Bosch Building Technologies

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    100% helpful (1/1)
    ‎08-04-2022 11:39 AM
    With fw7.70 a new feature was introduced that allows you to tune the scene for Day and Night separately using 2 custom scene modes. This article explains how to switch the scene modes Custom mode#1 & Custom mode#2 based on Day or Night for Bosch cameras
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    ‎06-07-2023 04:07 PM
    Follow this article if you would like to optimize the image quality of your AUTODOME IP 5100i camera
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    ‎01-13-2023 01:14 PM
    This article provides an answer if can the Operating System of a DIVAR IP Series be upgraded.
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    100% helpful (1/1)
    ‎12-13-2023 03:15 PM
    Maintaining the highest level of data security requires continuous improvements in all the system components - including software and device firmware. Recent changes in the camera firmware are focused on improving the security level overall.
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    ‎01-09-2023 04:15 PM
    Is there a way to request for the panoramic camera de-warped snapshot via URL?
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    ‎12-13-2022 02:26 PM
    Can I display more than 1 camera on a single Monitor of Decoder VJD-7513 in BVMS 11.0 when an alarm is triggered?   System Overview: BVMS 11 1 monitor connected to 1 x VJD-7513 that is part of a Monitor Group The monitor has a layout consisting of several image panes Desired status: when an alarm is triggered → pop up the image of the 4 cameras on the same decoder monitor
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    ‎11-16-2023 12:50 PM
    Follow these instructions from this article if the ‘error code=1’ appears in Configuration Client - License Manager during the license activation process.
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    ‎11-23-2023 12:10 PM
    If you want to reinstall your unit with unconfigured HDDs and the RAID is not created yet, follow the steps from this article.
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    ‎06-14-2023 11:13 AM
    This article explains the meaning of each color on the Playback timeline in BVMS Operator Client.
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    ‎05-31-2023 08:35 AM
    The DIVAR Mobile Viewer App allows you to receive real-time notifications for various alarm events from your DIVAR IP system. This article is a step-by-step guide meant to show you how to activate alarm push notification in DIVAR Mobile Viewer App (Android).
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    ‎10-12-2023 10:56 AM
    DIP serial number can be found in 2 ways. IPMI information cannot be found within the software and is provided on the device itself. It can be found next to the BMC/IPMI port on the back of the device.
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    ‎04-26-2023 04:27 PM
    "Error occurred when creating docker virtual machine. Refer to log for more info." Find out our recommendations from this article if  this message occurs
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    ‎02-21-2023 11:07 AM
    The red x  indicates that the password of the camera is not set in your DIVAR and you will be not able to see the camera’s image.
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    ‎01-13-2023 04:13 PM
    Essential Video Analytics (VCA) does not work as soon as the image is rotated to 90 degrees (under Initialization) and the camera is restarted. Additionally, the movements or objects are not recognized. As soon as you set "Rotate image" to 0 degrees and set it back to 90 degrees, motion detection via Essential Video Analytics suddenly works again.
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    ‎08-21-2023 03:55 PM
    This article presents where are the Transcoder Log settings and how to enable them for log collection.  
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    ‎08-22-2022 08:38 AM
    In this article you will find out where you can find the POST snooping code of your DIVAR IP R2
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    ‎04-01-2024 03:02 PM
    Follow the steps below from this article to collect the configuration data file and the maintenance log file that might be requested by Central Technical Support team for troubleshoot & support purposes.  
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    ‎05-20-2022 12:49 PM
    This article gives you few tips to find out why the RealShot Manager does not communicate correctly
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    ‎05-16-2023 03:59 PM
    One of the possible traps  that DIVAR IP hybrid/network can send is HDD_STATUS_CHANGE. The HDD_STATUS_CHANGE is triggered when the status of the Hard Disk changes. 
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    ‎11-17-2022 12:13 PM
    When login Remote Portal in Configuration Manager v7.20.0067, the following error message is displayed "The remote name could not be resolved: api.remote.boschsecurity.com"
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