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    Security: Video

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    3 weeks ago
    This article explains the reason of minimum FW version 6.52.0003 for AUTODOME 7000 HD, MIC 7000i and MIC 9000i and what to do i f the unit has been upgraded to a higher version.
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    ‎03-11-2022 10:19 AM
    This article describes how to count with Bosch Video Analytics with How to Video and a Technical Note on the topic.
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    ‎04-29-2021 03:46 PM
    Related Products: Video Analytics for Firmware 6.60 and above Technical Note on Intrusion Detection The technical Note  attached to this article contains detailed technical description of Intrusion Detection, set up guidance for different usage scenarios and best practices. It is useful to get in depth knowledge about Intrusion detection or to find the answer of frequently asked questions.   Intrusion detection without calibration Learn how to use the default scenario - Intrusion detection no camera calibration: A predefined scenario that can be used to detect intruders in small areas and controlled environments Intrusion detection one field   Learn how to use the default scenario - Intrusion detection one field: A predefined scenario that can be used to detect intruders in small areas. Intrusion detection two fields   Learn how to use the default scenario - Intrusion detection two fields: A predefined scenario that can be used to detect intruders in large outdoor areas.  Note: If needed you can get additional how to information on camera calibration.
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    ‎05-20-2021 10:47 AM
    Question   Where can you find the ISO image for recovery of DIVAR IP 7000R2 and DIVAR IP 6000R2?   Answer   Related Products: DIVAR IP 7000R2 and DIVAR IP 6000R2   CTN Description   DIP-6180-00N  DIVAR IP 6000 2U W/O HDD  DIP-6183-4HD  DIVAR IP 6000 2U 4X3TB  DIP-6183-8HD  DIVAR IP 6000 2U 8X3TB  DIP-6184-4HD  DIVAR IP 6000 2U 4X4TB  DIP-6184-8HD  DIVAR IP 6000 2U 8X4TB  DIP-61F0-00N  DIVAR IP 6000 3U W/O HDD  DIP-61F3-16HD  DIVAR IP 6000 3U 16X3TB  DIP-61F4-16HD  DIVAR IP 6000 3U 16X4TB  DIP-7180-00N  DIVAR IP 7000 2U W/O HDD (R2)  DIP-7183-4HD  DIVAR IP 7000 2U 4X3TB (R2)  DIP-7183-8HD  DIVAR IP 7000 2U 8X3TB (R2)  DIP-7184-4HD  DIVAR IP 7000 2U 8X3TB (R2)  DIP-7184-8HD  DIVAR IP 7000 2U 8X4TB (R2)  DIP-71F0-00N  DIVAR IP 7000 3U W/O HDD (R2)  DIP-71F3-16HD  DIVAR IP 7000 3U 16X3TB (R2)  DIP-6704-HD 4000GB HDD DIVAR IP 6000/7000    For recovery of DIVAR IP 6000 R2 or DIVAR IP 7000 R2 one should use only the DVD provided with the particular device. Do not use the DVD for recovery if you are not sure that it is the one delivered with the system. In case the DVD is lost or damaged request the respective ISO image from Bosch Technical Support.  Solution:  Request the ISO image from Bosch Technical Support:   Provide the Serial Number of the device Issue description: What is the reason for the recovery Why it is not possible to use the recovery DVD   Note: This article will guide you through the recovery steps of a DIP:  TSG: Rebuild broken OS RAiD on DIVAR IP 6000, DIVAR IP 6000 R2, DIVAR IP 7000, DIVAR IP 7000 R2
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    100% helpful (1/1)
    ‎04-29-2021 11:09 AM
    This Video should help you to understand, what calibration means, why and when to calibrate the cameras.
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    100% helpful (1/1)
    ‎07-28-2021 02:05 PM
    Relates to:   IP Storage/PC HW - DIVAR IP 6000 R2 and DIVAR IP 7000 R2 Both DIVAR IP units running the BIOS from American Megatrends Inc. (A.M.I) There are   PRE   BOOT   or   POST   BOOT   beeps. Please see the following Acoustic Error Codes.
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    100% helpful (1/1)
    ‎11-19-2021 09:25 AM
    This article describes how to set LUNs on a target to Read Only via Configuration Manager.
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    2 weeks ago
    Find out what to do if a fter connecting to Bosch Remote Portal using the Bosch Configuration Manager, the IP cameras are showing a red locked icon
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    2 weeks ago
    This article explains how you can configure the iSCSI ports of your DSA E2800 dual or single controller and afterwards configure it in BVMS Configuration Client.
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    Wednesday
    This article describes how can you check the status of your SMA for BVMS 11.x via Remote Portal.
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    100% helpful (3/3)
    ‎02-09-2022 03:30 PM
    This articls provides the steps to update a DIVAR IP system. The firmware version 3.180.05-1562 can be used with the LSI MegaRAID Controller. 
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    100% helpful (1/1)
    2 weeks ago
    Prior to receiving any type of support, the customer needs to be informed that he/she must have a valid SMA (Software Maintenance Agreement)
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    3 weeks ago
    This article helps you to find a solution for your MIC IP ultra 7100i (CPP 7.3 ) when front end is not available after FW upgrade from 7.62.0005 to 7.70.0126
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    3 weeks ago
    Follow these instructions from this article if the ‘error code=1’ appears in Configuration Client - License Manager during the license activation process.
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    3 weeks ago
    The purpose of this article is to provide the step-by-step process of adding drives to a DIVAR IP 7000 R1 (DIP-7080-00N) Recording appliance and configure initial RAID setup on it.
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    3 weeks ago
    This article explains what can you do when ‘Authentication failed’ message occurs when accessing VSG in BVMS v11.0
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    4 weeks ago
    Central Technical Support team may ask you to provide them with the logs from VIDEOJET decoder 7000 (VJD-7513). Follow this article and find out how to do this!
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    4 weeks ago
    This article describes how you can remove the existing BVMS or BVMS viewer configuration and generate a fresh configuration again in a situation the customer/installer is unable to remember the Admin login credential to the BVMS/ BVMS viewer.
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    4 weeks ago
    Follow the steps below from this article to collect the configuration data file and the maintenance log file that might be requested by Central Technical Support team for troubleshoot & support purposes.  
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    100% helpful (1/1)
    ‎08-13-2021 01:03 PM
    In this article we cover the following basic questions: How to Factory Default a NetApp E-Series unit by using BOSCH tools and NetApp WEB GUI? How to download the NetApp Support Bundle of a reachable online NetApp Storage Array
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