Bosch Building Technologies

    cancel
    Showing results for 
    Search instead for 
    Did you mean: 
    Sort by:
    ‎12-22-2023 09:18 AM
    This policy presents what you should know about the In Warranty and Out of Warranty statuses of an Divar IP unit. Note that, to find out if your unit is under warranty or not,  the serial number of the unit is mandatory.
    View full article
    ‎12-22-2023 09:02 AM
    This policy explains step-by-step what you should know about the Divar IP process when contacting Central Technical Support team and what to expect from them.
    View full article
    ‎11-27-2023 09:55 AM
    Before requesting a password reset, please note that you need to provide some important information to the Central Technical Support Team to get help from them.
    View full article
    ‎11-27-2023 09:44 AM
    If you forgot the password of your Bosch IP recorder and you want to reset its password, the Central Technical Support Team can help you.
    View full article
    ‎11-24-2023 01:53 PM
    This article will help you to go directly to the technical articles related to a specific model of DIVAR IP, by using labels. Each Knowledge Base article contains relevant labels that relate to the DIVAR IP model for which you are searching for an article.
    View full article
    ‎11-23-2023 12:10 PM
    If you want to reinstall your unit with unconfigured HDDs and the RAID is not created yet, follow the steps from this article.
    View full article
    ‎11-23-2023 11:26 AM
    MegaRAID Storage Manager software automatically rebuilds the RAID 5 on a DIVAR IP unit without data loss. The rebuild is a fully automatic process, so it is not necessary to issue a Rebuild command. You can also monitor the progress of drive rebuilds. Once the chassis was replaced and the drives were mounted in drive carriers, follow this step-by-step guide in order to rebuild RAID 5 on a DIVAR IP.
    View full article
    ‎11-10-2023 12:59 PM
    The MegaRAID controller will automatically detect if a disk has errors causing the RAID volume to be degraded. An error message will appear on the desktop of that system. The system will also generate a beeping sound indicating it needs attention:
    View full article
    100% helpful (1/1)
    ‎11-10-2023 12:47 PM
    This article describes all the steps that will help you to create LUNs after RAID failure.
    View full article
    ‎11-06-2023 09:09 AM
    This article presents step-by-step how to check the status of the RAID array via LSA, replace & rebuild the faulty HDD (DIP 6000 AIO).
    View full article
    ‎11-02-2023 03:43 PM
    ⚠️ NOTE: This procedure is the same for all 2U and 3U systems and is also applicable for DIP 7000 AIO GEN3 , except 3108 FW might be different, depends on the exact model.
    View full article
    ‎10-20-2023 08:57 AM
    This article lists the concrete instructions for collecting logs or other important information for issues with DIVAR IP. We will classify the different issue scenarios . Depending on the issue, this article lists the required logging to start the initial troubleshooting process.
    View full article
    ‎10-18-2023 11:05 AM
    When trying to open the SuperDoctor app, the default browser opening is Internet Explorer and the login page is not showing up. "This site is not secure" message occurs and there is no possibility to continue to the localhost.
    View full article
    ‎10-17-2023 04:34 PM
    The following steps have to be performed in order to use an updated software installation package on a DIVAR IP all-in-one 7000 3rd generation video management appliance.
    View full article
    ‎10-12-2023 10:56 AM
    DIP serial number can be found in 2 ways. IPMI information cannot be found within the software and is provided on the device itself. It can be found next to the BMC/IPMI port on the back of the device.
    View full article
    ‎10-03-2023 03:26 PM
    This article presents the comprehensive steps of DIVAR-IP all-in-one System Manager and Remote System Management installation and configuration
    View full article
    100% helpful (1/1)
    ‎09-25-2023 09:53 AM
    In the past (prior to Windows Server 2012 R2), in order to perform NIC Teaming, we would have needed two adapters which were from the same vendor, and a third-party software that would make the teaming possible and present the OS with just one “virtual” network card.Now from Windows Server 2012 R2 and up, this is built-in and its hardware agnostic. This means you can use whatever network cards you want and the teaming will work like a charm.
    View full article
    ‎08-29-2023 10:48 AM
    DIVAR IP units can be upgraded to BVMS 11.0. Starting with BVMS 11.0, the BVMS licensing scheme also applies to the DIVAR IP units. This document describes which units you can upgrade to BVMS 11.0 and which licenses you have to order for a DIVAR IP unit!
    View full article
    ‎08-29-2023 10:19 AM
    Follow the steps from this article when an error message appears on your DIVAR IP 5000 AIO during license activation process
    View full article
    ‎08-18-2023 09:24 AM
    Any modification of the DIP unit IP, adding of a Network Dongle, moving of the ethernet cable in another network switch, even temporary, will stop the communication between the VRM and BVMS and could lead to issues. (e.g. No recording /iSCSI Target unreachable etc.)
    View full article
    Top Contributors
    Icon--AD-black-48x48Icon--address-consumer-data-black-48x48Icon--appointment-black-48x48Icon--back-left-black-48x48Icon--calendar-black-48x48Icon--center-alignedIcon--Checkbox-checkIcon--clock-black-48x48Icon--close-black-48x48Icon--compare-black-48x48Icon--confirmation-black-48x48Icon--dealer-details-black-48x48Icon--delete-black-48x48Icon--delivery-black-48x48Icon--down-black-48x48Icon--download-black-48x48Ic-OverlayAlertIcon--externallink-black-48x48Icon-Filledforward-right_adjustedIcon--grid-view-black-48x48IC_gd_Check-Circle170821_Icons_Community170823_Bosch_Icons170823_Bosch_Icons170821_Icons_CommunityIC-logout170821_Icons_Community170825_Bosch_Icons170821_Icons_CommunityIC-shopping-cart2170821_Icons_CommunityIC-upIC_UserIcon--imageIcon--info-i-black-48x48Icon--left-alignedIcon--Less-minimize-black-48x48Icon-FilledIcon--List-Check-grennIcon--List-Check-blackIcon--List-Cross-blackIcon--list-view-mobile-black-48x48Icon--list-view-black-48x48Icon--More-Maximize-black-48x48Icon--my-product-black-48x48Icon--newsletter-black-48x48Icon--payment-black-48x48Icon--print-black-48x48Icon--promotion-black-48x48Icon--registration-black-48x48Icon--Reset-black-48x48Icon--right-alignedshare-circle1Icon--share-black-48x48Icon--shopping-bag-black-48x48Icon-shopping-cartIcon--start-play-black-48x48Icon--store-locator-black-48x48Ic-OverlayAlertIcon--summary-black-48x48tumblrIcon-FilledvineIc-OverlayAlertwhishlist