Bosch Building Technologies

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    100% helpful (1/1)
    ‎05-02-2023 11:22 AM
    “Server is not online” message is displayed when accessing BVMS Operator Client. After clicking OK, the Operator Client is opening in a loop and never stops. What should you do?
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    ‎04-27-2023 12:45 PM
    For all ONVIF, RTSP and JPEG cameras we only support one live stream, and for ONVIF you can only select which profile to use for this one live stream. 
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    ‎04-27-2023 08:07 AM
    Using the camera's Dropbox account when doing an export from the VSC app is not possible anymore with the newest version of FW.
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    ‎04-26-2023 04:27 PM
    "Error occurred when creating docker virtual machine. Refer to log for more info." Find out our recommendations from this article if  this message occurs
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    ‎04-26-2023 08:13 AM
    The attached documents show the different design options that are available when designing a BVMS system. For BVMS 10.1, we have extended the blueprints with Person Identification, the Access Management System, and updated the Enterprise overview.
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    ‎04-24-2023 09:04 AM
    By setting a low Frame rate and a long GOP, this affects the replay.  On the flip side high frame rate and short GOP can show pulsing Live video: 30 FPS @ GOP 10 = 3 I-Frames per sec (the video could appear pulsing; the Monitor refresh rate could also play a role here)
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    0% helpful (0/1)
    ‎04-20-2023 03:49 PM
    Welcome to the 3.3 release of Video Security for Windows, Android and iOS. There are new features and bug fixes in this release, some of the highlights are described in this article!
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    100% helpful (1/1)
    ‎04-20-2023 02:55 PM
    Port Mapping Table dialog box displays the port mapping for the IP addresses of the configured devices in your BVMS. Be aware that this option was removed starting with BVMS 11.1
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    ‎04-20-2023 01:36 PM
    BVMS OPC server restricts the use of some symbols in the camera names
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    ‎04-19-2023 12:27 PM
    When you are using letters in German language like ü, ö, ä for setting the password, the DIVAR doesn't take them into consideration and you will not be able to access your DIVAR. Therefore, please avoid using German letters when setting a password on your DIVAR Analog 3000.  
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    ‎04-19-2023 12:21 PM
    If you will try to use these languages as name stamp for Bosch cameras, it will display squares or not the word/s itself at all. This is not a bug or a fault, Hebrew & Thai characters are not available for the on-screen display.
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    ‎04-12-2023 05:16 PM
    By design, the Dual-Recording feature is specific only in Bosch Cameras. 3rd party cameras are integrated into Bosch Systems like BVMS-VRM via our Video Streaming Gateway (VSG)
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    ‎04-12-2023 01:58 PM
    This article provides an ansswer if can I create an Intelligent Insights report containing hourly data for every day.
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    100% helpful (1/1)
    ‎04-07-2023 04:00 PM
    .NET Framework is the original implementation of .NET. It supports running websites, services, desktop apps, and more on Windows. The system requirements for Configuration Manager state .NET 4.7.2 as necessary to be installed. Configuration Manager v7.30 installation package does not provide .NET Framework 4.7.2.
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    ‎04-07-2023 01:18 PM
    This FAQ article explains whether it is possible to activate and use Alarm Out 1 or 2 via DIVAR Mobile Viewer App. One of the tests performed by Central Technical Support Team was on a DIVAR Hybrid 5000 with 6 outputs and they have used the latest firmware versions on DIVAR and cameras, so make sure you do the same.
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    ‎03-31-2023 10:11 AM
    Answer This guide is meant to explain how you can find the connection state events of a camera in Operator Client - Bosch Video Management System.
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    ‎03-30-2023 04:35 PM
    HD Decoders are not downgrade-able lower than the factory default version. All Video Management Systems should not have issues with newer Firmware. All their implemented functions should work.
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    ‎03-30-2023 03:30 PM
    If the administrator account (which was originally created when initial setup wizard was run) has been deleted locally and another new administrator account was created, then it is not possible to create user via web. Only locally is possible, as the application is still looking for the original admin account.
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    ‎03-30-2023 03:07 PM
    Follow this article to find out what you should check and do if your 3rd party camera is flashing between image and Bosch logo in Operator Client
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    ‎03-29-2023 11:09 AM
    It is only possible to configure a single time server per BVMS system to be used as time source for the VRM encoders.
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