Bosch Building Technologies

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    ‎11-28-2023 02:58 PM
    When integrating Intelligent Insights with a self-signed certificate, the BVMS operator client always shows an error message when opening a widget in the BVMS operator client image pane. Find out from this article how to solve this behavior!
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    100% helpful (1/1)
    ‎11-27-2023 01:57 PM
    Network switch has port security on and shuts down a NetApp iSCSI data port (e.g. CH3). This article is only relevant in aspects of network security / port security where MAC addresses are analysed. Some network security applications are capable of sniffing network packets thoroughly enough to pick up MAC addresses on E-Series Controller ports that are not seen in the Storage Array Profile data.
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    100% helpful (3/3)
    ‎11-27-2023 10:00 AM
    When you request to reset the DIVAR password, the Central Technical Support team provides you with the unlock codes. The unlock codes received from the CTS are valid only for 1 Day. Moreover, please make sure that the date displayed on the Live monitor matches the date you requested the password reset.
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    ‎11-27-2023 09:44 AM
    If you forgot the password of your Bosch IP recorder and you want to reset its password, the Central Technical Support Team can help you.
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    50% helpful (1/2)
    ‎11-24-2023 03:34 PM
    If you have CPP4 cameras with 6.11 firmware (FW) version and you need to upgrade them to the latest version, normally you have to upgrade to an intermediate firmware version first. But where you can find this firmware ?
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    ‎11-24-2023 01:53 PM
    This article will help you to go directly to the technical articles related to a specific model of DIVAR IP, by using labels. Each Knowledge Base article contains relevant labels that relate to the DIVAR IP model for which you are searching for an article.
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    ‎11-24-2023 01:28 PM
    Find out from this article if there are restrictions of VRM Configuration utility pre-installed on DLA
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    ‎11-24-2023 01:16 PM
    If WebRTC doesn’t work for you, follow this article to locate the reason:
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    100% helpful (2/2)
    ‎11-24-2023 11:58 AM
    This script will make your encoder to toggle relay 1 only when IVA rule #1 alarm is active.
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    ‎11-23-2023 12:10 PM
    If you want to reinstall your unit with unconfigured HDDs and the RAID is not created yet, follow the steps from this article.
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    ‎11-23-2023 11:26 AM
    MegaRAID Storage Manager software automatically rebuilds the RAID 5 on a DIVAR IP unit without data loss. The rebuild is a fully automatic process, so it is not necessary to issue a Rebuild command. You can also monitor the progress of drive rebuilds. Once the chassis was replaced and the drives were mounted in drive carriers, follow this step-by-step guide in order to rebuild RAID 5 on a DIVAR IP.
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    ‎11-22-2023 11:18 AM
    This article contains information if the Common Product Platforms CPP-ENC, CPP3 and CPP4 are affected or not  by the Meltdown and Spectre vulnerabilities.
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    ‎11-22-2023 10:12 AM
    By extracting the playback in the MOV or MP4 format using BVMS Operator Client, the video is split into multiple files and not in a single file/ segment. This behavior became visible after upgrading BVMS to version 11.1.1.65.
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    ‎11-21-2023 02:30 PM
    If you want to disable the digital zoom or to limit the maximum zoom-in of the AUTODOME IP starlight 5100i IR camera, you can do that by using the AUX Command 80 (OFF).
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    ‎11-17-2023 02:00 PM
    This article guides you to easily find the connector’s pinout of FLEXIDOME Panoramic 5100i IR camera
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    100% helpful (1/1)
    ‎11-16-2023 12:50 PM
    Follow these instructions from this article if the ‘error code=1’ appears in Configuration Client - License Manager during the license activation process.
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    ‎11-16-2023 09:15 AM
    Port 3260 is used on iSCSI ports. Control-ports require 2463, 50889, 161, 162, 80 and 443 to be accessible.
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    ‎11-10-2023 12:59 PM
    The MegaRAID controller will automatically detect if a disk has errors causing the RAID volume to be degraded. An error message will appear on the desktop of that system. The system will also generate a beeping sound indicating it needs attention:
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    100% helpful (1/1)
    ‎11-10-2023 12:47 PM
    This article describes all the steps that will help you to create LUNs after RAID failure.
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    ‎11-10-2023 09:30 AM
    The audio file can be played using the RCP+ command CONF_AUDIO_OUTPUT (0x09b9), payload=4 (Sample), which can of course also be sent to the device itself using ATSL scripting.
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