Security: Video

VIDEOJET decoder 3000 is only capable of decoding H.264 video.

When logging into BVMS Operator Client, there is an alarm showing up: “System Error - Server alarm queue capacity reached”. Find out from this article what could be the cause and how to solve this.

You can lock the control of a PTZ camera for other users. A user with a higher priority can take over the control and lock the camera control. A timeout can be configured for this explicit PTZ locking. If you only take over the control without manually locking it before, the control is locked for the user with lower priority for 5 seconds.

The alarms appear, the forensic search is working fine, but the yellow lines don’t appear on the recording line/ timeline. What to do to display the yellow lines in timeline?

Both RJ45 and M12 plug connectors are available with IEC 11801:2002 Cat5 compliance. This further simplifies the concurrent use of both connector types within a single system.

If you would like to exclude certain Events and Alarms from being written in the BVMS logbook you do have the option to exclude such information.  

This FAQ article will answer to the question of possibility to upgrade an existing BVMS Pro system to a BVMS Enterprise system

Find out from this article what to do when the Decoder VJD-7513 with FW 10.31.0005 is displayed in BVMS but: First monitor connected on HDMI to HDMI on monitor shows images. Second monitor connected via a USB-C-to-DP cable to the DP port on the monitor shows no output on the second monitor.

This article explains what to do when a black image occurs during the selection/ switching between Streams or by selecting the recorded videos (locally) when accessing Camera Trainer in Configuration Manager.

The upgrade up to and including BVMS 11.1.1 should be done by using DIVAR IP Software Center packages. Upgrade from Software Center to DIVAR IP System Manager is required to further upgrade to BVMS 12.0.0 and higher using System Manager packages.

Use the Microsoft Event Logging! When an error occurs, you can use the event log to help determine what conditions caused the error and identify the context in which it occurred.

After a power outage/ reboot, all PTZ cameras will get back to their zero-point (home) position. If your PTZ camera was installed looking at a wall, in case of a power outage it will return to its home position where its image is pointing at the wall.

When entering in BVMS Operator Client, the camera's image is black and only Transcoding option is available for streams (no stream 1 or 2 , or image pane optimized) Desired result: See the camera's live image

“Error message” occurs while trying to upgrade the Firmware of VJD-7513 from firmware version 9.51 to 10.23. Configuration Manager 7.61 is used.

The RCP documentation can be found in the Firmware .zip file on the product page.

Find out from this article if is it possible to get a raw video stream from a Bosch camera

The IEEE standards in computer networks ensure communication between various devices; it also helps to make sure that the network service, i.e., the Internet and its related technologies, must follow a set of guidelines and practices so that all the networking devices can communicate and work smoothly. Depending on the camera model, the PoE IEEE standard used could be different. 

Due to the product design, the configuration of the NIR-50850-MRP (IP IR Illuminator 5000 MRP) is done only in the web browser. Also, this article contains a short explanation about how to setup the NIR-50850-MRP (IP IR Illuminator 5000 MRP).

Find out from this article how many cameras can be opened before the workstation is overloaded.

This article explains how to avoid black lines appearing in the live view of Bosch cameras.