Find out from this article where you can find the sample audio files for the cameras added in the Alarm Management for the "Play audio on device" Action.
AI Alarm Verification is applicable to Bosch Remote Portal cameras and 3rd party cameras**, for sites in Alarm Management which support alarm clip upload.
This article contains possible causes and solutions regarding the recording error (stream 1) on the Remote Portal when camera records on its SD card on alarms only.
If you want to change the time zone in the export, you need to add / subtract the difference (offset) to local time zone in post-processing e.g. in MS Excel or MS Access.
In this article, we will address the difference between Cloud Storage & Event alarm clip and what the customer is entitled to base on the licenses he had purchased.
This list contains information on what situations might happen if no Smart Notification reaches the mobile device and no event appears in the Site Monitor App's event list:
This document contains information on what situations might happen if no Virtual Guard appears in Alarm Management Operator Interface and how to advise.
