Bosch Building Technologies

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    ‎06-06-2023 02:55 PM
    We would kindly ask you to upgrade Configuration Manager to version 7.62 or above. In version 7.62, several VCA issues are fixed.
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    ‎05-05-2023 09:03 AM
    Transcoding is the feature to display the streaming of live video as smooth as possible based on available network bandwidth. In this article you will find out why there is black image in Op. Client (Transcoder not available)
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    ‎05-05-2023 08:53 AM
    This article explains the meaning of the arrows in circle at the central logical tree in the BVMS Operator Client list
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    ‎05-05-2023 08:46 AM
    The validity of the SMA date should cover the BVMS version release date you wish to upgrade to. Otherwise, the upgrade will not work and you will get the message "It is not possible to upgrade the software of this System Info file to a newer version". Also, please note that this message could occur in case you are trying to upgrade your BVMS and it is on the latest available version released.
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    ‎05-04-2023 03:31 PM
    According to the release note of the Video Security Client (page 3), you will notice that it is specified that the export of the mp4 video using the Video Security App on iOS or Android device is not possible, while for PC should work without issues.
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    ‎05-04-2023 03:25 PM
    This article contains the step-by-step guide related to the MP4 Video Export from Video Security Client to your PC (Windows) in a local directory. In this article, the Video Security Client is connected to the Remote Portal and explains how you can export video from cameras connected to your RP account.
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    ‎05-16-2024 11:17 AM
    Video Security Client is the market’s easy to use video surveillance application provided by Bosch for local and remote monitoring of IP cameras and appliances. The software supports small systems from 1 to 128 sites with up to 256 cameras each. Also, you can use Video Security Client being connected to your Remote Portal account. Follow this article and find out the limitations and how can you connect your Remote Portal account to Video Security Client.
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    ‎03-13-2024 10:04 AM
    This Authorization Letter is applicable for all Bosch Security and Safety products & software when a password reset for them is requested by customers, system integrators or by a local sales representative.
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    ‎05-02-2023 11:27 AM
    Find out from this article what you should check when there is a black image of your camera in Operator Client when clicking on the Instant Playback
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    ‎05-02-2023 11:22 AM
    “Server is not online” message is displayed when accessing BVMS Operator Client. After clicking OK, the Operator Client is opening in a loop and never stops. What should you do?
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    ‎04-27-2023 08:07 AM
    Using the camera's Dropbox account when doing an export from the VSC app is not possible anymore with the newest version of FW.
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    ‎04-26-2023 04:27 PM
    "Error occurred when creating docker virtual machine. Refer to log for more info." Find out our recommendations from this article if  this message occurs
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    ‎04-12-2023 05:16 PM
    By design, the Dual-Recording feature is specific only in Bosch Cameras. 3rd party cameras are integrated into Bosch Systems like BVMS-VRM via our Video Streaming Gateway (VSG)
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    ‎04-12-2023 01:58 PM
    This article provides an ansswer if can I create an Intelligent Insights report containing hourly data for every day.
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    ‎04-05-2023 10:54 AM
    This article provides causes and solutions regarding  the date and time indication inside the Image Panes  which are not visible in BVMS Operator Client.  
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    ‎03-30-2023 08:53 AM
    Since VRM 4.10, we have reintroduced the Live & Replay pages in the VRM web GUI.
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    ‎03-23-2023 01:42 PM
    This article presents how to find the Intelligent Insights version installed on my unit.  
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    ‎03-20-2023 10:25 AM
    With the new VRM eXport Wizard, we offer the possibility to use CLI commands to do exports without needing to open the application.
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    ‎03-16-2023 08:43 AM
    Configuration Manager 7.60 by default will only trust CA signed certificates. Changing the security requirements will change the behavior of how CM displays the connection/access.
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    ‎03-15-2023 11:49 AM
    Have a look at this article and learn how to fix the Add Scriptlet button which does not become active. It stays grayed out. Same happens with ClientScript and ServerScript.
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