Security: Video

This article shows step by step how to call a FLEXIDOME IP panoramic 5000 camera preposition in Operator Client. 

This article presents causes and solution regarding NTCIP control of Auto focus, Auto iris and wiper functions.

ONVIF control of the thermal DZ was never planned for the MIC-9000i in the launch of the product. However, you can get the Pan and Tilt via ONVIF Device Manager to work by enabling the PTZ configuration of the stream. 

This step-by-step guide helps you to find how you can configure the email settings for Sony cameras

BVMS Desktop screen (BVMS Kiosk screen) has several customization possibilities for introducing a company logo picture and a custom text, as well as selecting if an application icon will appear on the screen or not.  Follow this article to see the guidance on how to make these customizations.

Check this article to learn about what to do when a FLEXIDOME multi 7000i (IR) or FLEXIDOME panoramic 5100i (IR) does not boot up or is unresponsive.

This article presents the considerations that should be taken into account when using the conduit adapter NDA-3080-CND for installation: For protection against water ingress we recommend to avoid top entry for the conduit adapter and use the side and bottom entry position Mark the position of the hole of the surface Drill the hole with the appropriate diameter drill Install a plug in the hole Put the cable through the hole of the conduit plate Attach the conduit plate with the conduit plate adapter to the surface Install the conduit cover on the conduit plate. Tighten the two screws with the TR15 Allen key

Find out from this article what should be done when the MIC IP STARLIGHT 7100I cameras pan but do not tilt

This article describes what shoud be done to achieve an Optical Zoom for FLEXIDOME IP 3000i IR camera.

This article presents what should be checked when the Sever State is Disconnected in Logical Tree from BVMS Operator Client.

Once installed and licensed, an application can also be uninstalled from the camera. In this case, the license is being returned to the license pool. It can then be installed on another device. Please note: no return option is possible for the *complete offline use case.

This article explains what to do if buttons are not visible in Bosch Intelligent Insights

To get multiple events in one alarm, please enable Event Batching in the related Service.

All multitenant cloud instance migrate to under SingleKey ID (SKID) access management. This means: - One single email/password for login all integrated applications - One digital id for your users - All existed email migrate under single Key id - If you have same email address for system users and company user, it will migrate as system user

Starting with firmware 6.51.0026, clearing passwords was changed to only reset service user level password.

This article outlines the required license for operating a Bosch Forensic Search within the Genetec Security Center.

This article presents which are  the supported Bosch extensions with the Forensic Search.

The MG Camera Name and Number Setting (BVMS Configuration Client, under MG Camera Settings) was not designed for BVMS Operator Client cameo, but in fact for the CPP-Enc type of decoder like VJD-3000.

If you were asked by the Central Technical Support team to provide them with the Sensor readings picture during the troubleshooting process of your device, please follow the steps from this article

According to the release note of the Video Security Client (page 3), you will notice that it is specified that the export of the mp4 video using the Video Security App on iOS or Android device is not possible, while for PC should work without issues.