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    Security: Video

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    100% helpful (1/1)
    ‎12-13-2021 07:50 AM
    This article will provide a basic explanation and simple examples of the interfacing (scripting, calling functions by external applications) functionality in Bosch Video Management System.
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    100% helpful (2/2)
    ‎11-25-2021 02:59 PM
    Want to know how flexible BVMS can assign streaming profiles to cameras?
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    ‎06-14-2022 10:55 AM
    In order to quickly offer a technical solution or to provide a professional advice for the next analysis steps, the technical support specialists need to get some general and basic information. Ticket content should always be in English and provided in a well summarized and structured way in order to be able to provide a quick and appropriate feedback. Not following the guideline will impact the processing time of the ticket. Related Products: BVMS Operator Client Overview: This article describes the initial steps one can take for   troubleshooting BVMS display   issues (during   live view   or   playback). It also summarizes what initial information and logs are needed for support in order to start the issue investigation.   General Information   SMA validity How to retrieve the Hardware ID for BVMS and check the Software Maintenance Agreement (SMA) status? BVMS stand alone or appliance Detailed problem description Check and eventually update the version of your Graphic Card driver. During BVMS system tests there were documented cases of display issues related with out of date Graphic card divers. ❗   It is important that the Graphic Card driver of the client is up to date. Find the supported version of the Graphic Card driver in the corresponding to your BVMS version Release Notes (https://downloadstore.boschsecurity.com), in the section Hardware drivers.   Symptom specific Information   Problem Description   Is the issue camera type / FW dependent? Are all the devices in the system affected? Is the issue existent for all BVMS Operator Clients in the system? Is the issue existent for hardware decoders, for camera Web Interface or other display Clients? Is the recording, the playback or are both affected?   Logging Information   BVMS ConfigCollector logs keeping the following conditions: From the machine that shows the issue VSDK logging – please follow the steps from the article: How to collect Video SDK log files  VRM logs (in case VRM runs on the same machine like the BVMS MS, then BVMS ConfigCollector logs from the server) for VRM version 3.82 and onwards use VRM Monitor.   The following articles will help you out:    How to access VRM monitor from BVMS Configuration Client? How to collect VRM logs with VRM Monitor (v3.82/ v3.83)? Screenshot of the Dashboard of the VRM for VRM version till 3.81 - contact support to receive BVIP Log collector tool and use it to collect VRM logs Movie showing the display artefacts can be helpful
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    ‎08-17-2022 03:41 PM
    The modern and easy to use Bosch Video Security Client version 3.2 provides you new features. Check out this article and find what's new!
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    ‎08-17-2021 11:13 AM
    The attached documents show the different design options that are available when designing a BVMS system. For BVMS 10.1, we have extended the blueprints with Person Identification, the Access Management System, and updated the Enterprise overview.
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    100% helpful (3/3)
    ‎03-22-2022 04:20 PM
    This article describes the basic concept of virtualization and it also puts the technology into the perspective of the safety and security industry.
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    100% helpful (3/3)
    ‎08-06-2021 10:33 AM
    Communication can get interrupted and configuraiton might fail if the below desribed actions are not performed. If your system is affected or not is described here as follows: There can be authentication issues between the BVMS Central Server and the Video Recording Manager in case they are installed on different Servers. It is possible to see reports at the BVMS 8.x system alarms that VRM reports   wrong version Please check in the VRM debug logging if the following logline indications can be found
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    100% helpful (2/2)
    ‎08-11-2021 10:45 AM
    The pop-up dialog window message:  "Setup has detected a pending restart.  Please reboot the system and rerun the installation"   appears when attempting to run the valid BVMS windows installer package.
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    100% helpful (3/3)
    ‎08-12-2022 01:39 PM
    Check this article and have a look at the  attached documents which describe the settings you must perform after having installed BIS and BVMS on the different computers.
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    ‎07-28-2021 11:21 AM
    The attached manual provides information for Mobile Video Service (MVS) within Bosch Video Management System. You can find:  - how to configure the router and Internet Information Service (IIS) - how to add MVS to BVMS - user guide - some troubleshooting tips   This document can also be found online here.
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    ‎09-01-2022 07:15 AM
    Welcome to the   3.3   release of   Video Security   for Windows, Android and iOS. There are new features and bug fixes in this release, some of the highlights are described in this article!
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    ‎11-24-2022 11:52 AM
    This article describes the different components that Bosch Video Management System offers to to establish a connection between Bosch Video Management System and a 3rd party management system. This description helps you in writing your own commands for controlling Bosch VMS from inside your management system.   
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    ‎08-08-2022 11:00 AM
    The attached documents from this article describe the exact functionality that BVMS system provides.
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    ‎12-21-2022 04:25 PM
    The Project Assistant offers two ways of importing existing project data Importing a .bpassist file or importing from a tab-separated text file
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    ‎11-25-2022 12:55 PM
    In terms of license activation process and compared to other versions of BVMS (<v11.0), the Bosch Remote Portal replaces the Bosch Software License Manager System (SLMS), starting with BVMS v11.0.
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    ‎08-03-2021 01:47 PM
    This article provides you with information related to the Windows Firewall, how to access, configure and adjust it.
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    100% helpful (1/1)
    ‎08-05-2021 04:52 PM
    With the VRM eXport Wizard 2.0 encrypted and unencrypted VRM recordings can be exported (VRM block export) from any video surveillance system based on Bosch Video Recording Manager (VRM) and exported recordings can be converted to mp4-files. Therefore, the VRM eXport Wizard 2.0 offers the following two options, compare also Figure 1: Export VRM recordings of cameras Convert already exported data to mp4-file
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    ‎06-10-2021 12:29 AM
    It is possible to add ONVIF compliant cameras to Bosch Video Management System as live only devices or as VSG devices (then the cameras will also record). This article explains how to add an ONVIF camera as VSG device in full Bosch Video Management System (BVMS 10.1). We recommend using Bosch Workstations and Servers. They are fully tested and optimized for Bosch Video Management System.   Article requirements: BVMS installed ONVIF camera. Please refer to BVMS - ONVIF Device compatibility for additional information. PC/ Server/ Workstation
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    ‎08-08-2022 10:50 AM
    This article contains documents attached which describes the installation package for BVMS. Operating system support of the specific BVMS version is listed in the BVMS release notes.
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    ‎06-16-2022 09:51 AM
    This article provides a step by step description of how to create certificates and configure  their distribution in the large systems. 
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