Bosch Building Technologies

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    ‎08-17-2023 04:44 PM
    This FAQ article contains a lot of questions and answers related to Bosch Remote System Management service 
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    ‎08-02-2023 08:32 AM
    BVMS Configuration Client or Operator Client does not display correctly on the DIVAR IP 4000 AIO when opened from the Kiosk mode and appears oversized in fullscreen.
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    ‎06-23-2023 02:15 PM
    This article explains step-by-step how to upgrade the MegaRAID Storage Manager to v.17.05 on DIVAR aio 7000.
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    ‎06-21-2023 10:05 AM
    A DIP 5000 AIO is configured as a JBOD box and if one drive goes bad then you will have to replace that drive and all the data will be lost. Check this article and learn how you can add, replace or change HDDs in DIVAR IP 5000 AIO
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    ‎06-16-2023 12:27 PM
    This article provides causes and solutions regarding the error code 49 Invalid Credentials when trying to login to LSA management software.
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    ‎06-14-2023 10:47 AM
    This article explains that by pressing ALT+TAB  it is possible to return on the kiosk mode from DIVAR IP System Manager without the need of restarting the unit.  
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    ‎06-09-2023 04:34 PM
    If you suspect that your hard drive has failed and you are contacting the Central Technical Support team, please first consider the mandatory information listed below, which must be provided to them.
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    ‎06-05-2023 04:07 PM
    If you cannot access any program from kiosk mode or they are randomly opened on your DIVAR IP AIO, this happens because you double click on the icons.
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    ‎05-29-2023 11:21 AM
    This article explains what is the difference between operations mode of a DIVAR IP all-in-one 4000 & 6000.
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    ‎05-19-2023 02:47 PM
    If the IPMI default password is lost, a tool called IPMICFG-Win, available from the SuperMicro website, can be used to recover it.
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    100% helpful (2/2)
    ‎05-17-2023 04:53 PM
    RAID 5 provides basic fault tolerance with good performance, but it cannot protect against multiple drive failures. RAID 5 with a hot spare improves fault tolerance by automatically replacing failed drives, but it still has the same limitation regarding multiple drive failures. RAID 6 offers a higher level of fault tolerance by using double parity, allowing for the simultaneous failure of up to two drives without data loss. However, it has higher write overhead and requires more drives for implementation compared to RAID 5.
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    ‎05-12-2023 10:59 AM
    If you were asked by the Central Technical Support team to provide them with the Sensor readings picture during the troubleshooting process of your device, please follow the steps from this article
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    ‎05-12-2023 09:05 AM
    Importing a foreign configuration should recover a RAID configuration (in case the RAID is not corrupt) This option must be performed before creating a new VHD. This option may restore all of the video and data on the drives.
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    ‎05-11-2023 03:54 PM
    If you were asked by the Central Technical Support team to provide them with the Bios defaults picture with the Boot order of your DIVAR IP during the troubleshooting process of your device, please follow the steps from this article and find out how can you check the boot order of a DIVAR IP
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    ‎05-11-2023 10:50 AM
    To access the "Reset" options of a DIVAR IP 2000 Recording Appliance, you have to open the Appliance's "Dashboard".
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    ‎05-11-2023 09:47 AM
    The purpose of this article is to assist you with the creation of mirrored drive sets in a DIVAR IP all-in-one 5000 Recording Appliance.This procedure should be performed on new appliances that have not yet been deployed.
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    ‎05-03-2023 09:47 AM
    The haneWIN DHCP server software implements a DHCP and BOOTP server based on RFC 2131. The DHCP Server is implemented as a native service for background operation, A Control Panel applet provides interactive access to the service. The server supports automatic DNS updates for DHCP configured clients. The latest version is available and can be downloaded from here. According to the Installation Manual of the DIVAR IP 7000/ 6000: All DIVAR IP systems are preconfigured with default network, user and iSCSI settings. By default, the virtual network adapter (the two physical NIC ports are teamed by default) is configured to obtain a valid network address from a DHCP server in the local network. The haneWIN DHCP server software supports multiple address pools for dynamic IP address assignment as well as fixed IP address assignment to clients.
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    100% helpful (2/2)
    ‎04-18-2023 11:24 AM
    Find out from this article which VRM version is compatible with your DIP and what BVMS version is supported.
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    ‎03-22-2023 04:05 PM
    If for any reason, later on the DIVAR IP needs to be removed from Bosch Remote Portal connected via System Manager, follow the steps from this article.
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    ‎03-22-2023 03:55 PM
    This article shows the blueprints for the three operation modes that the DIVAR IP supports, combined with Remote System Management. They show the capabilities and limitations of Remote System Management in each of the modes.
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