Security: Video

After a power outage/ reboot, all PTZ cameras will get back to their zero-point (home) position. If your PTZ camera was installed looking at a wall, in case of a power outage it will return to its home position where its image is pointing at the wall.

When entering in BVMS Operator Client, the camera's image is black and only Transcoding option is available for streams (no stream 1 or 2 , or image pane optimized) Desired result: See the camera's live image

“Error message” occurs while trying to upgrade the Firmware of VJD-7513 from firmware version 9.51 to 10.23. Configuration Manager 7.61 is used.

Never lose track of an object of interest! Intelligent Tracking automatically zooms in to and follows a selected Intelligent Video Analytics object as far as possible with the camera.

The RCP documentation can be found in the Firmware .zip file on the product page.

This feature is not available in BVMS 10.1. You cannot do it automatically for multiple cameras. You can do it one by one manually through Config Client.

This article lists the initial troubleshooting steps and concrete instructions for collecting logging for issues with ONVIF cameras, added to BVMS system. We will classify the different issue scenarios one can have using ONVIF cameras in BVMS system. Depending on the issue the article lists the required logging to start initial troubleshooting.

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This article describes how to configure the Map-based calibration and Geolocation in different calibration methods

Due to the product design, the configuration of the NIR-50850-MRP (IP IR Illuminator 5000 MRP) is done only in the web browser. Also, this article contains a short explanation about how to setup the NIR-50850-MRP (IP IR Illuminator 5000 MRP).

The IEEE standards in computer networks ensure communication between various devices; it also helps to make sure that the network service, i.e., the Internet and its related technologies, must follow a set of guidelines and practices so that all the networking devices can communicate and work smoothly. Depending on the camera model, the PoE IEEE standard used could be different. 

In principle, the Autodome starlight 5100i IR camera (NDP-5523-Z30L) may only be operated with switches, midspans or PoE injectors that meet the EEE802.3bt standard! - Or use 24VAC.**

This article contains a step-by-step guide from which you can learn how to change the video stream of a camera in Bosch Video Security Client

If your VIDEOJET decoder does not seem to work properly, most likely it is because the software (SW) version used is not compatible with the firmware (FW) version of your device.

You may have installed Configuration Manager on your PC, you tried to run it but the software no longer works. What could be the reason?

This article explains how to avoid black lines appearing in the live view of Bosch cameras.

Can a stream of a Bosch camera be integrated into the end-user web page via http(s)?   Yes! You can use stream from our Bosch cameras to be displayed in a web page. Bosch IP cameras have a web server embedded and what you see when connecting to a camera with a web browser is a web page.

Due to an error in the software interface to the secure element chip on the cameras, the chip can be permanently damaged. Follow this article and find out the mitigation of this behavior

"Remote Portal is not reachable. Please check your network settings, maybe no valid gateway and DNS is configured" Follow the steps from this article and find out how you can register and connect your camera to the Bosch Remote Portal.