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    Security: Video

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    yesterday
    Question   What should you know about SNMP and Bosch cameras SNMP support?   Answer   This article explains briefly the basics of SNMP. Declares the basic terms of the protocol. It also explains what part of the protocol is supported by Bosch cameras. Basics of SNMP and terms. Simple Network Management Protocol (SNMP) is a common protocol to monitor the health  status of a system. Such a monitoring system typically has a central management server that  collect all the data from the system’s compatible components and devices.  SNMP provides two methods to gain the system health status: –The network management server can poll the health status of a device via SNMP requests. –Devices can actively notify the network management server about their system health status in case of error or alarm conditions through sending SNMP traps to the SNMP server. Such traps must be configured inside the device. Details how to configure Bosch camera to send SNMP traps - How to activate the SNMP and configure sending SNMP traps from Bosch cameras?   SNMP also allows configuration of some variables inside devices and components. The information, which messages a device supports and which traps it can send, is derived from the Management Information Base, the so-called MIB file, a file that is delivered with a product for easy integration into a network monitoring system. There are three different version of the SNMP protocol: –SNMP version 1 SNMP version 1 (SNMPv1) is the initial implementation of the SNMP protocol. It is widely used and has become the de facto standard protocol for network management and monitoring. But SNMPv1 has become under threat due to its lack of security features. It only uses ‘community strings’ as a kind of passwords, which are transmitted in clear text.Thus, SNMPv1 shall only be used when it can be assured that the network is physically protected against unauthorized access. –SNMP version 2 SNMP version 2 (SNMPv2) included improvements in security and confidentiality, amongst others, and introduced a bulk request to retrieve large amounts of data in a single request. However, its security approach was considered way too complex,hindering its acceptance. Thus, it was soon pushed out by version SNMPv2c, which equals SNMPv2 but without its controversial security model, reverting to the community-based method from SNMPv1instead, similarly lacking security. –SNMP version 3 SNMP version 3 (SNMPv3) mainly adds security and remote configuration enhancements. These include improvements on confidentiality by encryption of packets, message integrity and authentication. It also addresses large-scale deployment of SNMP.   Bosch cameras SNMP To check what SNMP version does a particular camera support, check the data sheet of the device. (Find it under your device in the product catalogue - https://www.boschsecurity.com/xc/en/product-catalog/) since FW 6.40 onwards Bosch devices support SNMP v1 legacy and SNMP v3  
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    yesterday
    Answer This guide is meant to explain how you can find the connection state events of a camera in Operator Client - Bosch Video Management System.
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    yesterday
    The IP camera address is always the key if you would like to monitor or remote viewing it. Like any network device, the camera is assigned an IP address when it is connected to the router with Internet access and powered on. Here we will introduce 3 ways to find the network camera IP address quickly and easily.
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    100% helpful (3/3)
    a week ago
    The Release Letter for CPP 7.72.1118 provides information about the dependencies between firmware versions for a better understanding of the upgrade process of devices with older firmware.
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    a week ago
    RTSP and multicast streaming There are different ways for a client to receive a multicast stream: the client can connect to the camera and request a multicast stream. In this case you would see a connection in the dashboard. If not checked, it requires at least one connected client to have the camera provide the stream into the multicast group. Clients who just joined would receive no stream if there is no client connected. the client can join an existing multicast stream without connecting to the camera. It must know the multicast group. You would not see this client on the dashboard. The streaming flag tells the camera if it should feed its stream into this multicast group, regardless of a connected client. This is an option if there are many, many clients possibly connecting to the same camera/stream. There is no difference in data amount if streaming is checked or not as long as there is at least one multicast client connected to this multicast group. Below you find a way how to pass a special connection string to request a multicast stream via RTSP from a BOSCH IP camera or IP encoder.
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    a week ago
    Sometimes it is preferable to have a different “user mode” during the day then in the night. Our cameras by default have the option to switch the user mode e.g. triggered by the camera D/N switch over. But also other triggers can be chosen. Below an example how to setup the “user mode” switching triggered by the D/N switch over.
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    a week ago
    According to its Data Sheet, the Flexidome IP 3000i IR camera has 2 options to activate the alarm input. Please refer to the diagram from this article if you would like to get alarm input from some physical sensors.
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    2 weeks ago
    The camera supports the SNMP V1 (Simple Network  Management Protocol) for managing and monitoring network  components, and can send SNMP messages (traps) to IP  addresses. It supports SNMP MIB II in the unified code. You may need the SNMP MIB file when you are trying to monitor the camera through a Bosch or 3rd party software. This article aims to describe how to find and enable the SNMP on a DINION 6000 HD camera. Article requirements: IP camera PC Same LAN connection between the camera and PC
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    100% helpful (1/1)
    ‎06-25-2021 08:48 AM
    This camera does not have the auto-focus functionality in the same sense as Autodome / Mic cameras.
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    ‎06-21-2021 11:19 AM
    Question Which is the proper I-Frame distance used in 3rd party Software?
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    ‎06-18-2021 06:00 PM
    The default SMTP port number for Bosch IP cameras is 25. The required SMTP port can differ depending on the service provider. From FW 5.80.0073 onwards it is possible to change the SMTP port using Alarm Task Script Language (ATSL). Related Products: IP cameras   Step-by-step guide   Check out the section Alarm Mail of the ATSL documentation, there is detailed description of each required parameter. Example script:   AlarmMail mail:={IP("172.21.2.201")To("receiverl.address@test.com")Port( 993 )Layout(Standard)Format(Small)Camera(1)From("sender.address@test.com")Login("User")Password("Password")}; if(Input(1))then mail; if(Input(2))then mail; if(Input(3))then mail;   Note:    Firmware 6.30: it is not possible to change the SMTP port via Web Interface
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    ‎06-18-2021 03:59 PM
    The system logs are extremely useful for troubleshooting recurring or obscure problems, as they provide a record of all work performed on the system and may shed light on hard-to-spot interactions between seemingly unrelated symptoms. At some point, the Central Support Team may ask you to provide the logs of your Bosch IP camera and or Encoder Think of diagnostics logs, config file, maintenance logs etc. This article explains you how and where you can get the   logs   of your camera.
