Bosch Building Technologies

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    ‎04-19-2023 12:27 PM
    When you are using letters in German language like ü, ö, ä for setting the password, the DIVAR doesn't take them into consideration and you will not be able to access your DIVAR. Therefore, please avoid using German letters when setting a password on your DIVAR Analog 3000.  
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    ‎04-19-2023 12:21 PM
    If you will try to use these languages as name stamp for Bosch cameras, it will display squares or not the word/s itself at all. This is not a bug or a fault, Hebrew & Thai characters are not available for the on-screen display.
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    Friday
    There might be problems when you are trying to use the Forensic search function for FLEXIDOME Multi 7000i cameras (FW 8.71.0066) after upgrading from BVMS 10.1 to BVMS 11.1.1.65. The message is saying that “Forensic search must be configured for this workstation”
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    ‎04-12-2023 05:16 PM
    By design, the Dual-Recording feature is specific only in Bosch Cameras. 3rd party cameras are integrated into Bosch Systems like BVMS-VRM via our Video Streaming Gateway (VSG)
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    100% helpful (1/1)
    ‎04-12-2023 02:30 PM
    This article provides causes and solutions regarding Netapp E2800 periodically disconnections.
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    ‎04-12-2023 01:58 PM
    This article provides an ansswer if can I create an Intelligent Insights report containing hourly data for every day.
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    ‎06-07-2023 11:03 AM
    This message may occur due to the conflict between the Device access option set for your Videojet and the Security option set in Configuration Manager.
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    ‎02-12-2024 01:21 PM
    This article provides an answer regarding what to do in case if a  colleague from the same company claimed a license with a wrong Remote Portal account.
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    ‎04-05-2023 11:09 AM
    In this article can be found the solution regarding the black image of the ONVIF camera added in VSG in BVMS Operator Client.
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    ‎04-05-2023 10:54 AM
    This article provides causes and solutions regarding  the date and time indication inside the Image Panes  which are not visible in BVMS Operator Client.  
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    ‎04-05-2023 10:30 AM
    This article provides solution regarding 3rd party camera which is  added in VSG and is not displayed in the Device Tree from BVMS Configuration Client.
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    100% helpful (1/1)
    2 weeks ago
    This article lists the scenarios in which technical support normally request dump file from a BVMS system.
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    ‎03-29-2023 10:43 AM
    This article shows from where can I find my Bosch Remote Portal ID.
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    ‎03-30-2023 08:53 AM
    Since VRM 4.10, we have reintroduced the Live & Replay pages in the VRM web GUI.
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    ‎02-08-2024 09:34 AM
    "An unexpcted error occured. Press F5 to go back to the operation mode selection page and retry. If the issue persist, contact technical support." Windows Server 2022, which is running on these machines is trying to contact their server, which in some cases (still being investigated why) is failing.  
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    ‎03-23-2023 01:42 PM
    This article presents how to find the Intelligent Insights version installed on my unit.  
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    ‎03-22-2023 04:05 PM
    If for any reason, later on the DIVAR IP needs to be removed from Bosch Remote Portal connected via System Manager, follow the steps from this article.
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    ‎03-22-2023 03:55 PM
    This article shows the blueprints for the three operation modes that the DIVAR IP supports, combined with Remote System Management. They show the capabilities and limitations of Remote System Management in each of the modes.
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    ‎02-12-2024 01:17 PM
    Health monitoring with Remote System Management is very easy, as in one page you have an overview of the state of all DIVAR IPs connected to your Remote Portal and then, drilling down a level, you have an instant overview of the state of the cameras connected to the selected DIVAR IP. A service is available to setup health alerts for devices via email, so you are informed when any emergencies pop up.
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    100% helpful (1/1)
    2 weeks ago
    Bosch's Remote System Management service allows you to leverage the power of the Internet of Things (IoT) to provide secure, transparent, and cost-effective asset management throughout the lifecycle of a video system. This service enables end users, system integrators and installers to perform inventory and update management, as well as health monitoring tasks for an entire Bosch video system (DIVAR IP + BVMS + cameras) from one centralized Remote Portal platform.
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