Security: Video

The default SMTP port number for Bosch IP cameras is 25. The required SMTP port can differ depending on the service provider. From FW 5.80.0073 onwards it is possible to change the SMTP port using Alarm Task Script Language (ATSL).

Find out from this article if it is a cause for concern if the temperature of FLEXIDOME IP 5000i IR (NDI-5503-AL) is higher than other cameras.

If you are wondering where can be configured the field of view and focus of the FLEXIDOME IP starlight 8000i, without having to touch the camera or lens, this article will provide you the answer. 

According to its Data Sheet, the Flexidome IP 3000i IR camera has 2 options to activate the alarm input. Please refer to the diagram from this article if you would like to get alarm input from some physical sensors.

You may need the SNMP MIB file when you are trying to monitor the camera through a Bosch or 3rd party software. This article aims to describe how to find and enable the SNMP on a Bosch camera.

This guide is meant to explain how to enable the appropriate debug commands for logging during random reboot situations, and which logging to collect for troubleshooting, as in general there are multiple triggers that can cause a device to reboot. The information gathered will help to analyze the root cause.  Please make sure that all of the logs collected cover the same time period.

Depending on the FW version of cameras and BVMS version you have installed, different possible situations can occur such as: the cameras are not working because the firmware is old, Configuration Client will display a message like: "unknown platform", Gaps in recordings or not recording at all and so on

Follow the instructions from this article and find out how you can activate a license on your Bosch camera.

Find out from this article where you can find the installation code needed to license a Bosch camera

Not all Cisco PoE+ switches are able to power up the UHO-PoE-10 or VSP-UHO-PoE-10 outdoor housing (F.01U.300.502, F.01U.332.052). Bosch has introduced the UHO-PoE-10 in 2014 following the IEEE802.3-2009 standards

If you want to improve the image quality of your Bosch camera and you did not find the FPS option in the Web User Interface, please follow this article and you will find the answer.

Answer This guide is meant to explain how you can find the connection state events of a camera in Operator Client - Bosch Video Management System.

If you are interested in retrieving the stream of an IP camera using multicast, please check out the options from this article.

The unit can receive the time signal from a time server using various time server protocols and then use it to set the internal clock. The device polls the time signal automatically once every minute. To check the NTP connection from the camera please follow this article.

A network management server can poll the health status of a device via SNMP requests. This article shows how to configure Bosch cameras in order to be able to answer to such requests.

Please keep in mind that for SNMP v3 only the the Standard MIB II file is supported. This means that only general network device performance monitoring parameters can be requested. There is no Bosch Private MIB II extension for SNMP v3. 

The Project Assistant offers two ways of importing existing project data Importing a .bpassist file or importing from a tab-separated text file

To guarantee high quality imaging through the entire range of products, Bosch Security Systems uses a Common Product Platform (CPP).

The browser supported by Bosch cameras depends on the CPP that camera belongs to and on the Firmware version the camera has.. In web browsers that do not support MPEG-ActiveX, VCA configuration is only possible via Configuration Manager.

Whenever a central NTP Server is available the recommendation is to synchronize all cameras against the NTP central server.