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    ‎05-20-2021 03:58 PM
    Operator Client helps you display the original full image circle of a panoramic camera, its image dewarped or you can select a point of interest of the image. Cropping and using ePTZ in a cropped image is possible in Live and Playback Mode. The Image window allows a flexible resizing of the Image pane that displays a panoramic camera or any other camera. This article provides you information on how you can switch the view mode of panoramic camera in Operator Client. Article requirements: Operator Client Panoramic camera PC/ Server/ Workstation
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    100% helpful (1/1)
    ‎05-12-2021 12:28 PM
    Answer Web Browsers: o Google Chrome o Microsoft Internet Explorer 11 or higher o Microsoft Edge (Chromium based) o Mozilla Firefox   Important: When using browsers where Mpeg ActiveX is required → VCA, clock & date and recording dot point may not work. For a complete browser functionality, Mpeg ActiveX 6.34 or newer is needed and it is supported only by   Internet Explorer (IE). This is the only browser that allows the VA configuration option (for e.g.).   If you would like to avoid using IE and you want to   configure VA, it is recommended to   use Configuration Manager. According to the Release Letter, Configuration Manager is used for configuration and licensing of the various products. It includes Video SDK 6.3 and latest plug-ins for   VCA configuration. You can Download it from   here.   If you use Firefox, the issue below might arise. In this situation, IE browser/ CM is recommended to be used in order to access the missing elements. Firefox does not allow ActiveX elements . Therefore, some features are missing inside the webpage. Note: VCA related check boxes is fixed in 7.80 for Microsoft Edge. (7.80.0128 Release Letter)
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    ‎04-28-2021 10:08 AM
    Question Which CPP corresponds to certain cameras and encoders? Answer The capability of a Bosch IP camera or encoder is driven by two forces: One is the hardware capability, defined by the Common Product Platform (CPP) itself and the combined components of the product. The other is the firmware that drives this hardware. The firmware is developed on a common code basis and derived from there for the active platforms, making the feature sets of various platforms fairly similar within a certain firmware version. This article gives an overview of CPPs that correspond to certain types of cameras and encoders. Here you can search by the CTN of the camera and find out the CPP of it. Thus, you will know which firmware you should use for upgrading your device.
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    100% helpful (1/1)
    ‎04-27-2021 07:38 AM
    If you have CPP4 cameras with 6.11 firmware (FW) version and you need to upgrade them to the latest version, normally you have to upgrade to an intermediate firmware version first. But where you can find this firmware ?
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    ‎04-26-2021 04:30 PM
    Question What is a CPP and where you can find it for you Bosch IP camera?   Answer   To guarantee high quality imaging through the entire range of products, Bosch Security Systems uses a Common Product Platform (CPP). A CPP is a reference design that serves as a solid base for future cameras. Based on the same CPP, sub- or new products can be generated more easily by using a different sensor and/or a different housing. Each product cannot only benefit from the features provided by the platform but can also advance its functionality. Other advantages: easier integration with 3rd party security system components, such as VMS and recording solutions. allows installers and integrators to use the same interface that supports the entire Bosch product portfolio. new camera and software releases, regardless of the price segment, can be easily added to an existing security surveillance system. it helps you to find the right version of firmware you need for your camera   Where you can find the CPP of you Bosch IP camera?   1. Release notes: you can search for it directly on the product page > under Downloads section you will see the CPP version of your camera. In this example, the CPP for FLEXIDOME IP panoramic 5000 MP camera is CPP4:   2.  You can find the CPP of your camera on the web page by entering the IP address of it. Go to Configuration > Service > System Overview   CPP & Firmware: All firmware releases for the various Common Product Platforms (CPP) for Bosch IP cameras and video encoders can be found on the Bosch Security and Safety Systems page in Download Area. For detailed information of a specific product, the product catalogue is the recommended way to go. Those, who just need to update firmware and already know the platform which their product is based on, may directly go to the Download Area for a quicker and condensed overview   Other useful articles related to CPP & Firmware: Where you can find the intermediate firmware version when upgrading CPP4 cameras? What is the maximum firmware version supported by cameras depending on the BVMS version? TB VS: Bosch IP Video increased security with Firmware 6.51 / Firmware downgrade dependencies FAQ VS: How to upgrade from <6.10 to Firmware 6.50 and usage of the "combined firmware file 6.50"
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    ‎04-13-2021 03:23 PM
    This guide is meant to explain how to enable the appropriate debug commands for logging during random reboot situations, and which logging to collect for troubleshooting, as in general there are multiple triggers that can cause a device to reboot. The information gathered will help to analyze the root cause.  Please make sure that all of the logs collected cover the same time period.
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    ‎04-05-2021 05:17 PM
      Did you try to upgrade the firmware of your camera and the message below was displayed? Find out from this article what might be the cause that could lead to this message being displayed: “error 18: wrong or no signature”
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    ‎04-05-2021 05:16 PM
    Question: The Dashboard of Bosch cameras shows a lot of data points and general information about them, including details about their temperature as well. Is it a cause for concern if the temperature of Flexidome IP 5000i IR (NDI-5503-AL) is higher than other cameras?
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