Bosch Building Technologies

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    ‎02-22-2023 01:48 PM
    If  ‘Calibration upload to camera failed’ for CPP7.3 & CPP13 Bosch cameras please follow the below steps: Upgrade Configuration Manager to version 7.61. This must be used in combination with CPP13 Firmware 8.45 or later  
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    ‎09-25-2023 08:53 AM
    Find out from this article where you can find the sample audio files for the cameras added in the Alarm Management for the "Play audio on device" Action.
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    ‎03-29-2024 01:15 PM
    This article explains the most common way of gathering logs from a SONY camera.
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    ‎03-01-2024 01:58 PM
    This article informs you about the way of working of the Central Technical Support when you contact them regarding your faulty  Bosch Security Systems device. 
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    ‎07-17-2023 11:13 AM
    “Error message” occurs while trying to upgrade the Firmware of VJD-7513 from firmware version 9.51 to 10.23. Configuration Manager 7.61 is used.
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    ‎05-23-2022 11:08 AM
    Find out from this article the compatibility status between Microsoft Windows 10 Enterprise LTC and Bosch Intelligent Insights
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    ‎03-07-2022 01:10 PM
    According to the Release Letter for V3.1.1 and V.3.2.0 - "SNMP- No traps are launched for HDD status changes and recording stops"
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    ‎03-18-2022 04:49 PM
    To get multiple events in one alarm, please enable Event Batching in the related Service.
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    ‎11-10-2022 12:27 PM
    This article presents causes and solution regarding NTCIP control of Auto focus, Auto iris and wiper functions.
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    ‎05-20-2022 12:05 PM
    This step-by-step guide helps you to find how you can configure the email settings for Sony cameras
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    ‎09-29-2023 04:50 PM
    Check this article and see how to solve if the cameras in Alarm Management cannot use services activated in Remote Portal. 
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    ‎07-18-2023 09:35 AM
    The maximum resolution of 5.3 MP can only be achieved with H.264 encoding
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    ‎01-03-2023 03:03 PM
    Find out from this article what can you do if the Windows product key cannot be activated on your DIVAR IP and if this message was displayed: "This key didn't work, please check it and try again, or try a different key."
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    ‎03-30-2023 03:30 PM
    If the administrator account (which was originally created when initial setup wizard was run) has been deleted locally and another new administrator account was created, then it is not possible to create user via web. Only locally is possible, as the application is still looking for the original admin account.
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    ‎04-27-2023 08:07 AM
    Using the camera's Dropbox account when doing an export from the VSC app is not possible anymore with the newest version of FW.
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    ‎04-11-2024 12:41 PM
    This article explains what to do if buttons are not visible in Bosch Intelligent Insights
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    ‎03-15-2023 11:34 AM
    If you want to be able to replay the recording for the complete retention time, you should use VRM replay. VRM should be accessible and added to the VSC
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    ‎05-04-2023 03:31 PM
    According to the release note of the Video Security Client (page 3), you will notice that it is specified that the export of the mp4 video using the Video Security App on iOS or Android device is not possible, while for PC should work without issues.
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    Subscribe directly to this article (Option 1) or to the firmware_release_notification label (Option 2) and you will receive a notification in your inbox every time when a new Firmware is released and added to the list within this article.
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    ‎08-02-2023 09:57 AM
    This article presents the considerations that should be taken into account when using the conduit adapter NDA-3080-CND for installation: For protection against water ingress we recommend to avoid top entry for the conduit adapter and use the side and bottom entry position Mark the position of the hole of the surface Drill the hole with the appropriate diameter drill Install a plug in the hole Put the cable through the hole of the conduit plate Attach the conduit plate with the conduit plate adapter to the surface Install the conduit cover on the conduit plate. Tighten the two screws with the TR15 Allen key
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