Security: Video

If you would like to exclude certain Events and Alarms from being written in the BVMS logbook you do have the option to exclude such information.  

This article explains what to do when a black image occurs during the selection/ switching between Streams or by selecting the recorded videos (locally) when accessing Camera Trainer in Configuration Manager.

Use the Microsoft Event Logging! When an error occurs, you can use the event log to help determine what conditions caused the error and identify the context in which it occurred.

When entering in BVMS Operator Client, the camera's image is black and only Transcoding option is available for streams (no stream 1 or 2 , or image pane optimized) Desired result: See the camera's live image

Find out from this article how many cameras can be opened before the workstation is overloaded.

This article explains the meaning of each color on the Playback timeline in BVMS Operator Client.

If BVMS and VRM are installed on the same machine, it is needed to change the TCP Port of the VRM Monitor.

This article provides steps regarding how to create an user and connect the Bosch Site Monitor App to Alarm Management.

This article presents what are the limitations of Privacy overlay in BVMS 12 (Pano cameras, h.263 & MPEG, decoder, VSC).

This article mentioned which ports does Configuration Manager use for devices searching. The RCP+ discovery port for Bosch cameras, encoder and decoders is port 1800.

This article presents what should be checked when the Sever State is Disconnected in Logical Tree from BVMS Operator Client.

This article is a step-by-step guide about how to disable the Live and Playback page in VRM monitor version higher than 4.10.  

BVMS Operator Client has live issues (black image, the app closes by itself, pixelation of images, same camera shown in multiple cameos although it was only selected once, hibernation/power saving, part of the tree view seen in the Image Panes area). Follow this article and find out how you can check the basics for BVMS Operator Client live issues

Related Products: BVMS / MVS / VSDK Overview: On request from development to provide a dump file from MVS system please follow the steps in the solution section.   Step-by-step guide   Reproduce the issue Download the Microsoft debugger procdump (https://technet.microsoft.com/en-us/sysinternals/dd996900.aspx). The procdump tool is also attaced to the article :How To create BVMS memory dump?  When application is crashing, do not click any buttons on the appeared error window that will change the program state. Run the procdump.exe from the directory where you copied the tool with following command line (Start - cmd): procdump.exe –ma <name of the programm exe> <dump file name>.dmp   In the case of MVS you need to do that for all 4 MVS services: - Bosch.MVS.SourceProvider.BVMS.Service.exe - Bosch.MVS.DataStorage.Service.exe - Bosch.MVS.SourceProvider.MobileCamera.Service.exe - Bosch.MVS.Transcoder.Service.exe

We would kindly ask you to upgrade Configuration Manager to version 7.62 or above. In version 7.62, several VCA issues are fixed.

Transcoding is the feature to display the streaming of live video as smooth as possible based on available network bandwidth. In this article you will find out why there is black image in Op. Client (Transcoder not available)

This article explains the meaning of the arrows in circle at the central logical tree in the BVMS Operator Client list

The validity of the SMA date should cover the BVMS version release date you wish to upgrade to. Otherwise, the upgrade will not work and you will get the message "It is not possible to upgrade the software of this System Info file to a newer version". Also, please note that this message could occur in case you are trying to upgrade your BVMS and it is on the latest available version released.

According to the release note of the Video Security Client (page 3), you will notice that it is specified that the export of the mp4 video using the Video Security App on iOS or Android device is not possible, while for PC should work without issues.

This article contains the step-by-step guide related to the MP4 Video Export from Video Security Client to your PC (Windows) in a local directory. In this article, the Video Security Client is connected to the Remote Portal and explains how you can export video from cameras connected to your RP account.