Security: Video

When smoke or fire is been detected, AVIOTEC will sent a Smoke/Fire event to the Alarm Management and at the same time trigger it’s output.  Using this output status, we are able to trigger the Alarm Management.

This article contains all the steps to set up a Video Verification service (triggered by intrusion panel) in Bosch Alarm Management.

The Smart Notification service lets your end-customer easily keep track of business operations. Detection, notification and storage of events like warehouse access, POS transactions or goods delivery enable efficient monitoring and resolution of critical events for the business owner. Please follow below steps to set up a Smart Notification service.

Check if your system is performing correctly! The VRM Monitor is one of the best options to check if the system is recording correctly, providing a quick overview as well as detailed information about all the cameras and storage added to VRM. In this article you are going to see how to access VRM Monitor from Bosch Video Management System (BVMS) Configuration Client. Furthermore, you will find here some useful information about each section on the Dashboard page.

This article presents the steps to easily install the Forensic Search Plugin.

This article describes how to change the communication ports that are used by the Bosch Forensic Search inside a Genetec installation. The default communication port between the Bosch server components is 5051. It may happen that this port is already in use by another process and hence the setting needs to be changed. Such a situation would be exposed to the user as a 'Server error' when trying to execute a search and a log entry would be created, indicating the the FSS validation is not possible.

This article is a step-by-step guide about Video View License activation process.

  Important note Currently, the VRM is itself very seldom used in combination with Genetec. Starting with 2022, Genetec developed a new driver for Bosch cameras “Hybrid driver for CPP13/14+”. With this, the VRM is not considered anymore. With the old “Legacy (CPP7.3 and older) the VRM is still supported.      Related Products: VRM, Genetec Security Center Overview: It is possible to use VRM free of charge (no extra VRM license is required) within Genetec Security Center. Genetec is sending encrypted secret to the VRM server with the number of the licensed channels. When VRM receives and validates this, it can be used for that number of channels for 24 h. A periodic license update is send by Genetec, so the VRM licensing is guaranteed as long as it is used with Genetec Security Center. Default settings, if not extra configuration is needed or done. -License for 1000 Cameras - License update is done every hour   How to license more than 1000 cameras or change the license update period for VRM within Genetec Security Center: Open the Config Tool and Launch a Video Task Select the Archiver Go to the Resource Tab and click on Extensions From the Tab Installed extensions select Bosch. In the Tab VRM add a new VRM and/or select already configured VRM. Click on Advanced settings and add the following parameters If you need to license the system with more than the default 1000 licenses – create the parameter with Name VrmLicenseRequestCount and as value put the required number of licenses. The parameter name is case sensitive If you need to change the duration of the period between each license request (there is always one license request when the archiver starts) – create the parameter with Name VrmLicenseRequestPeriod. The duration of the period is in milliseconds. The default value is one hour. If the value is set to 0, the license request are disabled. The parameter name is case sensitive     Press Enter to confirm the entry and then Close Press Apply and then OK. At the webpage of the VRM one can check if the number of licenses is changed. If you would like to know how to replay the recordings from a Bosch camera managed by Bosch Video Recording Manager (VRM) in Genetec Security Center software, please follow this video: How to use VRM recording in Genetec Security Center   Note:  To support customer needs and to leverage the most important features of Bosch cameras (like data security, Video Analytics, and intelligent bitrate management), the agreed focus of Bosch and Genetec is on the Genetec Archiver Recording Solution. Current and future developments are focused on this recording solution and the VRM in Genetec will only be supported to maintain existing and upcoming projects where a VRM solution is selected. There will be no development of new features. In this maintenance mode, the following is possible: • Certification of new VRM versions (for projects)* • Certification of new DIVAR IP’s* *Requirement: stable API on VRM side Note: The VRM itself might offer more functionality not covered with the integration in Genetec.

DIVAR IP units can be upgraded to BVMS 11.0. Starting with BVMS 11.0, the BVMS licensing scheme also applies to the DIVAR IP units. This document describes which units you can upgrade to BVMS 11.0 and which licenses you have to order for a DIVAR IP unit!

Follow the instructions from this article and find out how you can activate a license on your Bosch camera.

Intelligent Video Analytics (IVA) Pro provides application-specific packages for building security and operations (IVA Pro Buildings), perimeter security (IVA Pro Perimeter), and traffic monitoring (IVA Pro Traffic). While some of the IVA Pro variants are included by default on supported cameras, others can be added via licenses. This article is dedicated to describing the license process in full.

Follow the steps from this article and find out how you can license BVMS Viewer v.11.0  or above for free.

Before asking for assistance, please collect and provide the Central Technical Support Team with the information from this article.

Intelligent Insights is a standalone product. The system can run as a standalone system and be accessed by operators via the web browser or the widgets can be integrated in a BVMS operator client.

This article describes how you can upgrade a BVMS license to a higher version via Bosch Remote Portal. ( eg. from BVMS 11.0  to BVMS 11.1.x )

This article describes how can you check the status of your SMA for BVMS version≥11.x via Remote Portal.

This article describes how can you check the status of your Software Maintenance Agreement (SMA) for Bosch Video Management System (BVMS)

This article explains how you can collect VRM logs in different versions of it

Central Support Team may ask you to provide them with the log files and configuration file of Intelligent Insights.This article explains you how and where you can get them.

This guide is meant to explain how to enable the appropriate debug commands for logging during random reboot situations, and which logging to collect for troubleshooting, as in general there are multiple triggers that can cause a device to reboot. The information gathered will help to analyze the root cause.  Please make sure that all of the logs collected cover the same time period.