Bosch Building Technologies

    Showing results for 
    Search instead for 
    Did you mean: 

    How to replace defective drive, rebuild RAID, create new iSCSI target, VHD and LUNs for DIP 7000 R2?

    100% helpful (1/1)

    The purpose of this article is to provide the step-by-step process for replacing defective drive, rebuild RAID, create new iSCSI target, VHD and LUNs for DIP 7000 R2.


    Step-by-step guide:


    1. Disk fails


    Accessing MegaRAID Storage Manager After logging into the DIP7000, there is a shortcut on the desktop for the “MegaRAID Storage Manager” application.
    Double click the icon to access the application.
    This menu will list the IP address of the appliance. Select the IP address.



    2. Access the MegaRaid



    This will open a login menu. To access the controller, you must use the administrative credentials for the operating system.

    • User name: BVRAdmin
    • Password: WSS4Bosch


    3. MegaRaid Main Page




    4. Locate the failed drive


    When working with a DIP that is configured for RAID 5, the array itself can sustain a one drive failure and successfully recover with all data intact.
    While drives are hot swappable, the proper steps to replace a drive are:

    1. From the "Logical" tab menu, the failed drive can be identified by the red dot next to the drive icon.
    2. Once the drive has been identified, right click the icon and select "Mark Drive as Missing“

    This marks an offline/failed drive of a degraded array as missing in order to prepare the drive for replacement



    5. Confirm Offline


    You should receive a set of warnings. Select "Confirm and yes to both.



    Note: If during this process you receive "Alerts", select "Dismiss".


    6. Locate the defective drive


    To locate the correct drive for replacement, right click the drive's icon and select "Start Locating Drive".


    This will cause the drive's LED to flash




    7. Take the defective drive out


    The hard drives are mounted in hard drive carriers to simplify their installation and removal from the chassis.
    The unit features hot-swappable hard drives which can be removed without powering down the system

    1. Press the release button to the right of the hard drive carrier. This extends the hard drive carrier handle
    2. Use the handle to pull the drive out of the chassis



    8. Replace the defective drive


    3. Remove the screws securing the dummy drive to the hard drive carrier.
    4. Remove the defective drive from the hard drive carrier and place the hard drive carrier on a flat surface.



    5. Slide a new hard drive into the hard drive carrier with the printed circuit board side facing down.
    6. Align the mounting holes in both, the hard drive carrier and the hard drive.
    7. Secure the hard drive to the hard drive carrier using six screws


    9. Insert the replacement drive


    To install a hard drive into the bay:

    8. Push against the upper part of the hard drive handle.
    9. Push the hard drive horizontally into the hard drive bay, orienting the hard drive so that the release button is on the right.
    10. Push the hard drive carrier into the bay until the handle retracts and the hard drive clicks into the locked position.




    10. Rebuilding the RAID


    After removing the failed drive and physically installing the replacement, the newly inserted drive should automatically go into "Rebuild"
    The rebuild process may take several hours to finish.
    Rebuild times will vary based on several factors

    • Number of drives in the array
    • Amount of data to be rebuilt
    • iSCSI traffic to and from the DIP



    Two drives fail


    When working with a DIP that is configured for RAID 5 and that has suffered a two drive failure, all data that was contained on the virtual drive will be lost.

    The initial recovery steps for a two drive failure are similar to that of a one drive failure, but additional steps are required in order to make the DIP functional again.

    The controller's Virtual Drive is also in a failed state.
    This means the DIP's D:\is no longer present, and all iSCSI VHD’s are gone.



