Security: Video

The article explains the different types of licenses, the basic rules of the license activation and how to activate licenses for the BVMS system.

With BVMS 11.0, new licensing system was introduced. Attached document describes how to migrate existing activated BVMS licenses from the Bosch Software License Manager System (SLMS) licensing system to the new Bosch Remote Portal licensing.

Follow the steps from this article and find out how you can license BVMS Viewer v.11.0  or above for free.

Intelligent Insights is a standalone product. The system can run as a standalone system and be accessed by operators via the web browser or the widgets can be integrated in a BVMS operator client.

This article describes how you can upgrade a BVMS license to a higher version via Bosch Remote Portal. ( eg. from BVMS 11.0  to BVMS 11.1.x )

This article contains the LIF fie which will help you to activate the Activation Key from SLMS for BVMS Lite v10.0

The System Info File is requested during the BVMS license activation via Remote Portal and can be downloaded by following the steps described in this article

This article contains documents attached which describes the installation package for BVMS. Operating system support of the specific BVMS version is listed in the BVMS release notes.

Check this article and have a look at the attached documents which describe the settings you must perform after having installed BIS and BVMS on the different computers.

This article describes how can you check the status of your SMA for BVMS version≥11.x via Remote Portal.

This article explains how you can collect VRM logs in different versions of it

Learn how to design a network on which BVMS can run comfortably.

When Central Support Team provide assistance on a specific topic, at some point, customers may be asked to enable the VSG debug logging option. This article answers the question: Where can you find the "VSG debug logging" option in Configuration Client to enable/ disable it?

This article presents where are the Transcoder Log settings and how to enable them for log collection.  

Central Support Team may ask you to provide them with the log files and configuration file of Intelligent Insights.This article explains you how and where you can get them.

This article summarizes the BVMS design details, and serves as a guide to planning a BVMS system with Bosch cameras and storage. It focuses on BVMS combined with the VRM.

This article shows what to do in case the following message occurs: "Could not add the following devices"  when adding IP cameras FW 7.87  to BVMS 12.0.

The timeline is present, but the recordings appear to be black for all cameras.

At some point, the Central Technical Support team could ask you to provide them with a Configuration Manager table view export, for further investigation of your devices, such as a full overview of the installed cameras or with the cameras with a specific problem. This article will help you to learn how to do this export.

When logging into BVMS Operator Client, there is an alarm showing up: “System Error - Server alarm queue capacity reached”. Find out from this article what could be the cause and how to solve this.