2024 01:31 PM

    How to activate a MBV-MBase license to extend SMA in Remote Portal?

    The MBV-MBase is the license that allows you to extend the SMA in Remote Portal. You receive this license when you place an order to Order Desk for SMA extension and it must be activated in the Remote Portal and on the server like any other license.
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    ‎06-13-2024 01:24 PM

    How to find the DIP serial number and the IPMI (BMC) information of DIVAR IP all-in-one?

    DIP serial number can be found in 2 ways. IPMI information cannot be found within the software and is provided on the device itself. It can be found next to the BMC/IPMI port on the back of the device.
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