Security: Video

Unsupported camera model: Auto-calibration is currently not supported for this camera model. Calibration could produce wrong results or might not work. Why is this message displayed in Configuration Manager?

This article presents solution regarding how to stop "rtp.p_type 97" (OSD or Video Authetication packet) on a CPP4 and CPP7.3  

Do not upgrade the camera FW directly to 7.81. Otherwise, “error 13: device check failed” message will be displayed, and the FW will not be upgraded successfully.

ONVIF control of the thermal DZ was never planned for the MIC-9000i in the launch of the product. However, you can get the Pan and Tilt via ONVIF Device Manager to work by enabling the PTZ configuration of the stream. 

This Authorization Letter is applicable for all Bosch Security and Safety products & software when a password reset for them is requested by customers, system integrators or by a local sales representative.

Find out from this article which Bosch encoders and decoders are compatible with BVMS

BVMS Version 10.0: please note that the export mechanisms provided in the BVMS Configuration Client might not export the user-data. Check this article for more details!

According to the DIP Whitepaper, the unit supported 128 channels before upgrading. After upgrade to BVMS >= 11.0, having the MBV-BPLU-DIP base, the channels licenses limit is 256 channels 

Starting from July 2024, it will not be possible to commission new devices via MAC address (Device Layer). Running devices remain untouched until end of life of Device Layer, but new commissioning will be only possible with Remote Portal devices from then on.

Bosch Remote Portal provides the VideoView+ Service which allows to display live video, replay of recorded video on the camera, and a forensic search on Video Security Client. Further the Video Security App (on iOS and Android) can receive push alarm notifications triggered by motion in the camera image, for example. This article explains how to configure this service to display live video, replay of recorded video on the camera, and forensic search on Video Security Client via your Remote Portal account.

Welcome to the 3.6 release of Video Security for Windows, Android and iOS. There are new features in this release!

The following instruction describes how to configure the data disk in a RAID1 configuration on the DIVAR IP all-in-one 4000. Is important to keep in mind that the configuration of the data disks in RAID1 will cause DATA LOSS on the disks used to create the RAID configuration

The article describes how to ensure the delivery of the IVA events to Genetec Security Center via Hybrid Driver ( Other ( CPP13 or newer) driver )

Load balancing is provided with respect to the bandwidth and the number of iSCSI connections and is configurable per IP address (iSCSI target).

License expansions missing after upgrade to BVMS 11 in Remote Portal. Only 1 x MBV-XCHANPLU license activated instead of 16 x MBV-XCHANPLU. What to do?

This article explains that if deactivating the RTSPS protocol in the camera network settings, there will be no live stream in BVMS Operator Client.  

If you forgot the service level password for you Bosch IP camera and you want to reset its password, the Central Support Team can help you.

This article is a step-by-step guide about how to update the BIOS on the DIVAR IP all-in-one 7000 4th gen (DIP-74xx).

This article explains what is IVA Pro Perimeter and what does 2D & 3D Tracking Parameters mean.

The ASUS Inband Tool is the preferred log collection tool, all relevant logs can be gathered from there for ASUS Tech Support. LSI Storage Authority, LSA for short, can be found on the DIP74xx’s Windows desktop.