Bosch Building Technologies

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    ‎05-19-2023 02:47 PM
    If the IPMI default password is lost, a tool called IPMICFG-Win, available from the SuperMicro website, can be used to recover it.
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    ‎05-12-2023 10:59 AM
    If you were asked by the Central Technical Support team to provide them with the Sensor readings picture during the troubleshooting process of your device, please follow the steps from this article
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    ‎05-12-2023 09:05 AM
    Importing a foreign configuration should recover a RAID configuration (in case the RAID is not corrupt) This option must be performed before creating a new VHD. This option may restore all of the video and data on the drives.
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    ‎05-11-2023 03:54 PM
    If you were asked by the Central Technical Support team to provide them with the Bios defaults picture with the Boot order of your DIVAR IP during the troubleshooting process of your device, please follow the steps from this article and find out how can you check the boot order of a DIVAR IP
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    ‎03-13-2024 10:04 AM
    This Authorization Letter is applicable for all Bosch Security and Safety products & software when a password reset for them is requested by customers, system integrators or by a local sales representative.
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    ‎02-08-2024 09:34 AM
    "An unexpcted error occured. Press F5 to go back to the operation mode selection page and retry. If the issue persist, contact technical support." Windows Server 2022, which is running on these machines is trying to contact their server, which in some cases (still being investigated why) is failing.  
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    ‎03-22-2023 04:05 PM
    If for any reason, later on the DIVAR IP needs to be removed from Bosch Remote Portal connected via System Manager, follow the steps from this article.
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    ‎03-22-2023 03:55 PM
    This article shows the blueprints for the three operation modes that the DIVAR IP supports, combined with Remote System Management. They show the capabilities and limitations of Remote System Management in each of the modes.
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    ‎02-12-2024 01:17 PM
    Health monitoring with Remote System Management is very easy, as in one page you have an overview of the state of all DIVAR IPs connected to your Remote Portal and then, drilling down a level, you have an instant overview of the state of the cameras connected to the selected DIVAR IP. A service is available to setup health alerts for devices via email, so you are informed when any emergencies pop up.
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    ‎03-14-2023 04:09 PM
    Upon powering on the DIVAR IP all-in-one 7000 system you hear FAN spinning normal, LEDs are blinking at normal frequency and there are no error beep codes. However, there is no display when connected via VGA (or) DVI (or) DP. Check out this article and find out how to fix this!
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    ‎03-10-2023 02:15 PM
    At startup, a black screen is showing up and it is impossible to boot into the BIOS or attempt a reset by pressing the F7 key. How to fix this?
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    ‎06-13-2024 12:00 PM
    In this article is explained step by step how to collect System Manager logs from your DIVAR IP all-in-one 4000 & 6000.
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    ‎06-13-2024 09:01 AM
    In this article can be found which is the max. iSCSI recording sessions of DIVAR IP AIOs.
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    ‎02-08-2023 09:01 AM
    This article explains what you shoud do when the display output suddenly shows “System Initializing 91” message on screen, while you are turning on your DIVAR IP 7000 R2
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    ‎02-10-2023 09:20 AM
    In this article you will find all the steps of the process to recover the DIVAR IP AIO 4000 or 6000 to factory defaults.
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    ‎08-17-2023 04:44 PM
    This FAQ article contains a lot of questions and answers related to Bosch Remote System Management service 
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    ‎01-13-2023 01:14 PM
    This article provides an answer if can the Operating System of a DIVAR IP Series be upgraded.
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    ‎03-26-2024 03:35 PM
    This customer explains step by step what can be done when DIVAR IP 7000 server stopped recording suddenly and the Video Recording Manager service is not running.
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    ‎10-20-2023 08:57 AM
    This article lists the concrete instructions for collecting logs or other important information for issues with DIVAR IP. We will classify the different issue scenarios . Depending on the issue, this article lists the required logging to start the initial troubleshooting process.
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    ‎12-14-2022 08:29 AM
    At the initial setup of DIP 7000 AIO R3, when the Software Center has to be installed,  you might get the “Certification Check Failed” error message.
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