Security: Video

Please check which port and protocol have been set on the camera that has the live black image.

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This guide is meant to explain how to enable the appropriate debug commands for logging during random reboot situations, and which logging to collect for troubleshooting, as in general there are multiple triggers that can cause a device to reboot. The information gathered will help to analyze the root cause.  Please make sure that all of the logs collected cover the same time period.

What happens when you upgrade the SW of your Management Server form e.g. BVMS 10.0 to BVMS 10.1 and you have not prepared a BVMS 10.1 activation key beforehand?

This article describes the easiest method for adding Expansion shelves to a Base unit DSA E-Series E2600, E2700 or E2800.   This article also applies when: The amount of storage is overloaded and you need additional storage after fully populating the base shelf.   Article requirements: 1. Configuration Manager 2. Configuration Client which is included with BVMS 3. Santricity Software   Step-by-step guide      

Have a look in this article to learn how you can add ONVIF cameras to Configuration Manager through VSG managed by VRM.

AI Alarm Verification is applicable to Bosch Remote Portal cameras and 3rd party cameras**, for sites in Alarm Management which support alarm clip upload. 

This article contains a step-by-step guide which explains how you can perform a full factory default of DSA E2800 via SANtricity Storage Manager by using Script Editor

In this article you will see how to import project files into Configuration Manager in both versions: v6.10 & v7.41  

The default Community Strings for Bosch cameras is - public. To change it, please follow the steps below.

Find below Gmail SMTP settings which you have to set in your EMAIL screen of DIVAR Menu. SMTP Server address: smtp.gmail.com Username: Your Gmail e-mail adress Password: Your Gmail password Port (TLS😞 587 Port (SSL😞 465 TLS / SSL required: Yes TLS : Transport Layer Security         SSL: Secure Sockets Layer What happens if you do not select either one? If neither SSL nor TLS is used , then the communication line can easily become a party line for eavesdroppers, all data transmitted between DIVAR and e-mail account for anyone to see.

Intelligent Insights is a standalone product. The system can run as a standalone system and be accessed by operators via the web browser or the widgets can be integrated in a BVMS operator client.

This article contains videos which explain the usage of Bosch cameras integrated in Genetec Security Center.

Please keep in mind that for SNMP v3 only the the Standard MIB II file is supported. This means that only general network device performance monitoring parameters can be requested. There is no Bosch Private MIB II extension for SNMP v3. 

According to its Data Sheet, the Flexidome IP 3000i IR camera has 2 options to activate the alarm input. Please refer to the diagram from this article if you would like to get alarm input from some physical sensors.

Here we describe the steps that would be need to be done to successfully move VRM to a new server.

The default SMTP port number for Bosch IP cameras is 25. The required SMTP port can differ depending on the service provider. From FW 5.80.0073 onwards it is possible to change the SMTP port using Alarm Task Script Language (ATSL).

There are two methods of working with 3rd party apps: through Remote Portal and Configuration Manager. In this article you will find the step-by-step guide where is described the method using Configuration Manager.

This article contains the step-by-step guide related to the MP4 Video Export from Video Security Client to your PC (Windows) in a local directory. In this article, the Video Security Client is connected to the Remote Portal and explains how you can export video from cameras connected to your RP account.

This information may be requested by Central Support Team, as the bundle file is useful for troubleshooting the improper behavior of the unit. The method for collecting the NetApp DSA E2700 support bundle file is provided below.