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    Security: Video

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    ‎08-23-2021 12:09 PM
    The unit can receive the time signal from a time server using various time server protocols and then use it to set the internal clock. The device polls the time signal automatically once every minute. To check the NTP connection from the camera please follow the below steps:
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    ‎08-23-2021 09:07 AM
    This article informs about improvements in firmware handling and new security mechanisms that help our customers to increase security related to firmware updates and IP camera protection.
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    Wednesday
    The Project Assistant offers two ways of importing existing project data Importing a .bpassist file or importing from a tab-separated text file
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    100% helpful (1/1)
    ‎10-28-2022 01:22 PM
    Whenever a central NTP Server is available the recommendation is to synchronize all cameras against the NTP central server.
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    ‎08-05-2021 01:39 PM
    S imple Network Management Protocol (SNMP) is a common protocol to monitor the health status of a system. Such a monitoring system typically has a central management server that collect all the data from the system’s compatible components and devices. A network management server can poll the health status of a device via SNMP requests. This article shows how to configure Bosch cameras in order to be able to answer to such requests. For more information on SNMP and supported SNMP versions please check -   What should you know about SNMP and Bosch cameras SNMP support? Note: Please keep in mind that for SNMP v3 only the the Standard MIB II file is supported. This means that only general network device performance monitoring parameters can be requested. There is no Bosch Private MIB II extension for SNMP v3. For exact support details check -  What should you know about SNMP and Bosch cameras SNMP support?
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    ‎08-05-2021 01:30 PM
    Simple Network Management Protocol (SNMP) is a common protocol to monitor the health status of a system. Such a monitoring system typically has a central management server that collect all the data from the system’s compatible components and devices. A network management server can poll the health status of a device via SNMP requests. This article shows how to configure Bosch cameras in order to be able to answer to such requests. For more information on SNMP and supported SNMP versions please check -   What should you know about SNMP and Bosch cameras SNMP support?
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    ‎08-05-2021 01:20 PM
    The default Community Strings for Bosch cameras is - public. To change it, please follow the steps below.
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    ‎07-27-2021 03:47 PM
    Answer This guide is meant to explain how you can find the connection state events of a camera in Operator Client - Bosch Video Management System.
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    ‎07-19-2021 11:20 AM
    Sometimes it is preferable to have a different “user mode” during the day then in the night. Our cameras by default have the option to switch the user mode e.g. triggered by the camera D/N switch over. But also other triggers can be chosen. Below an example how to setup the “user mode” switching triggered by the D/N switch over.
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    ‎10-27-2022 11:51 AM
    According to its Data Sheet, the Flexidome IP 3000i IR camera has 2 options to activate the alarm input. Please refer to the diagram from this article if you would like to get alarm input from some physical sensors.
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    ‎06-01-2022 04:03 PM
    The camera supports the SNMP V1 (Simple Network  Management Protocol) for managing and monitoring network  components, and can send SNMP messages (traps) to IP  addresses. It supports SNMP MIB II in the unified code. You may need the SNMP MIB file when you are trying to monitor the camera through a Bosch or 3rd party software. This article aims to describe how to find and enable the SNMP on a DINION 6000 HD camera. Article requirements: IP camera PC Same LAN connection between the camera and PC
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    ‎08-04-2022 08:15 AM
    The default SMTP port number for Bosch IP cameras is 25. The required SMTP port can differ depending on the service provider. From FW 5.80.0073 onwards it is possible to change the SMTP port using Alarm Task Script Language (ATSL).
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    2 weeks ago
    The browser supported by Bosch cameras depends on the CPP that camera belongs to and on the Firmware version the camera has.. In web browsers that do not support MPEG-ActiveX, VCA configuration is only possible via Configuration Manager.
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    ‎06-15-2022 01:55 PM
    This guide is meant to explain how to enable the appropriate debug commands for logging during random reboot situations, and which logging to collect for troubleshooting, as in general there are multiple triggers that can cause a device to reboot. The information gathered will help to analyze the root cause.  Please make sure that all of the logs collected cover the same time period.
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    ‎04-26-2021 04:30 PM
    Question What is a CPP and where you can find it for you Bosch IP camera?   Answer   To guarantee high quality imaging through the entire range of products, Bosch Security Systems uses a Common Product Platform (CPP). A CPP is a reference design that serves as a solid base for future cameras. Based on the same CPP, sub- or new products can be generated more easily by using a different sensor and/or a different housing. Each product cannot only benefit from the features provided by the platform but can also advance its functionality. Other advantages: easier integration with 3rd party security system components, such as VMS and recording solutions. allows installers and integrators to use the same interface that supports the entire Bosch product portfolio. new camera and software releases, regardless of the price segment, can be easily added to an existing security surveillance system. it helps you to find the right version of firmware you need for your camera   Where you can find the CPP of you Bosch IP camera?   1. Release notes: you can search for it directly on the product page > under Downloads section you will see the CPP version of your camera. In this example, the CPP for FLEXIDOME IP panoramic 5000 MP camera is CPP4:   2.  You can find the CPP of your camera on the web page by entering the IP address of it. Go to Configuration > Service > System Overview   CPP & Firmware: All firmware releases for the various Common Product Platforms (CPP) for Bosch IP cameras and video encoders can be found on the Bosch Security and Safety Systems page in Download Area. For detailed information of a specific product, the product catalogue is the recommended way to go. Those, who just need to update firmware and already know the platform which their product is based on, may directly go to the Download Area for a quicker and condensed overview   Other useful articles related to CPP & Firmware: Where you can find the intermediate firmware version when upgrading CPP4 cameras? What is the maximum firmware version supported by cameras depending on the BVMS version? TB VS: Bosch IP Video increased security with Firmware 6.51 / Firmware downgrade dependencies FAQ VS: How to upgrade from <6.10 to Firmware 6.50 and usage of the "combined firmware file 6.50"
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    ‎04-05-2021 04:09 PM
    Accidents happen, but cloud backup services from Dropbox help make recovering your lost files easier. If you want to download the Bosch camera videos to your Dropbox account, please follow the steps below. Article requirements: Create a Dropbox account Go to the configuration menu of the Bosch IP camera, either by adding the “IP number/port” of the camera in the address bar/URL (ignore security warnings, and in the pop-up menu; fill in “service” as username and the camera’s password) or by using the “Configuration Manager” (on Windows PC) select the camera, right-click and select “configure verification for camera”. Ignore security warnings, and in the pop-up menu fill in “service” as username and the camera’s password). Check whether the most actual FW is installed on the camera. If not, make sure you do this first ( link download store for FW, Configuration Manager and video security client). Bosch Video Security app installed (IOS, Android and Windows)
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    100% helpful (1/1)
    ‎07-28-2022 11:14 AM
    Question:  What you should know when you request a password reset for the Bosch IP camera? If you forgot the service level password for you Bosch IP camera and you want to reset its password, the Central Support Team can help you. Before requesting a password reset for your IP camera, please note that you need to provide some important information to the Central Support Team to get help from them.
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    ‎07-28-2022 11:53 AM
    Follow the instructions from this article and find out how you can activate a license on your Bosch camera.
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    100% helpful (1/1)
    ‎04-05-2021 05:02 PM
    If you are wondering where can be configured the field of view and focus of the FLEXIDOME IP starlight 8000i,  without  having to touch the camera or lens, this article will provide you the answer. 
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    ‎10-21-2022 03:00 PM
    Find out from this article what might be the cause that could lead to this message being displayed: “error 18: wrong or no signature”
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