    Unconfigured Drives


    Mark all failed drives as missing as shown previously. This should move them from the Virtual Drive's "Drive Group" to "Unconfigured Devices"
    • Use the "Start Locating" sub menu
    • Physically remove the failed drives
    • Install replacement drives
    • Restart the DIP



    NOTE: Prior to the next step, power off and power the appliance back on. The LSI controller card does not contain a battery backup, and for this reason, keeps the last known good configuration in it's running memory. In some cases this can cause "false" restore states accentuated by windows file pointers. Recycling power ensures accurate readings.
    After the power has recycled, you will see the replacement drives "Unconfigured Good"


    Replace missing drives


    To add the new drives to the existing VD, right click each drive and select the "Replace Missing Drive" option


    Once selected, you will be asked for drive group assignment. The DIP should only have one drive group; select "OK"



    11. Make Drives online


    • After the replacement drives have been added to the Virtual Drive, right click each drive and select "Mark Drive Online“
    • After each drive has been selected, you will be prompted to confirm the addition
    • Check "Confirm" and select "Yes“
    • If you receive "Alerts while adding the drives, select "Dismiss"


    12. Add the RAID back to the system


    While the controller card Virtual Drive is now repaired, it is currently recognized by Windows as an "un-initialized" drive. To add the RAID array back to the system as the D:\
    • Open the Windows "Server Manager"
    • Select "File and Storage Services"
    • Select "Disks"



    13. Initialize as GPT Disk


    You should see in the "Disks" menu that the RAID Array is present but the partition is "Unknown“
    Right click the drive and select "Initialize". You will be prompted to confirm it as a GPT disk, select "Yes"




    14. Create New Volume

    The state of the drive should change to "GPT". Right click the drive and select "New Volume..." in order to format and assign the volume a drive letter



    After selecting "New Volume..." you will be presented with the "New Volume Wizard". On the introduction page, select "Next"



    Select Disk

    On the "Server and Disk" menu, highlight the newly initialized disk and the select "Next"



    Assign all storage

    On the "Size" menu, insure that the total available space is selected. Select "Next"



    Assign a drive letter

    On the "Drive Letter and Folder" menu, assign the appropriate drive letter. Select "Next"



    Format NTFS

    On the "File Systems Settings" leave the default settings of "NTFS" and "Default". Select "Next".



    Confirm Volume creation

    The "Confirmation" menu is a summary of the option you selected. Select "Create"



    Volume creation in progress

    The "Results" menu will show the "Volume" creation in progress.
    When the process is finished, close the wizard menu A "D:\" drive should ne be present in "My Computer"



    15. Start the iSCSI Target configuration and Create a new iSCSI target, VHD, LUN


    Now that the "Drive" is recognized, the iSCSI VHD’s need to be recreated and assigned to the iSCSI Software Target.

    From within the "Server Manager" menu, select the "iSCSI" menu


    In the iSCSI Virtual Disks menu it will show that "There are no iSCSI virtual disks".
    • Select the "To create....." hyperlink



    This will open the "New iSCSI Virtual Disk Wizard".
    Either a "Volume" can be specified or a path can be typed. If typing a specific path: D:\LUNID.VHD
    LUN ID will be incremental based on the LUN created: LUN0 , LUN1 etc.
    Select "Next"



    The "iSCSI Virtual Disk Name" menu will ask for a VHD name.
    Enter the Lun name, example "LUN1". Select "Next"



    Size matters! The "iSCSI Virtual Disk Size" menu will require the size to be entered:

    • LUNs should be sized at between 1.8 and 1.9 TB
    • Select "Fixed Size"
    • Select "Next"


    The "iSCSI Target" menu allows you to select the "iSCSI Target" that the VHD will be assigned to.

    Select "TGO" and then select "Next".



    The "Confirmation" menu is a summary of the option you selected.
    Select "Create“



    Repeat VHD and LUN creation

    The iSCSI VHD creation must be repeated until all available disk space of the D:\ has been allocated to the iSCSI Target. As you create VHDs, they will appear in the "Virtual Disks" menu.



    Format the LUN’s

    After all VHDs (LUNs) have been created, the iSCSI target will need to be rescanned by VRM in BVMS.

    After the target has successfully updated, the LUNs will need to be formatted in "VRM format"



    After formatting is complete, utilize the VRM Monitor Page to verify that all video devices have received new spans and are recording.

    Version history
    Last update:
    ‎08-23-2021 12:58 PM
    Updated by: