Bosch Building Technologies

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    a week ago
    Check this article to learn about what to do when a FLEXIDOME multi 7000i (IR) or FLEXIDOME panoramic 5100i (IR) does not boot up or is unresponsive.
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    2 weeks ago
    MVS gets error message “Videoprovider not available” when trying to log on. Also, the BVMS Configuration Client shows the X mark on the MVS. What to do?
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    2 weeks ago
    If one of DIVARs IP 5000 AIO is selected on a user profile, the Operator Client opens the site and works fine. One message is displayed when two or more DIVARs are added into the same Enterprise system.   If you already have a DIP 5000 AIO into your Enterprise system and you want to add additional units but you receive the following message, you can solve this by using the steps below: "Server of configuration database is already in the server list. Remove either the server that is twice in the list or make sure that the configuration database is not cloned between servers."
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    3 weeks ago
    "An unexpcted error occured. Press F5 to go back to the operation mode selection page and retry. If the issue persist, contact technical support." Windows Server 2022, which is running on these machines is trying to contact their server, which in some cases (still being investigated why) is failing.  
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    3 weeks ago
    During the BVMS upgrade from v11.1.1 to v12.0 through System Manager v2.0 on the DIVAR IP 6000 AIO, the software file placed on an external drive is not visible to be installed. What could be the cause?
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    ‎01-16-2024 09:42 AM
    This is a comprehensive reference for diagnosing and resolving common issues with Infrared illuminators in security systems.
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    ‎12-19-2023 10:57 AM
    During the authentication process with Bosch cameras to a RADIUS server, the event “5400 Authentication failed” occurs. Find out from this article what you can do in this case.
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    ‎12-18-2023 09:20 AM
    Find out from here what to do if your FLEXIDOME Multi 7000i or FLEXIDOME Multi IR is coming offline sporadically/ disappears from the network
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    100% helpful (1/1)
    ‎12-13-2023 03:15 PM
    Maintaining the highest level of data security requires continuous improvements in all the system components - including software and device firmware. Recent changes in the camera firmware are focused on improving the security level overall.
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    ‎12-12-2023 01:41 PM
    When looking at the MQTT explorer, the naming of the counters is always as in the first camera, so always "Counter-1-1" and "Counter-1-2".
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    100% helpful (1/1)
    ‎11-29-2023 12:42 PM
    This article explains how to fix the behavior of MIC IP 7000i/9000i Bosch camera when is out of focus during a rapid zoom
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    ‎11-28-2023 02:58 PM
    When integrating Intelligent Insights with a self-signed certificate, the BVMS operator client always shows an error message when opening a widget in the BVMS operator client image pane. Find out from this article how to solve this behavior!
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    100% helpful (1/1)
    ‎11-27-2023 01:57 PM
    Network switch has port security on and shuts down a NetApp iSCSI data port (e.g. CH3). This article is only relevant in aspects of network security / port security where MAC addresses are analysed. Some network security applications are capable of sniffing network packets thoroughly enough to pick up MAC addresses on E-Series Controller ports that are not seen in the Storage Array Profile data.
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    ‎11-24-2023 01:12 PM
    This article helps you to find a solution for your MIC IP ultra 7100i (CPP 7.3 ) when front end is not available after FW upgrade from 7.62.0005 to 7.70.0126
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    ‎11-23-2023 12:10 PM
    If you want to reinstall your unit with unconfigured HDDs and the RAID is not created yet, follow the steps from this article.
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    ‎11-22-2023 10:12 AM
    By extracting the playback in the MOV or MP4 format using BVMS Operator Client, the video is split into multiple files and not in a single file/ segment. This behavior became visible after upgrading BVMS to version 11.1.1.65.
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    ‎11-02-2023 03:43 PM
    ⚠️ NOTE: This procedure is the same for all 2U and 3U systems and is also applicable for DIP 7000 AIO GEN3 , except 3108 FW might be different, depends on the exact model.
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    ‎10-27-2023 03:19 PM
    The Axis cameras can be added to the DIVAR Hybrid system and the Live view can be seen for a moment, but when going back to the settings to see the cameras, they are no longer available and the live view is also paused. What to do?
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    ‎10-18-2023 11:05 AM
    When trying to open the SuperDoctor app, the default browser opening is Internet Explorer and the login page is not showing up. "This site is not secure" message occurs and there is no possibility to continue to the localhost.
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    ‎10-13-2023 08:41 AM
    This article provides solution for Bosch PTZ camera & Genetec VMS when camera's image does not follow the correct field of view on the map.
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