Bosch Building Technologies

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    ‎11-27-2023 09:44 AM
    If you forgot the password of your Bosch IP recorder and you want to reset its password, the Central Technical Support Team can help you.
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    ‎11-24-2023 01:53 PM
    This article will help you to go directly to the technical articles related to a specific model of DIVAR IP, by using labels. Each Knowledge Base article contains relevant labels that relate to the DIVAR IP model for which you are searching for an article.
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    ‎11-23-2023 12:10 PM
    If you want to reinstall your unit with unconfigured HDDs and the RAID is not created yet, follow the steps from this article.
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    ‎10-26-2021 10:10 AM
    The method from this article shows you how to generate an updated certificate for Bosch IP Camera's and VRM Servers
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    ‎01-12-2024 09:46 AM
    Learn from this article how to collect RAID Controller Event log, Diagnostics Logs or Server Report of DIP 6000 AIO via LSA for more in-depth troubleshooting, which might be required by Central Technical Support Team.
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    ‎12-22-2023 09:18 AM
    This policy presents what you should know about the In Warranty and Out of Warranty statuses of an Divar IP unit. Note that, to find out if your unit is under warranty or not,  the serial number of the unit is mandatory.
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    ‎12-22-2023 09:02 AM
    This policy explains step-by-step what you should know about the Divar IP process when contacting Central Technical Support team and what to expect from them.
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    ‎10-18-2023 11:05 AM
    When trying to open the SuperDoctor app, the default browser opening is Internet Explorer and the login page is not showing up. "This site is not secure" message occurs and there is no possibility to continue to the localhost.
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    ‎02-07-2024 01:34 PM
    Regular BVMS 12.0.1 installer will not run on any DIVAR IP all-in-one platform. The upgrade shall be performed via DIVAR IP System Manager application. Keep in mind: If you want the latest version of BVMS, it must be downloaded and applied with the latest version of System Manager.
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    a week ago
    This article presents the comprehensive steps of DIVAR-IP all-in-one System Manager and Remote System Management installation and configuration
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    ‎02-07-2024 01:34 PM
    During the BVMS upgrade from v11.1.1 to v12.0 through System Manager v2.0 on the DIVAR IP 6000 AIO, the software file placed on an external drive is not visible to be installed. What could be the cause?
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    ‎08-18-2023 09:24 AM
    Any modification of the DIP unit IP, adding of a Network Dongle, moving of the ethernet cable in another network switch, even temporary, will stop the communication between the VRM and BVMS and could lead to issues. (e.g. No recording /iSCSI Target unreachable etc.)
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    ‎08-02-2023 08:32 AM
    BVMS Configuration Client or Operator Client does not display correctly on the DIVAR IP 4000 AIO when opened from the Kiosk mode and appears oversized in fullscreen.
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    ‎06-23-2023 02:15 PM
    This article explains step-by-step how to upgrade the MegaRAID Storage Manager to v.17.05 on DIVAR aio 7000.
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    ‎11-06-2023 09:09 AM
    This article presents step-by-step how to check the status of the RAID array via LSA, replace & rebuild the faulty HDD (DIP 6000 AIO).
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    ‎06-16-2023 12:27 PM
    This article provides causes and solutions regarding the error code 49 Invalid Credentials when trying to login to LSA management software.
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    ‎06-14-2023 10:47 AM
    This article explains that by pressing ALT+TAB  it is possible to return on the kiosk mode from DIVAR IP System Manager without the need of restarting the unit.  
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    ‎03-20-2024 11:47 AM
    This article presents what are the limitations of Privacy overlay in BVMS 12 (Pano cameras, h.263 & MPEG, decoder, VSC).
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    ‎05-29-2023 11:21 AM
    This article explains what is the difference between operations mode of a DIVAR IP all-in-one 4000 & 6000.
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    ‎06-13-2024 01:24 PM
    DIP serial number can be found in 2 ways. IPMI information cannot be found within the software and is provided on the device itself. It can be found next to the BMC/IPMI port on the back of the device.
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