Security: Video

When accessing the Operator Client from the Kiosk mode, the camera streams displayed on the cameos show a view that does not match the view from Operator Client running from desktop (Under the BVRAdmin account) or Remote Desktop.

This customer explains step by step what can be done when DIVAR IP 7000 server stopped recording suddenly and the Video Recording Manager service is not running.

This article explains how you can solve the situation when Config Client shows Access denied message under the Physical capacity field, when trying to access the DIP-7000 AIO.

BVMS Operator Client has live issues (black image, the app closes by itself, pixelation of images, same camera shown in multiple cameos although it was only selected once, hibernation/power saving, part of the tree view seen in the Image Panes area). Follow this article and find out how you can check the basics for BVMS Operator Client live issues

Network switch has port security on and shuts down a NetApp iSCSI data port (e.g. CH3). This article is only relevant in aspects of network security / port security where MAC addresses are analysed. Some network security applications are capable of sniffing network packets thoroughly enough to pick up MAC addresses on E-Series Controller ports that are not seen in the Storage Array Profile data.

This list contains information on what situations might happen if no Smart Notification reaches the mobile device and no event appears in the Site Monitor App's event list:

When camera is set to auto track (by web interface) to "auto"-> IVA is detecting an object but camera is not following. Auto tracking works and metadata is displayed only on a stored preposition.

One of the main bugfix reasons to use VRM 03.71.0029 is a fix in regards to correct display and replay of recorded clips in continuous and alarm recording mode.

How to detect in an easy and convenient way if the camera suffers from a failing shutter mechanism which can result in white or ghost images? This article helps you to identify if the camera possibly suffers from a random failing shutter which uses the FFC (Flat Field Correction) instead of waiting for the FFC taking place approx every ~10min, you can now fire it on command.

This article describes how to deploy Microsoft Security Updates on a BRS Appliance

Find out from this article what you should do to fix green Image panes in BVMS

If you want to control the camera from a DIVAR wired through a VJD 3000, you have to configure the VJD and the DIVAR as well. Below you will find the steps which will help you to set up your devices.

This article lists the initial troubleshooting steps for issues with ONVIF cameras, added to BVMS system as Live Only ONVIF cameras. The specific point in this scenario is VSG is not used.  

This article provides solutions regarding how to resolve SD Card Recording Issues with the MIC-7100i IP starlight and Inteox Cameras

The UDP tunneling cannot be configured on BRS. Network cards are grayed out.

This article provides a solution to the intermittent focus issues for MIC 7000i series and for the Optical video in the MIC 9000i

This article presents possible causes and solution regarding no recording for cameras added to VRM (DIP 7000AIO): ‘Unexpected error’ in BVMS Config Client

This article explains how you can prevent the privacy mask from moving down and up when zooming in and out for AUTODOME and MIC cameras.

This article provides causes and solutions regarding the error code 49 Invalid Credentials when trying to login to LSA management software.

This article provides a  solution  in case of memory leak on a Divar IP 7000 R2 triggered by Catalyst Control Center.