Security: Video

Maintaining the highest level of data security requires continuous improvements in all the system components - including software and device firmware. Recent changes in the camera firmware are focused on improving the security level overall.

This document contains information on what situations might happen if no alarm events from a Live Intervention, Video Verification or Virtual Assistant services appear in the Alarm Management Operator Interface and how to advise.

If you want to reinstall your unit with unconfigured HDDs and the RAID is not created yet, follow the steps from this article.

Follow this article if you would like to optimize the image quality of your AUTODOME IP 5100i camera

The live view of the camera is loading indefinitely in Alarm Management Operator Interface > Live View and Investigation Mode and has no streaming video at all.

Camera integrated as NTCIP with SUNGUIDE software works great, but as ONVIF there are issues with the focus. When trying to adjust the focus from the SunGuide software, there are no changes with the camera image.

During the BVMS upgrade from v11.1.1 to v12.0 through System Manager v2.0 on the DIVAR IP 6000 AIO, the software file placed on an external drive is not visible to be installed. What could be the cause?

Find out from this article what to do when the Decoder VJD-7513 with FW 10.31.0005 is displayed in BVMS but: First monitor connected on HDMI to HDMI on monitor shows images. Second monitor connected via a USB-C-to-DP cable to the DP port on the monitor shows no output on the second monitor.

There might be problems when you are trying to use the Forensic search function for FLEXIDOME Multi 7000i cameras (FW 8.71.0066) after upgrading from BVMS 10.1 to BVMS 11.1.1.65. The message is saying that “Forensic search must be configured for this workstation”

This article presents solution regarding how to stop "rtp.p_type 97" (OSD or Video Authetication packet) on a CPP4 and CPP7.3  

The Dashboard has a Maximum temperature that exceeds 80 Degrees C and the camera will display "Status 8" when the internal temperature is above 80 Deg C.

Follow this article to avoid getting the message: “Changing orientation is not possible because of the mounted illuminators”.

This article explains what you can do when the ‘Stream limits’ parameter set in the webpage of FLEXIDOME multi 7000i camera is not visible in BVMS Configuration Client.

When login Remote Portal in Configuration Manager v7.20.0067, the following error message is displayed "The remote name could not be resolved: api.remote.boschsecurity.com"

Find out what can you do when in large parts of the zoom range, the MIC IP starlight 7100i camera simply does not focus; this is the same for manual PTZ and pre-sets.

This article shows how  the image quality of AUTODOME inteox 7000i & comparison with AUTODOME 5000i IR camera image can be improved.

During the authentication process with Bosch cameras to a RADIUS server, the event “5400 Authentication failed” occurs. Find out from this article what you can do in this case.

Is there a way to request for the panoramic camera de-warped snapshot via URL?

“Error message” occurs while trying to upgrade the Firmware of VJD-7513 from firmware version 9.51 to 10.23. Configuration Manager 7.61 is used.

This document contains information on what situations might happen if no Virtual Guard appears in Alarm Management Operator Interface and how to advise.