The IP camera address is always the key if you would like to monitor or remote viewing it. Like any network device, the camera is assigned an IP address when it is connected to the router with Internet access and powered on.
Here we will introduce 3 ways to find the network camera IP address quickly and easily.
What you should know when you request a password reset for the Bosch IP camera?
If you forgot the service level password for you Bosch IP camera and you want to reset its password, the Central Support Team can help you.
Before requesting a password reset for your IP camera, please note that you need to provide some important information to the Central Support Team to get help from them.
The browser supported by Bosch cameras depends on the CPP that camera belongs to and on the Firmware version the camera has.. In web browsers that do not support MPEG-ActiveX, VCA configuration is only possible via Configuration Manager.
What is a CPP and where you can find it for you Bosch IP camera?
To guarantee high quality imaging through the entire range of products, Bosch Security Systems uses a Common Product Platform (CPP).
A CPP is a reference design that serves as a solid base for future cameras. Based on the same CPP, sub- or new products can be generated more easily by using a different sensor and/or a different housing.
Each product cannot only benefit from the features provided by the platform but can also advance its functionality.
easier integration with 3rd party security system components, such as VMS and recording solutions.
allows installers and integrators to use the same interface that supports the entire Bosch product portfolio.
new camera and software releases, regardless of the price segment, can be easily added to an existing security surveillance system.
it helps you to find the right version of firmware you need for your camera
Where you can find the CPP of you Bosch IP camera?
1. Release notes: you can search for it directly on the product page > under Downloads section you will see the CPP version of your camera.
In this example, the CPP for FLEXIDOME IP panoramic 5000 MP camera is CPP4:
2. You can find the CPP of your camera on the web page by entering the IP address of it. Go to Configuration > Service > System Overview
CPP & Firmware:
All firmware releases for the various Common Product Platforms (CPP) for Bosch IP cameras and video encoders can be found on the Bosch Security and Safety Systems page in Download Area.
For detailed information of a specific product, the product catalogue is the recommended way to go. Those, who just need to update firmware and already know the platform which their product is based on, may directly go to the Download Area for a quicker and condensed overview
Other useful articles related to CPP & Firmware:
Where you can find the intermediate firmware version when upgrading CPP4 cameras?
What is the maximum firmware version supported by cameras depending on the BVMS version?
TB VS: Bosch IP Video increased security with Firmware 6.51 / Firmware downgrade dependencies
FAQ VS: How to upgrade from <6.10 to Firmware 6.50 and usage of the "combined firmware file 6.50"
Depending on the FW version of cameras and BVMS version you have installed, different possible situations can occur such as: the cameras are not working because the firmware is old, Configuration Client will display a message like: "unknown platform", Gaps in recordings or not recording at all and so on
Often, the camera image is running fine, then begins to stutter when the objects are in moving scene or in a complex environment. Your view starts looking like a slideshow, things get visibly choppy and swaying objects start to move less fluidly.
This behaviour can be controlled by changing the frames per second (FPS) value or upgrading the Firmware of your camera.
❓ But where can you find or change the frame rate & Firmware settings of Bosch cameras?
If you want to improve the image quality of your Bosch camera and you did not find the FPS option in the Web User Interface, please follow this article and you will find the answer.
So, keep reading this article and find out where you can get multiple information including the Firmware version of your camera, from a single comprehensive system overview page.
Accidents happen, but cloud backup services from Dropbox help make recovering your lost files easier. If you want to download the Bosch camera videos to your Dropbox account, please follow the steps below.
Create a Dropbox account
Go to the configuration menu of the Bosch IP camera,
either by adding the “IP number/port” of the camera in the address bar/URL (ignore security warnings, and in the pop-up menu; fill in “service” as username and the camera’s password)
or by using the “Configuration Manager” (on Windows PC) select the camera, right-click and select “configure verification for camera”. Ignore security warnings, and in the pop-up menu fill in “service” as username and the camera’s password).
Check whether the most actual FW is installed on the camera. If not, make sure you do this first ( link download store for FW, Configuration Manager and video security client).
Bosch Video Security app installed (IOS, Android and Windows)
The unit can receive the time signal from a time server using various time server protocols and then use it to set the internal clock. The device polls the time signal automatically once every minute.
To check the NTP connection from the camera please follow the below steps: