Bosch Building Technologies

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    100% helpful (4/4)
    ‎08-15-2023 02:51 PM
    This article summarizes the BVMS design details, and serves as a guide to planning a BVMS system with Bosch cameras and storage. It focuses on BVMS combined with the VRM.
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    100% helpful (1/1)
    ‎08-02-2022 03:37 PM
    For VRM (Video Recording Manager) stand-alone Systems and Servers with VSG (Video Streaming Gateway) installed, it is strongly recommended to check for Microsoft OS updates before the VRM Master Installer is installed/updated.
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    ‎08-02-2022 03:29 PM
    The solution is via a workaround using an ATSL script in the encoder to re-set the COM port baud-rate upon a reboot/restart of the encoder (which should in normal practice not happen to often).
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    100% helpful (1/1)
    ‎02-20-2023 02:16 PM
    Possible causes and solution(s) Cameras which get connected from the customer's site to Bosch Remote Portal use an outgoing connection via TCP port 42000. Outgoing connections usually are not blocked by a router, however in a corporate network with proxy server, firewall, etc. involved, the IT department might open the needed ports. The troubleshooting steps below might help you to connect cameras to Bosch Remote Portal.   Known issues on camera commissioning In most cases when camera commissioning fails, the root cause is: No connection to Bosch Security Cloud from the customer’s site Blocked Internet connectivity (e.g. blocked ports by proxy or firewall) User belongs to more than one Company in Remote Portal The camera is already commissioned to a different cloud instance Known camera firmware issues Known camera date issue Further…  
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    ‎08-11-2021 10:19 AM
    When using the BVMS 9.0 installer on a Windows 10 "October 2018 update" machine (Build 1809) the SNMP services cannot be installed. Microsoft has changed the way the SNMP services are installed in Windows 10 "October 2018 update".
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    ‎06-16-2022 02:58 PM
    Follow this article and find out what to do if the Bosch VRM Monitor page does not open correctly, but instead displays an Error and the video is always Black.
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    ‎08-23-2022 02:52 PM
    As video surveillance use grows in commercial, government and private use cases, the need for low-cost storage at scale is growing rapidly. BVMS, Bosch cameras, HPE hardware and SUSE Enterprise Storage provide a platform that is an ideal target for recording these streams.
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    ‎08-29-2023 10:18 AM
    This article contains the LIF fie which will help you to activate the Activation Key from SLMS for BVMS Lite v10.0
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    ‎08-12-2022 10:49 AM
    This article helps you to activate the purchased licenses (MBV-XSITEPLU-100) if the unmanaged site expansion licenses were not introduced During the introduction of BVMS 10.0 (BVMS Plus)
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    ‎08-23-2023 12:28 PM
    Learn how to design a network on which BVMS can run comfortably.
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    100% helpful (2/2)
    ‎11-25-2021 02:59 PM
    Want to know how flexible BVMS can assign streaming profiles to cameras?
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    67% helpful (2/3)
    ‎08-03-2022 11:28 AM
    This troubleshooting guide, will guide you through the recovery steps of a DIVAR IP 6000 or 7000, DIVAR IP 6000 R2 or 7000 R2, without video data loss
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    100% helpful (1/1)
    ‎08-21-2023 07:41 AM
    PTZ camera (Autodome IP starlight) doesn't move in Pan or Tilt direction. This is a basic troubleshooting guide that will help you to fix this issue.
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    100% helpful (2/2)
    ‎02-08-2023 03:48 PM
    The pop-up dialog window message: "Setup has detected a pending restart.  Please reboot the system and rerun the installation"  appears when attempting to run the valid BVMS windows installer package.
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    50% helpful (1/2)
    ‎07-27-2023 08:52 AM
    The timeline is present, but the recordings appear to be black for all cameras.
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    ‎11-02-2023 03:43 PM
    ⚠️ NOTE: This procedure is the same for all 2U and 3U systems and is also applicable for DIP 7000 AIO GEN3 , except 3108 FW might be different, depends on the exact model.
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    100% helpful (1/1)
    ‎09-12-2022 04:27 PM
    This article aims to define the way you can display camera video via decoders. Moreover, fifteen different settings scenarios and their effects will be outlined for the live video to be displayed through the decoder.
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    100% helpful (1/1)
    ‎07-26-2023 11:07 AM
    All of camera block FW updates require an additional step for the FW upgrade process, which is described in the documents attached.
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    ‎08-23-2021 04:00 PM
    This article will guide you how to remedy invalid expansion licenses on your Bosch Divar IP 5000 all in one.    Error indication Despite that the registration of your additional purchased licenses has been completed successfully. The licenses may become invalid  after a  following reboot. This behavior is caused by switching the MAC address of your teaming interface.  
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    100% helpful (4/4)
    ‎05-16-2023 04:37 PM
    In many cases a minimum and maximum retention time needs to be defined in a video surveillance systems due to legal requirements. While the minimum retention time defines the time period for how long video recordings need to be stored, the maximum retention time defines after which period of time the recordings have to be deleted. Thus, the minimum retention time is going to influence the amount of storage needed. The higher the minimum retention time the more storage space is required.
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